Allies Nitty Gritty Cleaning Services logo

Allies Nitty Gritty Cleaning Services

House cleaning service · Temple, TX · reviewed since 2022

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%91+49.6Reliability 24%88+21.3Value 14%100+14.1Replies to reviews 7%99+7Craft & service penalty78−2.2Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#71 of 124 apartment cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 43%
4.9 ★★★★★ 175 Google reviews · 24 photos
96%five-star reviews
4.98★last 12 monthsAverage stars on reviews from the last 12 months only.
1.1%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
93%reviews answered by the owner
$250typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Allies Nitty Gritty Cleaning Services at a glance

Google reviewers rate Allies Nitty Gritty Cleaning Services 4.9 out of 5 based on 175 reviews, with the owner responding to 93% of them. Customers frequently praise the company for thorough deep cleaning, punctuality, and friendly communication, noting that staff pay close attention to detail and leave homes spotless. While most feedback is positive regarding the quality of work and reasonable pricing, a small number of low-star reviews criticize the business for poor responsiveness to scheduling requests, pushy sales tactics, and a lack of upfront cost transparency.

  • Google rating: 4.9 out of 5 from 175 reviews (96% five-star).
  • Reviews on this page: 175 Google reviews (161 with written comments, 9 with photos).
  • Owner responses: the business replied to 93% of reviews.
  • Most recent review: November 10, 2026.
  • Service: Apartment Cleaning Service serving Temple, Texas.

Data from Google, last updated November 11, 2026.

Score profile vs other apartment cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

Satisfaction91Reliability88Craft & service78Value100Momentum100Replies to reviews99Satisfaction: 91 (median 93)Reliability: 88 (median 93)Craft & service: 78 (median 95)Value: 100 (median 100)Momentum: 100 (median 100)Replies to reviews: 99 (median 87)
This companyApartment Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Allies Nitty Gritty Cleaning Services: 91/100 on this factor. Category median: 93.A
91
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Allies Nitty Gritty Cleaning Services: 88/100 on this factor. Category median: 93.A
88
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Allies Nitty Gritty Cleaning Services: 78/100 on this factor. Category median: 95.B
78
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Allies Nitty Gritty Cleaning Services: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Allies Nitty Gritty Cleaning Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Allies Nitty Gritty Cleaning Services: 99/100 on this factor. Category median: 87.A
99

Bar = this company · dark tick = category median.

Star ratings

175 Google reviews we collected

  • 5 stars16896%
  • 4 stars21%
  • 3 stars00%
  • 2 stars11%
  • 1 star42%

Praise vs complaints

Phrases our text analysis found in 161 written reviews

  • Praise31997%
  • Complaints93%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price2374%
  • Reasonable723%
  • Overpriced00%
  • Not sure13%
$250-1% vs typical apartment cleaning services

Middle half of what 16 customers paid ($124–$506) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results8827%
  • Staff & attitude6520%
  • Would recommend6520%
  • Speed & response4714%
  • Communication278%
  • Price & value216%
  • Honesty & trust155%

What customers talk about

We read 161 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Had a deep cleaning done, great job from top to bottom.”
  • “Chloe was really friendly and spot on with my entire home.”
  • “Highly recommended cleaning service for any of your needs referred by Amy”
    “I will not be back and have already engaged a better albeit more expensive provider.”
  • “She was professional, punctual, and paid great attention to detail.”
  • “She is on time, easy to communicate with, and very thorough.”
  • “The shower alone was worth the money spent-hard water!”
    “This company was a rip off.”
  • “I would absolutely recommend her to anyone looking for a reliable and thorough cleaning professional.”

People customers mention

  • Chloe 7 reviews
  • Amy 3 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Allies Nitty Gritty Cleaning Services for 6 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

MelissaLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great work! Chloe was really friendly and spot on with my entire home. Great price as well!!

