Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts
Google reviewers rate Alpha School of Massage 4.8 out of 5 based on 747 reviews. Clients frequently praise the affordable pricing, professional demeanor, and effective techniques of the student therapists for Swedish, deep tissue, and sports massages. However, recurring complaints involve booking software errors that fail to confirm appointments, a lack of communication regarding reminders, and occasional inconsistencies in treatment duration or intensity.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
747 Google reviews we collected
Phrases our text analysis found in 616 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 616 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Josh is attentive and hits all of the body parts addressed.”
“Not only was the manager rude over the phone, he flat out said we won’t be refunding you back.”
“Easy check in process, very professional, amazing service!”
“Worst massage that I ever had I booked a one hour massage with hubby got there a 7.”
“I felt so relaxed I would recommend her to anyone!”
“I wouldn’t recommend this place due to lack of communication and customer service in General.”
“They get to hone their new founded skills and techniques and you get to have a great massage at a great price.”
“This school for students is a rip off!”
“Kathy was great, gave me recommendations to keep me pain free long term and listened to my needs”
“Jenna who was extremely punctual, gave me one of the best massages I’ve ever had!”
“It's clear that she genuinely cares about helping her clients feel their best.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Alpha School Of Massage - Jacksonville for 6 kinds of job. Pick one to see what they paid and said.
I am so glad I got John K he was absolutely amazing !!!!! I wish I could give him ten stars!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ and👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
I requested that Jasen concentrate on my upper back and my shoulder for my deep tissue massage. He did exactly what I asked. His technique was confident and firm. He was professional and courteous. Well done. Thank you, Jasen.
I have lipidemia, which has no cure and causes painful swelling in the legs and arms. Thanks to the Swiss Massage, I walked out pain free. Even on my limited budget, worth it!
Lindsay was phenomenal. I Highly recommend her for a massage. She has a few months left in school. This is a great stress reliever.
I had a great massage with Monica, she’s Amazing 🤩 I will be back really soon! Thank you! 🥰
Richardson is the best! Very knowledgeable and pleasant Recommend Justin as well!
| Job | Reviews | Category typical |
|---|---|---|
| Deep tissue massage | 97 | — |
| Massage theory | 82 | — |
| Swedish massage | 81 | — |
| Massage therapy training | 22 | — |
| Sports massage | 7 | — |
| Skin treatments | 2 | $103–$149 |
4.8 ★★★★★ 747 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
I am so glad I got John K he was absolutely amazing !!!!! I wish I could give him ten stars!!⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ and👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾👏🏾
Thank you!
Okay for students doing a massage
Thank you for your review! If you would like to share more about your massage service in our student clinic and how we can improve to earn 5 stars at your next visit, please email us at [email protected]
I requested that Jasen concentrate on my upper back and my shoulder for my deep tissue massage. He did exactly what I asked. His technique was confident and firm. He was professional and courteous. Well done. Thank you, Jasen.
I have lipidemia, which has no cure and causes painful swelling in the legs and arms. Thanks to the Swiss Massage, I walked out pain free. Even on my limited budget, worth it!
Thank you for sharing your story! We are so glad you enjoyed your service and were able to get some relief.
Lindsay was phenomenal. I Highly recommend her for a massage. She has a few months left in school. This is a great stress reliever.
Thank you!
I had a great massage with Monica, she’s Amazing 🤩 I will be back really soon! Thank you! 🥰
Richardson is the best! Very knowledgeable and pleasant Recommend Justin as well!
Thank you! We are so happy you enjoyed your service!
Kaitleigh is the best!!!! Alpha massage offers the best massages in the first coast.
Thank you so much! We appreciate the compliments and your support!
Josh is attentive and hits all of the body parts addressed.
We are glad you got relief during your visit. Thank you for your feedback!
Do NOT book online. Their software will accept reservations but not book appointments.
Analyzing 6,657,1206.7M ReviewsFor 18,65518.7K Experts
