Experts Reviews · Company report
Aloha Plumbing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Aloha Plumbing LLC

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 471 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aloha Plumbing LLC is better than 88% of sump pump repair services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aloha Plumbing LLC is better than 86% of sump pump repair services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aloha Plumbing LLC is better than 95% of sump pump repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aloha Plumbing LLC is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aloha Plumbing LLC is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aloha Plumbing LLC is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Aloha Plumbing LLC for 8 kinds of job.

Aloha Plumbing LLC for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.92
Usually paidThe price range customers picked most often for this job.$300–400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$493
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#17 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 25 Google reviews tagged “Drain cleaning”

RachelLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

We've had Aloha plumbing out a few times at two homes and we are very happy with the service. They are friendly and knowledgeable, and are great at explaining problems and solutions. We will continue to use Aloha Plumbing and recommend them to friends!

Paid $800–1,000Reasonable pricePlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
D12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Woke up to a sink basin overflowing water to the floor caused by AC drain line (routed through a bathroom sink drain) clog. Could have been a real expensive remediation had I been out of town when this happened. Thanks to Aloha for working me in the schedule to save the day! Five stars are not enough. Aloha is a…

Paid $200–400Reasonable priceDrain cleaning
Kimberly7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Love these guys! Always do a great job, clean up after themselves, and are super respectful! HIGHLY RECOMMEND!!

Paid $1,000+Reasonable priceToilet repairDrain cleaningFaucet installation
carol2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Aloha Plumbing is our go to company for all our plumbing needs. Nick was great. He explained his suspicion clearly, got my approval and went to work!! He completed the repairs, cleaned up and explained what he did. Great job!

Paid $300–400Reasonable priceDrain cleaning+ Responsiveness+ Punctuality+ Quality
Julie13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Brendan was very professional and explained what he would do and did the work in a timely manner. He is always thorough and polite and I enjoy my experiences with him. He also installed a water softener today.

Drain cleaningPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
Joal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’d give this company keys to my house. Very trustworthy, very good response from initial request, attention to detail means they make repairs the right way, and all at a reasonable price. They have been my plumbers for over 5 years now. Same review every time they come out. Thanks Aloha Plumbing!

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Charlotte13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brendan was very nice and helpful. I highly recommend Aloha for your plumbing needs.

Drain cleaning+ Responsiveness+ Professionalism
DoraLocal Guide · 102 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Today Brendan showed up bright and early (a very good thing) to prep my bath for new flooring. He found issues that I had caused and educated me. Yay, that's future dollars I won't be spending. 💰 He and his helper used booties to keep my floors clean and worked quickly, cleansing the way for the flooring workers.

Plumbing leak detectionToilet installationFaucet repair
Colin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Aloha plumbing has been an easy go-to partner for any issues that have come up. Easy to work with, responsive, professional; no hesitation to recommend to anyone in their service area.

Plumbing leak detectionShower installationToilet installation+ Responsiveness+ Punctuality+ Professionalism
seanLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

So very thankful that we found Aloha Plumbing when we moved into the area. Jerred and Brendan have helped us on multiple occasions over the last few years. Always fantastic service.

Faucet installationGarbage disposal installationFaucet repair+ Responsiveness+ Punctuality+ Quality
MollieLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Brandon was prompt and very professional, explained everything clearly and cleaned up after the work was done. Sincerely appreciate the help!

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Teri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From the time I purchased my new house in 2015, until now, I have trusted on Aloha Plumbing to come through for me. Excellent customer service! He also has "how to" videos on you tube.

Garbage disposal repairToilet repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Melissa3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Aloha is prompt, reliable and courteous.

Faucet repairDrain cleaning+ Punctuality+ Quality+ Professionalism
D.Local Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★

Called them to check on why a drain was draining slow.. they charged 295.00 to clear it, then said I needed to call another plumbing company to scope the lines to check for breaks or tree roots.. had I known they didn’t do that I would have called a different company to start with. Yes, I used them to clear the…

Drain cleaning
AdamLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We used Aloha Plumbing to unclog our kitchen sink which we have been very careful with (no grease, no food, etc.) but over time does get some blockage. Aloha Plumbing responded very quickly and had someone out the same day, and was a pleasure to work with. We had a fairly complicated issue that was much deeper down…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Lilliana8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Our plumber Brendan Myers was very respectful of our home throughout the whole process. First off he inspected our plumbing (which is natural), he placed his own mat down to keep everything dry, then he did his thing. The whole time he made sure not to make a mess and constantly checked for leaks and such. He was…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Niki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The guys at Aloha are awesome! I highly recommend!

Outdoor plumbing system repairDrain cleaning+ Punctuality+ Quality+ Professionalism
Antonio5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Lori6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Professionalism+ Value
MarkLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Sara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Garbage disposal repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Mothership4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Drain cleaning+ Quality+ Value
Lee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Water heater repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Kurt6 years ago★★★★★

Rating only, no written review.

Plumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality

Price

$548+15% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 71%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation48$1.2k–$2.8k
Faucet repair34$228–$645
Water heater repair31$246–$706
Plumbing pipe repair30$278–$1.2k
Toilet repair26$248–$559
Plumbing leak detection25$228–$542
Drain cleaning24$248–$493
Outdoor plumbing system repair20$261–$2.2k

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