Experts Reviews · Company report
Aloha Plumbing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Aloha Plumbing LLC

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 471 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aloha Plumbing LLC is better than 88% of sump pump repair services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aloha Plumbing LLC is better than 86% of sump pump repair services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aloha Plumbing LLC is better than 95% of sump pump repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aloha Plumbing LLC is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aloha Plumbing LLC is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aloha Plumbing LLC is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Aloha Plumbing LLC for 8 kinds of job.

Aloha Plumbing LLC for outdoor plumbing system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$261–$2.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Outdoor plumbing system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Outdoor plumbing system repair”

NickLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I've used Jered for probably 7 or 8 years now and it's been nothing but a dream. He's consistently accurate in his timing and estimates, does great work, and is always a pleasure to interact with. 10/10 you won't be disappointed.

Water heater installationGarbage disposal installationPlumbing leak detection
Nancy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Jerrod & Brendan's professionalism and attention to duty ensure complete customer satisfaction. Their work evidenced a "can do" spirit worthy of emulation.

Outdoor plumbing system repairFaucet installation+ Responsiveness
Brian5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

A sage in the plumbing business. Will always call Aloha for my own residence and other property needs.

Paid $100–200Great priceOutdoor plumbing system repair
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

very professional, great customer service, also lowered the price from original quote. very happy with a job well done!

Paid $1,000+Reasonable pricePlumbing leak detectionPlumbing pipe repairOutdoor plumbing system repair
Chris5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Just a straight shooter. Jerred has been my go to plumber for years. Whether it’s a quick phone call fix or onsite repair, I know Aloha will do it right.

Paid $1,000+Not sureToilet repairOutdoor plumbing system repairService not listed
Joal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’d give this company keys to my house. Very trustworthy, very good response from initial request, attention to detail means they make repairs the right way, and all at a reasonable price. They have been my plumbers for over 5 years now. Same review every time they come out. Thanks Aloha Plumbing!

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We called Aloha Plumbing when we needed some repairs to our sewer line. They were very responsive and talked through all of our options for the repair. Once the repair was started they kept us up-to-date on progress. Finally when they finished, they walked us through everything that was fixed as well as some…

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
QLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was happy with the service and would recommend Aloha Plumbing. The work I needed was not much of a challenge for Jerred, but it was completed exactly as it should have been. I will continue to use Aloha plumbing should I need service in the future.

Faucet repairOutdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
ricoFMV2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

So far been having a pleasant experience with Aloha plumbing, on time, explains the situation.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
JoLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guys were thorough in explaining the work needed and giving me options for a temporary fix to fit my budget until they prepare a bid for the long-term repair needed down the line.

Outdoor plumbing system repair
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Jerred is the best. His attention to detail, responsiveness, courtesy, and calm demeanor in the midst of high stress are unparalleled. If you need plumbing work done right, Aloha is who you want.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JuanLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Aloha was great. They showed up, charged a competitive rate, did good work and walked me through options and implications so I could make the best choices. Very professional. I'd recommend them and I'll call them again when I need plumbing work around the house.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Value
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I was very impressed with these folks. They were on time, very professional and had the lastest and greatest equipment. He fixed the problem in just a few minutes and the charge was less than I had feared. I would recommend them to everyone.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
mike4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Aloha Pluming is best plumbing I ever used: reasonable price, best respond time, good quality for the repair, very honest.

Toilet installationOutdoor plumbing system repairToilet repair+ Responsiveness+ Punctuality+ Quality
Niki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

The guys at Aloha are awesome! I highly recommend!

Outdoor plumbing system repairDrain cleaning+ Punctuality+ Quality+ Professionalism
KeithLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

The plumber came was prompt and professional he identified the problem and gave a reasonable estimated cost he performed the work in a timely manner and we were most pleased with the work. since the repairs were on a pipe outside the house he had some digging to due and once he was finished cleaned the area to our…

Outdoor plumbing system repairPlumbing pipe repair
Crystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Tristan8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality
robert7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Professionalism
Lorien1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Outdoor plumbing system repair+ Responsiveness+ Punctuality+ Quality

Price

$548+15% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 71%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation48$1.2k–$2.8k
Faucet repair34$228–$645
Water heater repair31$246–$706
Plumbing pipe repair30$278–$1.2k
Toilet repair26$248–$559
Plumbing leak detection25$228–$542
Drain cleaning24$248–$493
Outdoor plumbing system repair20$261–$2.2k

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