Air duct cleaning service · New Brunswick, NJ · reviewed since 2024
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%98+67.8Reliability 31%95+29.2Experts Score= 97Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.97SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#67 of 175 carpet cleaningiPosition by Experts Score among all companies we track in this category. · better than 62%
5.0★★★★★146 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0.8%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Alpha Clean Air Duct & Dryer Vent Cleaning at a glance
Google reviewers rate Alpha Clean Air Duct & Dryer Vent Cleaning five out of five stars based on one hundred and forty-six reviews. Customers frequently cite professional staff, punctual arrivals, affordable pricing, and improved airflow after air duct and dryer vent cleaning services. The owner responded to ninety-one percent of these reviews. One low-star excerpt noted arriving late, high costs, and improper equipment closure, though this isolated complaint contrasts with the overwhelmingly positive feedback regarding service quality and reliability.
Google rating: 5.0 out of 5 from 146 reviews (99% five-star).
Reviews on this page: 145 Google reviews (144 with written comments).
Owner responses: the business replied to 91% of reviews.
Most recent review: August 12, 2026.
Service: Carpet Cleaning serving New Brunswick, New Jersey.
Data from Google, last updated November 2, 2026.
Score profile vs other carpet cleaning
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.
This companyCarpet Cleaning median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpha Clean Air Duct & Dryer Vent Cleaning: 98/100 on this factor. Category median: 96.A
98
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpha Clean Air Duct & Dryer Vent Cleaning: 95/100 on this factor. Category median: 96.A
95
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 99.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 100.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpha Clean Air Duct & Dryer Vent Cleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 84.–
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Bar = this company · dark tick = category median.
Star ratings
145 Google reviews we collected
5.0of 5
5 stars14499%
4 stars00%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 144 written reviews
99%praise
Praise11299%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results3733%
Would recommend2522%
Staff & attitude2320%
Speed & response1614%
Price & value76%
Honesty & trust44%
Communication11%
What customers talk about
We read 144 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“alpha clean air duct did an amazing job cleaning up the buildup that was in my air ducts for so many years”
“Will definitely recommend to anybody 10/10 services!”
“Thanks to these guys, they are very professional and know what they're doing.”
“The air duct and dryer vent cleaning company was really responsible for everything and they got it done quickly”
“Alpha Clean Air Duct & Dryer Vent Cleaning was a very great experience, they know what they do, wasnt late and the price was very affordable.”
“Great service, professional, and reliable”
“Hard working & knowledgeable technician, and answered all of my questions patiently, and did an excellent and thorough job.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Alpha Clean Air Duct & Dryer Vent Cleaning for 1 kind of job. Pick one to see what they paid and said.
DDennismarieLocal Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
We just had our HVAC duct and vent cleaning along with our dryer vent cleaning with this company. Emmanuel, the technician was very helpful and did a great job. Our home smells fresh and you can really feel the difference in the air. I definitely recommend them.
Paid $800–900Reasonable priceHVAC duct & vent cleaningService not listed
Our home's ventilation feels much better now. Air duct cleaning restored steady airflow to every room inside comfortably.
Response from the owner · 2 months ago
Thank you, Allison, for choosing Alpha Clean Air Duct & Dryer Vent Cleaning for your air duct cleaning service. We’re glad the cleaning helped restore steady airflow throughout your home and made the ventilation feel more comfortable in every room. We truly appreciate your feedback and your trust in our team.
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Shari Brady7 reviewsiTotal number of Google reviews Shari has written across all businesses on Google Maps, not just this one.
Outstanding experience! The team was very professional!
Response from the owner · 4 months ago
Thank you, Shari, for your wonderful review! We're thrilled to hear that you had an outstanding experience with our team. Providing professional and reliable air duct and dryer vent cleaning services is always our top priority. Thank you for choosing us for your air duct and dryer vent cleaning needs. We truly appreciate your support and kind words!
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Victoria Marin1 reviewiTotal number of Google reviews Victoria has written across all businesses on Google Maps, not just this one.
ever since they came by everything has been perfect thank you so much. Will definitely recommend to anybody 10/10 services!