Paid $50–100Great priceStandard cleaning
tmercad89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I highly recommend Allies Nitty Gritty. Chloe did an amazing job. My house was spotless, she had high attention to detail. She cleaned everything and did an immaculate job. Will call on their services again. It was so nice to come home to a clean house that I didn't have to do myself. ⭐️⭐️⭐️⭐️⭐️

Paid $50–100Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Brandilyn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had a family gathering, so I had a few specifics for the crew. Chloe went above and beyond what I asked for! I haven’t seen my house this sparkling since I bought it! I will be hiring them again for all my cleaning needs!!

Paid $300–350Great priceStandard cleaningGeneral housekeepingDeep clean
MeliLocal Guide · 43 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These ladies are amazing. Chloe was very professional and friendly. My place looked great!

Paid $50–100Great priceOffice & workplace cleaning
Christy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My house looks and smells fabulous after a deep clean! From light fixtures to baseboards, from behind the fridge to behind the stove, this house is clean! Thank you!

Paid $450–500Reasonable priceDeep clean
MARY2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great job!!! House is so fresh and polished. Highly recommend!!! Always pleasant and efficient!

Paid $150–200Great priceStandard cleaning

Photos

Customer reviews

4.9 ★★★★★ 175 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Sharon Paredes4 reviewsTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Had a deep cleaning done, great job from top to bottom.

  • Price assessment: Not sure
  • Price: $500+
Response from the owner · a month ago

It was our pleasure! We are always here if you ever need anything. 🫶

Jennifer5 reviewsTotal number of Google reviews Jennifer has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Highly recommended cleaning service for any of your needs referred by Amy

Response from the owner · 2 months ago

Thank you Jennifer!!

Abbagayle Ray3 reviewsTotal number of Google reviews Abbagayle has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amy did and excellent and I would highly recommend her again!!

  • Price assessment: Great price
  • Price: $100–150
  • Services: Interior & exterior window cleaning, Standard cleaning
Response from the owner · 3 months ago

Thank you!!

Ashlynn Mayhew3 reviewsTotal number of Google reviews Ashlynn has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Cleaning services were PHENOMENAL! Chloe was so nice and very helpful! 10/10

Response from the owner · 3 months ago

Thank you!!

Gracey Turner7 reviewsTotal number of Google reviews Gracey has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chloe did an amazing job at making sure she paid attention to every last detail! definitely will be recommending to friends and family!

Response from the owner · 3 months ago

Thank you gracey!!

Melissa MartinezLocal Guide · 24 reviewsTotal number of Google reviews Melissa has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great work! Chloe was really friendly and spot on with my entire home. Great price as well!!

  • Price assessment: Great price
  • Price: $50–100
  • Services: Standard cleaning
Response from the owner · 3 months ago

Thank you so much!!

tmercad89 reviewsTotal number of Google reviews tmercad8 has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I highly recommend Allies Nitty Gritty. Chloe did an amazing job. My house was spotless, she had high attention to detail. She cleaned everything and did an immaculate job. Will call on their services again. It was so nice to come home to a clean house that I didn't have to do myself. ⭐️⭐️⭐️⭐️⭐️

  • Price assessment: Great price
  • Price: $50–100
  • Services: Office & workplace cleaning, Standard cleaning, General housekeeping
Response from the owner · 3 months ago

Thank you so much! :)

Briana Brown12 reviewsTotal number of Google reviews Briana has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I had an excellent experience with Chloe! She was professional, punctual, and paid great attention to detail. She went above and beyond to make sure every room was spotless, and the quality of her work truly exceeded my expectations. My home looked and smelled amazing when she was finished. Chloe is friendly, hardworking, and takes pride in what she does. I would absolutely recommend her to anyone looking for a reliable and thorough cleaning professional. Thank you for the outstanding service!

Response from the owner · 3 months ago

Thank you Briana! Chloe is a rockstar.

Michael Giccatti7 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Thank you Chloe for the amazing job!!!!!

  • Price assessment: Great price
  • Services: Deep clean
Response from the owner · 3 months ago

Thank you Michael!

Christopher Rodriguez1 reviewTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Chloe is a great worker good attitude and nice personality and cleans real good

Response from the owner · 3 months ago

Thank you Christopher!

Allies Nitty Gritty Cleaning Services on Google Maps →

Business details