Experts Reviews · Company report
Alpena Agency, Inc. logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%52+18.2Reliability 15%35+5.3Craft & service 20%20+4Value 10%64+6.4Momentum 8%26+2.1Track record 7%82+5.7Accountability 5%1+0.1Experts Score= 42Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.42SCORE

Alpena Agency, Inc.

Alpena, MI · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #25Position by Experts Score among all companies we track in this category. of 41 property management companies · 4.8★ from 344 Google reviews

📞 Call (989) 354-2175Request a call backWebsite ↗

Report card

Percentile vs other property management companies (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: track record and value; weakest: accountability.

SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Alpena Agency, Inc. is better than 52% of property management companies.C
52
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Alpena Agency, Inc. is better than 35% of property management companies.D
35
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Alpena Agency, Inc. is better than 20% of property management companies.D
20
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Alpena Agency, Inc. is better than 64% of property management companies.B
64
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Alpena Agency, Inc. is better than 26% of property management companies.D
26
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Alpena Agency, Inc. is better than 82% of property management companies.A
82
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Alpena Agency, Inc. is better than 1% of property management companies.F
1

Reviews for your job

Customers hired Alpena Agency, Inc. for 3 kinds of job.

Alpena Agency, Inc. for property insurance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.50
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Property insurance”

★★★★★ Carrie · 3 months ago

Great insurance company... covers all our lives! car, house for a great price. Wouldn't go anywhere else.

Great priceMotorcycle insuranceProperty insuranceVehicle insurance
★★★★ Sharon · 4 months ago

Chad was able to get me a cheaper quote than my current policy but it wasn't as easy as the commercials say. When I requested a quote I got a response right away but after a few weeks with no other communication, I emailed again. Was told my request "fell through the cracks". It took a month to get it done.

Property insuranceVehicle insurance

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Vehicle insurance6—
Motorcycle insurance3—
Property insurance2—

Compare with

Eric the Realtor / Century 21 Northland logoEric the Realtor / Century 21 NorthlandExperts Score 69Alpena · 4.98★DEPENDABLE LAWN CARE & PROPERTY SERVICES logoDEPENDABLE LAWN CARE & PROPERTY SERVICESExperts Score 66Alpena · 4.90★Amber Suszek Realtor® at Real Estate One Alpena logoAmber Suszek Realtor® at Real Estate One AlpenaExperts Score 63Alpena · 5.00★