Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Alpha Grooming Pet Salon logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%54+29.5Reliability 24%12+2.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty62−3.8Momentum penalty60−4Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCORE

Alpha Grooming Pet Salon

San Jose, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.7★ from 1,367 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpha Grooming Pet Salon is better than 54% of pet grooming.C
54
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpha Grooming Pet Salon is better than 12% of pet grooming.F
12
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpha Grooming Pet Salon is better than 62% of pet grooming.B
62
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpha Grooming Pet Salon is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpha Grooming Pet Salon is better than 60% of pet grooming.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpha Grooming Pet Salon is better than 100% of pet grooming.A
100

Reviews for your job

Customers hired Alpha Grooming Pet Salon for 8 kinds of job.

Alpha Grooming Pet Salon for cat grooming

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Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).3.40
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 23/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat grooming”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 9
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 5 Google reviews tagged “Cat grooming”

Tiffanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Milena had her work cut out for her with my poor Harry. His grooming was much overdue as in his advanced age (17), he has trouble upkeeping himself. I was less concerned with his look and asked for all over very short cut for his comfort, so I know he looks a little funny but he was returned to me clean, dry, mat…

Customer photo from Tiffanie's review
Great priceCat ear cleaningCat groomingCat bathing
Monique8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★

Extremely disappointed with Alpha Pet Mobile Grooming. I booked grooming with Henry for my two cats (tabby and calico), and each appointments lasted only about 15 minutes for a wash, cut, dry, and nail trim. It was obvious afterward that they were not properly washed and their nails were not clipped. When I reached…

Reasonable priceCat groomingCat bathingCat nail trimming
LeilaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★

I will update this review based on how Alpha Grooming treats me and my pet on the next appointment - for now this is my experience: On my first booking with Alpha Grooming, I requested a full cat styling and grooming and specifically asked for my cat to be shaved down. To my surprise, the groomer cut off the…

Cat grooming and stylingCat ear cleaningCat grooming
AmyLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Claudio did a wonderful job and was so helpful.

Great priceCat ear cleaningCat groomingCat bathing
Debbie4 months ago★★★★★

Rating only, no written review.

Great priceCat groomingCat bathingCat nail trimming

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 59%Overpriced 0%Not sure 7%

Jobs customers hired them for

JobReviewsCategory typical
Dog grooming19—
Dog nail trimming9—
Dog bathing and blow dry8—
Dog ear cleaning6—
Dog anal gland expression5—
Cat nail trimming5—
Cat grooming5—
Cat bathing5—

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