Response from the owner · 4 months ago
Thank you, Victoria, for the amazing review! We're thrilled to hear that everything has been working perfectly since our visit. Providing thorough Air Duct Cleaning and outstanding customer service is always our goal. We truly appreciate your recommendation and are grateful that you chose Alpha Clean Air Duct & Dryer Vent Cleaning for your home cleaning needs. Thank you for your support!
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Gregory Eaford1 reviewiTotal number of Google reviews Gregory has written across all businesses on Google Maps, not just this one.
my system is running so smooth. Thanks to these guys, they are very professional and know what they're doing. I will call them back soon. For more maintenance, highly pleased with the service
Response from the owner · 4 months ago
Thank you, Gregory, for the great review! We're happy to hear your system is running smoothly and that you were pleased with the service. Our team takes pride in providing professional Air Duct Cleaning and maintenance services that help improve system performance and indoor air quality. Thank you for choosing Alpha Clean Air Duct & Dryer Vent Cleaning. We truly appreciate your trust and kind words about our team!
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Pablo Bravo4 reviewsiTotal number of Google reviews Pablo has written across all businesses on Google Maps, not just this one.
Thank you so much for the services I was really needing it! I was super satisfied!!
Response from the owner · 4 months ago
Thank you, Pablo, for the wonderful review! We're so glad we could provide the service you needed and that you were highly satisfied with the results. Delivering professional Air Duct Cleaning services and excellent customer care is what we strive for every day. Thank you for choosing Alpha Clean Air Duct & Dryer Vent Cleaning and for taking the time to share your experience!
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Sebas P1 reviewiTotal number of Google reviews Sebas has written across all businesses on Google Maps, not just this one.
Love the work they do here. Will definitely hit them back up for future events
Response from the owner · 4 months ago
Thank you for the great review, Sebas! We're thrilled to hear that you love the work our team provides. Delivering dependable, high-quality Air Duct Cleaning and Dryer Vent Cleaning services is always our goal, and we're glad you had such a positive experience. Thank you for choosing us for your air duct and dryer vent cleaning service, and we truly appreciate your support and kind words!
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Jasmine Gomez3 reviewsiTotal number of Google reviews Jasmine has written across all businesses on Google Maps, not just this one.
Cleaner air duct and dryer vent cleaning services were the best I’ve ever called for and they are amazingly great people
Response from the owner · 4 months ago
Thank you for the amazing review, Jasmine! We're honored to hear that our Air Duct Cleaning and Dryer Vent Cleaning service was the best you've ever used. Our team takes pride in providing exceptional workmanship and friendly customer service, and we're glad that made such a positive impression. Thank you for choosing us for your air duct and dryer vent cleaning service, and we truly appreciate your support and kind words!
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Jayden Ramirez2 reviewsiTotal number of Google reviews Jayden has written across all businesses on Google Maps, not just this one.
Thank you for your kind review, Jayden! We're glad to hear that you were happy with our customer service and the quality of the work we provided. Our team is dedicated to delivering professional Air Duct Cleaning and Dryer Vent Cleaning services while ensuring every customer has a great experience. Thank you for choosing us for your air duct and dryer vent cleaning service, and we truly appreciate your support!
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Vassart Geoffrey4 reviewsiTotal number of Google reviews Vassart has written across all businesses on Google Maps, not just this one.
Real good job on everything so glad i calles them instead
Response from the owner · 4 months ago
Thank you for the wonderful review, Vassart! We're glad you chose our team and that you were happy with the results. Providing reliable Air Duct Cleaning and Dryer Vent Cleaning services with quality workmanship is what we strive for on every job. Thank you for choosing us for your air duct and dryer vent cleaning service, and we truly appreciate your support and trust in our team!
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diana m5 reviewsiTotal number of Google reviews diana has written across all businesses on Google Maps, not just this one.
Air cleaning service was done professionally, and the staff was very friendly, which gave off a better vibe
Response from the owner · 4 months ago
Thank you for your wonderful review, Diana! We're happy to hear that your Air Duct Cleaning service was completed professionally and that our friendly staff helped create a positive experience. Our team is committed to providing high-quality Air Duct Cleaning and Dryer Vent Cleaning services while making every customer feel comfortable and valued. Thank you for choosing us for your air duct and dryer vent cleaning service, and we truly appreciate your support!
