Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%54+29.5Reliability 24%12+2.9Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty62−3.8Momentum penalty60−4Experts Score= 46Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.46SCOREAlpha Grooming Pet Salon
San Jose, CA · Grade CLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #97Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.7★ from 1,367 Google reviews
Report card
Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpha Grooming Pet Salon is better than 54% of pet grooming.C
54
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpha Grooming Pet Salon is better than 12% of pet grooming.F
12
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpha Grooming Pet Salon is better than 62% of pet grooming.B
62
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpha Grooming Pet Salon is better than 100% of pet grooming.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpha Grooming Pet Salon is better than 60% of pet grooming.B
60
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpha Grooming Pet Salon is better than 100% of pet grooming.A
100
Reviews for your job
Customers hired Alpha Grooming Pet Salon for 8 kinds of job.
Alpha Grooming Pet Salon for dog bathing and blow dry
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.8
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 67/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog bathing and blow dry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#44 / 52
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 8 Google reviews tagged “Dog bathing and blow dry”
Tamara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★
Great, just wish they accepted credit cards.
Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Lorna5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
My dogs went to a different groomer out of desperation. They ruined my dogs hair. Alpha grooming was able to come and fix it. They always do a great job. One time and very professional. Thank you!
Great priceDog groomingDog bathing and blow dryDog teeth brushing
Michelle10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Did a great job on time, professional and listen to what we wanted for our baby thank you very much
Great priceDog ear cleaningDog anal gland expressionDog grooming
Krizia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
My dog looks so cute and fluffy. She’s so clean. Groomer is really nice and courteous
Reasonable priceDog ear cleaningDog groomingDog bathing and blow dry
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
We were very pleased with the service and will certainly use this service again
Great priceDog groomingDog bathing and blow dryDog nail trimming
Sheila3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I am truly impressed and very pleased with Marvin’s grooming skills, my Siberian Husky looks just amazing. Marvin was so professional, nice and so patient. I already know I’m booking my next appt with him. Thank you! 😊
Reasonable priceDog ear cleaningDog anal gland expressionDog grooming
Erik2 months ago★★★★★
Rating only, no written review.
Reasonable priceDog ear cleaningDog anal gland expressionDog bathing and blow dry
Peggy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
Rating only, no written review.
Reasonable priceDog groomingDog bathing and blow dryDog nail trimming
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 59%Overpriced 0%Not sure 7%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 19 | — |
| Dog nail trimming | 9 | — |
| Dog bathing and blow dry | 8 | — |
| Dog ear cleaning | 6 | — |
| Dog anal gland expression | 5 | — |
| Cat nail trimming | 5 | — |
| Cat grooming | 5 | — |
| Cat bathing | 5 | — |
