Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
Customers frequently praise Aloha Plumbing for punctual scheduling, clear communication, and thorough explanations of repair options. Reviews highlight professional conduct and fair pricing for services like water heater maintenance and leak repairs. However, some lower-rated comments criticize perceived rudeness during initial phone contact, unexpected price increases compared to quotes, and high costs for minor parts replacements.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
471 Google reviews we collected
Phrases our text analysis found in 371 written reviews
Price verdicts customers left with their Google review
Middle half of what 32 customers paid ($348–$1.4k) · gold mark = category median.
How often each topic comes up in the written reviews
We read 371 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are always professional and communicate with me throughout the repair.”
“very rude i called inquiring if he serviced commercial properties and he said not interested and hung up”
“Nick was incredibly knowledgeable, courteous, and efficient at replacing our hose bib and adding pipe when our line did not allow for easy replacement.”
“Brendon from Aloha Plumbing did an excellent job cleaning out our slow draining sewer pipes.”
“True to form, he was honest, highly professional, and did a top-notch job with the installation.”
“We will continue to use Aloha Plumbing and recommend them to friends!”
“I DO NOT recommend this business.”
“Jerred was very professional and provided good information and advise, as well as a fair price for his services.”
“Repair cost was way too expensive.”
“I have trusted Aloha Plumbing for all my plumbing needs for a few years now.”
“They are friendly and knowledgeable, and are great at explaining problems and solutions.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Aloha Plumbing LLC for 8 kinds of job. Pick one to see what they paid and said.
We've had Aloha plumbing out a few times at two homes and we are very happy with the service. They are friendly and knowledgeable, and are great at explaining problems and solutions. We will continue to use Aloha Plumbing and recommend them to friends!
Helped us trouble shoot a very complex issue! Even came back a second time to consider another option, just because he was curious!
If you need a reliable plumber, look no further than Aloha Plumbing LLC. We have trusted them for years with all of our household plumbing needs. Jerred recently installed a new Gemline Fusion XT water softener in our home. True to form, he was honest, highly professional, and did a top-notch job with the…
Woke up to a sink basin overflowing water to the floor caused by AC drain line (routed through a bathroom sink drain) clog. Could have been a real expensive remediation had I been out of town when this happened. Thanks to Aloha for working me in the schedule to save the day! Five stars are not enough. Aloha is a…
I visited Aloha Plumbing's website and scheduled an appointment for our bi-annual maintenance check (installed 4 years ago [also by Aloha Plumbing]) of our tankless water heater. I received a reply text and reply e-mail confirming our appointment. I received a text message within 15 minutes of our appointment that…
I have used Aloha Plumbing twice for installation of toilets and I wouldn't use anyone else. Very professional and conscientious in providing needed services. Products used are of high quality!
| Job | Reviews | Category typical |
|---|---|---|
| Water heater installation | 48 | $1.2k–$2.8k |
| Faucet repair | 34 | $228–$645 |
| Water heater repair | 31 | $246–$706 |
| Plumbing pipe repair | 30 | $278–$1.2k |
| Toilet repair | 26 | $248–$559 |
| Plumbing leak detection | 25 | $228–$542 |
| Drain cleaning | 24 | $248–$493 |
| Outdoor plumbing system repair | 20 | $261–$2.2k |
4.9 ★★★★★ 471 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I have trusted Aloha Plumbing for all my plumbing needs for a few years now. They are always able to get me schedule quickly. They are always professional and communicate with me throughout the repair. I LOVE THIS LOCAL BUSINESS - you will too!
Thank you Lisa. We are honored to be your plumber
Drive 70 in a 55, will cross a double yellow with oncoming traffic. Be better.
We've had Aloha plumbing out a few times at two homes and we are very happy with the service. They are friendly and knowledgeable, and are great at explaining problems and solutions. We will continue to use Aloha Plumbing and recommend them to friends!
Thank you Rachel. We know there are lots of options when looking for plumbing service. We strive to give the best experience possible.
Really prompt, really thorough explanation. I appreciate that Jerred provided options instead of a single solution designed to maximize profit
Thank you Evan. We are not into high pressure sales. We still believe in offering good old fashion service.
Helped us trouble shoot a very complex issue! Even came back a second time to consider another option, just because he was curious!
Thank you for sharing
I want to thank Jerred for diligently helping with a urgent plumbing issue. He is as honest and trustworthy as it gets and I highly recommend the Aloha Plumbing team! Thank you!
Honesty is a fabricated word most of these service companies throw around. We believe in good old fashion honest customer service.
Very courteous, helpful and professional.
Thank you
Has been my trusted plumber for many years. Reaponsive, knowledgeable, and fair.
Stars stars stars. We love when our customers give us the highest rating. Thank you
If you need a reliable plumber, look no further than Aloha Plumbing LLC. We have trusted them for years with all of our household plumbing needs. Jerred recently installed a new Gemline Fusion XT water softener in our home. True to form, he was honest, highly professional, and did a top-notch job with the installation. The new system works beautifully and we love it. Thank you, Jerred, for always taking great care of us!
Thank you Benda we always appreciate our customers sharing their experience with us. we know you are going to enjoy that soft water.
Woke up to a sink basin overflowing water to the floor caused by AC drain line (routed through a bathroom sink drain) clog. Could have been a real expensive remediation had I been out of town when this happened. Thanks to Aloha for working me in the schedule to save the day! Five stars are not enough. Aloha is a local business that continues to provides high quality service by experts in the trade. I won’t use anyone else- I highly recommend!
Thank you Diane. We want the service you receive to last as long as possible.
Analyzing 7,234,1467.2M ReviewsFor 20,51020.5K Experts
