Experts Reviews · Company report
Aloha Plumbing LLC logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty95−0.5Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Aloha Plumbing LLC

Round Rock, TX · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 471 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Aloha Plumbing LLC is better than 88% of sump pump repair services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Aloha Plumbing LLC is better than 86% of sump pump repair services.A
86
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Aloha Plumbing LLC is better than 95% of sump pump repair services.A
95
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Aloha Plumbing LLC is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Aloha Plumbing LLC is better than 100% of sump pump repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Aloha Plumbing LLC is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Aloha Plumbing LLC for 8 kinds of job.

Aloha Plumbing LLC for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$246–$706
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Water heater repair”

Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Has been my trusted plumber for many years. Reaponsive, knowledgeable, and fair.

Plumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Quality
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jerred has been our go to plumber for around 15 years. Always willing to share what the problem is & how to resolve the issue. Additionally, a very nice person and we trust what he says needs to be done.

Paid $400–600Reasonable priceWater heater repair
Jim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jarred did a great job of tuning up/cleaning our tankless water heater. He also checked out the plumbing in the house and pointed out a couple areas to improve. Extra bonus!!

Reasonable priceWater heater repair
Kevin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Great service! Honest, professional, & prompt. Helped return our water heater under warranty. Saving us a significant amount of money. These guys are the only plumbers we call when there is a plumbing issue.

Great priceWater heater repair+ Responsiveness+ Punctuality+ Quality
Jeremy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent service as always from Aloha

Great priceWater heater repair+ Quality+ Value
Ben5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Aloha saves the day again. I had a shower handle that i could not remove. After several DYI attempts, i called Aloha. Jarrod was able to get me on the schedule within 48 hours and had my shower fixed within 45 minutes. Aloha is the only plumbing company i will use and recommend to friends and family.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Adam8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I had a water heater go out. I called and spoke to Jarrad. He made space for me in his schedule same day. He went over all my options with very reasonable and fair pricing. There was no pressure whatsoever. Jarrad was very informative and explained pros and cons for both options. He finished quickly and did a great…

Water heater repair
Joal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I’d give this company keys to my house. Very trustworthy, very good response from initial request, attention to detail means they make repairs the right way, and all at a reasonable price. They have been my plumbers for over 5 years now. Same review every time they come out. Thanks Aloha Plumbing!

Faucet installationToilet installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Brett1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great customer service with clear communication throughout the whole process.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Beth13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable. Repair hot water tank pipes and replace water softener. Great job will use again.

Water heater repairService not listed+ Responsiveness+ Punctuality+ Quality
JoLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Water heater maintenance and warrantied part replacement

Water heater repair
Richard5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aloha installed my tankless water heater a few years ago and they've been out to service a few times since then. Always on time and take care of what they are supposed to. I've had no issues switching to tankless and it was one of the best decisions I've made.

Water heater repair+ Punctuality+ Quality+ Professionalism
GretchenLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’ve been Aloha customers for years and I would highly recommend their services. They’ve gone above and beyond to provide prompt service. They are extremely efficient and really good at what they do. They provided multiple solutions and explained each one and answered all my questions so that I understood what my…

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
melanie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I was having problems with the tankless water heater they installed. I was getting hot water sporadically. Jerred came out and spent an hour trying to find the problem but every time he turned on a faucet he got hot water. Then just as he was about to call it a day he noticed that the flow regular wasn’t reading…

Water heater repair+ Responsiveness+ Professionalism
Kathy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We got a new tankless water heater from Aloha and we could not be more pleased!! Excellent and professional service. We only wish we had done it sooner!!

Water heater repair
MikeLocal Guide · 104 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The Aloha crew were great! Fast, professional, and courteous. Replaced my dual tank water heaters with a new tankless one, couldn't be happier.

Water heater installationFaucet repairPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Aloha Plumbing did a great job figuring out a problem with our water heater and circulator. Another plumber in the past told us there was no way to fix it and it was something wrong with the way our building was built. Jerred and his team from Aloha quickly diagnosed the problem, ordered the part, and got it taken…

Water heater repair+ Responsiveness+ Punctuality+ Professionalism
CamLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had an excellent experience with Aloha Plumbing. From the beginning they were very prompt and tentative to our emergency needs as we had a pipe burst and required assistance asap. Our technician was Jared! He was kind, thorough, informative, and even made a situation about the passing of our mother comforting by…

Plumbing leak detectionWater heater repair+ Responsiveness+ Punctuality+ Quality
Colin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Aloha plumbing has been an easy go-to partner for any issues that have come up. Easy to work with, responsive, professional; no hesitation to recommend to anyone in their service area.

Plumbing leak detectionShower installationToilet installation+ Responsiveness+ Punctuality+ Professionalism
Teri4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

From the time I purchased my new house in 2015, until now, I have trusted on Aloha Plumbing to come through for me. Excellent customer service! He also has "how to" videos on you tube.

Garbage disposal repairToilet repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Pierce1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My water heater Honeywell Gas Control Valve went out. I called four plumbing companies, and Jerred was the only helpful one in a crunch time scenario. I sent him some photos of my situation, and he quickly told me what the problem most likely was. I was able to get the parts overnighted from the OEM and scheduled…

Water heater repair+ Responsiveness+ Quality+ Professionalism
Tiffany1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Paid $400–600Great priceWater heater repair
TomLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Hollie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Quality+ Professionalism
Kristy4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Duncan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Derek4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality
Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Water heater repair+ Professionalism
Lee10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Water heater repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Glaucio6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repairWater heater repair+ Responsiveness+ Punctuality+ Quality
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Water heater repair+ Responsiveness+ Punctuality+ Quality

Price

$548+15% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 71%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Water heater installation48$1.2k–$2.8k
Faucet repair34$228–$645
Water heater repair31$246–$706
Plumbing pipe repair30$278–$1.2k
Toilet repair26$248–$559
Plumbing leak detection25$228–$542
Drain cleaning24$248–$493
Outdoor plumbing system repair20$261–$2.2k

Compare with