Alpha Environmental Services

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Early in a slow-rolling kitchen remodel, Alpha came in to remove three layers of linoleum including asbestos-containing materials in our relatively small kitchen space. Despite the scale of the job, Alpha was incredibly professional and responsive clearly communicating the removal process, their arrival time, etc. Even more impressive, upon finding a particularly stubborn layer of mastic underneath the Lino., Alpha presented me with multiple scenarios for its removal and stuck to the agreed upon price when I chose the hardest and most time consuming of the options. This required them to return a second day and purchase new tools to scrape the mastic from the wood. Despite the labor intensiveness of the job, Alpha was both thorough and careful to leave the original fir flooring as intact as possible; impressing even our flooring refinishers when they came some time later. All to say, my experience with this company was exceptional and I’ll be recommending them again and again to anyone who needs a similar service.

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• Chris

Alpha did an excellent job at resolving a mold issue on our older home. They were prompt, professional and provided quality work. And Chris went above and beyond, taking care of roof sealing issues that were outside the work requested. We highly recommend Alpha Environmental.

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Hired to remove woodstove which was the final step before closing on house sale. Crew didn't arrive, I called them and they realized that their scheduler had messed up and scheduled the work for a previous month. They were able to get a crew to house that afternoon, so my 2 hrs off work in the morning turned into a whole day off work. Crew arrives to remove woodstove without ladder, no vacuum, and incorrect sized ceiling cap. One guy leaves to find correct cap and comes back 2 hrs later. While moving stove they damage tile hearth. I ask for a partial refund due to the work taking way longer than expected and the damage. They offer to come fix the hearth - no thanks. So they took $100 off because I fixed it myself. When you make mistakes that cause a client to miss an entire days work, you should acknowledge that, not expect full payment. If you are looking to hire these guys for a woodstove removal, look elsewhere.

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Chris from the Salem branch came out to do a mold inspection for a property I was considering buying. I was massively impressed with the thorough and serious approach with which he went about the inspection, and the prompt return of the expedited test results. It really set my mind at ease. They will be at the top of the list if I need the same service in the future.

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• Cory

We hired Alpha Environmental for a number of services, mold abatement in the attic, improving a radon fan situation, and removing a septic tank. The crew for each job were very friendly, communicative and very competent. For radon the tech was especially knowledgeable and said the fan definitely didn’t sound right. Prices for all projects were much more reasonable than other contractors, even talking directly to businesses that tend to be sub contracted to do the work. However towards the end of the septic tank removal customer service got sour - yes, the contract says they are not liable for damage but the crew kindly promised us and our elderly neighbors they would fix a damaged fence and irrigation line, but manager Cory refused to send out any more crews until the 50% remainder was paid in full. My elderly neighbors have been upset that for over a month nobody came back despite being promised, which we felt pretty bad about. My only annoyance otherwise with the septic tank job was how far away they placed the drain clean out to our shop. It was supposed to be adjacent to the shop wall between the shed and the shop but where it is placed it is a tripping hazard and will cost us quite a large sum for our plumbers to basically redo. At the beginning of the job I made it clear that we needed plumbing put inside the shop, so the cleanout needed to be as close to the building ad possible, and had discussed and confirmed final placement. You can see in the photo the cleanout is not adjacent to the building/shed.

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• Anna

What a great organization, customer service was shocking, in a very good way! Inspections were thorough, reports were very understandable and when I had a question Anna contacted Rusty while I was on the phone and he answered immediately from the field! Highly, highly recommend these great people.

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When my mom moved to a care home, she left an uncommissioned oil tank in the front yard which leaked into the Surrounding ground. When we wanted to sell it we found a vendor who did some of the work and told us it might be up to $50,000 to completely remediate the project. We then went to Alpha environmental Who were straightforward & transparent in their estimate, communicated everything clearly, and ended up finishing a complex job earlier than expected and cost less than 1/2 of what the other vendor had estimated. I truly appreciate all that you and the people at Alpha Environmental have done to help us and think we made the right choice by choosing you.

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This team is top notch. Amazing communication. Quick and thoughtful action. They made a terrible situation very bearable, and I think both the sellers and us (the buyers) could not be more pleased with care and service Alpha provides. They were very tender with a multi-decade old Japanese maple tree in our new front yard when decommissioning a leaking oil tank. They did the work at lightning speed, and took care of all the messy DEQ paperwork. Literally such an incredibly managed business and team. They really bring heart to this often unseen work. Thanks so much.

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• Juan

Juan did a great job removing my above ground heating oil tank and pipes. He cut it open, scooped out the old oil and hauled it away. Thank you Alpha Environmental.

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I’ll be referring you guys for so many years and for the last case for the last property I called you three times and just ask you for some information. No one call me back. You lost my trust in all of my referrals. The estimate you provide was really shady and unrealistic for that type of work. Please get better.