How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREAlpha Towing and Recovery
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 1,307 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Alpha Towing and Recovery for 8 kinds of job.
Alpha Towing and Recovery for car lockouts
Clear ✕All 29 Google reviews tagged “Car lockouts”
Showed up quickly and had my truck unlocked and jump started in no time. This company is the absolute best!
Jason is a rockstar, he saved our bacon from the Eugene airport with the most inconvenient electric car charging issues. We are so grateful for his assistance and the alpha team for getting us out of the pinch, you should absolutely request Jason’s help!
Billy Ferguson has helped me out a few times in the past and he is AMAZING. Awesome work, awesome attitude, and great person to talk to. Couldn’t be happier with his service.
5 stars isn’t enough! