Window cleaning service · Boston, MA · reviewed since 2025
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%93+14.2Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 127 window cleaning servicesiPosition by Experts Score among all companies we track in this category. · better than 83%
5.0★★★★★88 Google reviews · 24 photos
100%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Ally Window Cleaning five stars based on eighty-eight reviews, noting that the owner replied to seventy-two percent of feedback. Customers frequently cite punctuality, professional communication, and thorough cleaning of interior and exterior windows, including sills and screens. Many describe the service as efficient and responsive, with staff handling difficult or aged windows carefully. One reviewer mentioned an initial cleaning oversight, but the company promptly returned to correct the issue, demonstrating a commitment to customer satisfaction.
Google rating: 5.0 out of 5 from 88 reviews (100% five-star).
Reviews on this page: 88 Google reviews (77 with written comments, 9 with photos).
Owner responses: the business replied to 72% of reviews.
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: value.
Ally Window CleaningWindow Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Ally Window Cleaning: 100/100 on this factor. Category median: 97.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Ally Window Cleaning: 99/100 on this factor. Category median: 97.A
99
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Ally Window Cleaning: 93/100 on this factor. Category median: 100.A
93
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Ally Window Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 85.–
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Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
5.0of 5
5 stars88100%
4 stars00%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 77 written reviews
99%praise
Praise15499%
Complaints11%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
98%fair
Great price1433%
Reasonable2662%
Overpriced12%
Not sure12%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results4328%
Speed & response3925%
Staff & attitude3523%
Would recommend2415%
Price & value75%
Honesty & trust53%
Communication21%
What customers talk about
We read 77 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They cleaned my windows inside and out and did a great job.”
“They immediately called me back and were there the next day to clean the sills.”
“They were friendly, professional, and took their time to make sure everything was done right.”
“They were responsive from the get go and would hire them again and recommend them to anyone!”
“Their price for the care and time was well worth it.”
“They are professional, honest, reliable, and above all, genuinely good people.”
“Excellent work from friendly, communicative, attentive professionals.”
People customers mention
Andrew5 reviews
Ihor3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Ally Window Cleaning for 2 kinds of job. Pick one to see what they paid and said.
TatyanaLocal Guide · 6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Really happy with the window cleaning service! They cleaned my windows inside and out and did a great job. The windows look so much better, and you can really see the difference. They were friendly, professional, and took their time to make sure everything was done right. Definitely recommend and would use them again!
Susan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Prompt and friendly service. Technician worked extremely hard to clean windows that had not been done for decades. They were heavy and very dirty. He left them sparkling clean.
Interior & exterior window cleaning
SharonLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★
We had a good first time clean, windows sparkle, but I had noticed the window sills weren't wiped. They immediately called me back and were there the next day to clean the sills. Thank you for that follow up care.
OverpricedInterior & exterior window cleaning
Bruce2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Showed up on time. Did a great job cleaning interior and exterior large, old and temperamental windows on an upper floor. Great clean up and Ihor was very professional. I highly recommend them.
Riley5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I am so glad I chose Ally window cleaning for a much needed cleaning of my condo’s windows. Andrew was friendly, knowledgeable and excellent at his job. We are very pleased with the result and feel it was well worth the price. Our home feels fresh and open and ready for a new season. Thank you Andrew!
Interior & exterior window cleaning
Barbara5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Best ever! Andrew on time to the minute. Washed windows in & out, screens- excellent job including washing all sills. Extremely careful, very professional & knowledgeable & experienced. Our windows are challenging, & Andrew took all the time needed to do the job. He is a pleasure to work w/. It was important…
Really happy with the window cleaning service! They cleaned my windows inside and out and did a great job. The windows look so much better, and you can really see the difference. They were friendly, professional, and took their time to make sure everything was done right. Definitely recommend and would use them again!
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · a week ago
Thank you so much for the kind review! We’re glad you’re happy with how your windows turned out. It was a pleasure working with you, and we really appreciate your support.
Susan Wong5 reviewsiTotal number of Google reviews Susan has written across all businesses on Google Maps, not just this one.
Prompt and friendly service. Technician worked extremely hard to clean windows that had not been done for decades. They were heavy and very dirty. He left them sparkling clean.
Services: Interior & exterior window cleaning
Response from the owner · 2 weeks ago
Susan, thank you so much for your kind words! We’re glad we could bring those windows back to life and really appreciate you recognizing our technician’s hard work. Thank you again for trusting Ally Window Cleaning with the job!
Sharon BazarianLocal Guide · 13 reviewsiTotal number of Google reviews Sharon has written across all businesses on Google Maps, not just this one.
We had a good first time clean, windows sparkle, but I had noticed the window sills weren't wiped. They immediately called me back and were there the next day to clean the sills. Thank you for that follow up care.
Price assessment: Overpriced
Services: Interior & exterior window cleaning
Response from the owner · 3 weeks ago
Thank you so much, Sharon! It’s great to hear that you’re happy with how everything turned out and that your windows are sparkling! We look forward to serving you again!
Ali Laurens2 reviewsiTotal number of Google reviews Ali has written across all businesses on Google Maps, not just this one.
Excellent work from friendly, communicative, attentive professionals. Thanks
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · 3 weeks ago
Thank you so much! We really appreciate the kind words and are glad you had a great experience with our team. We look forward to serving you again soon!
Bruce Stillwell2 reviewsiTotal number of Google reviews Bruce has written across all businesses on Google Maps, not just this one.
Showed up on time. Did a great job cleaning interior and exterior large, old and temperamental windows on an upper floor. Great clean up and Ihor was very professional. I highly recommend them.
Thank you for taking the time to leave us such a wonderful review. We truly appreciate your recommendation and look forward to serving you again in the future!
Riley R5 reviewsiTotal number of Google reviews Riley has written across all businesses on Google Maps, not just this one.
I am so glad I chose Ally window cleaning for a much needed cleaning of my condo’s windows. Andrew was friendly, knowledgeable and excellent at his job. We are very pleased with the result and feel it was well worth the price. Our home feels fresh and open and ready for a new season. Thank you Andrew!
Services: Interior & exterior window cleaning
Sandrine Piret-Gerard2 reviewsiTotal number of Google reviews Sandrine has written across all businesses on Google Maps, not just this one.
Best ever! Andrew on time to the minute. Washed windows in & out, screens- excellent job including washing all sills. Extremely careful, very professional & knowledgeable & experienced. Our windows are challenging, & Andrew took all the time needed to do the job. He is a pleasure to work w/. It was important to him to please me, which he did. I could not recommend him more highly. Expensive but worth it.
Price assessment: Reasonable price
Services: Interior & exterior window cleaning
Response from the owner · a month ago
Thank you so much for the wonderful review! Your trust and recommendation truly mean a lot to us. It was a pleasure working with you, and we look forward to seeing you again next July!
Mary Kucharski1 reviewiTotal number of Google reviews Mary has written across all businesses on Google Maps, not just this one.
Great attention to detail, courteous, punctual and respectful to our home. Windows are sparkling!
Price assessment: Great price
Services: Interior & exterior window cleaning
Response from the owner · a month ago
Thank you so much for taking the time to leave us a review and for trusting Ally Window Cleaning with your home!
We truly appreciate your support and look forward to seeing you again next spring!
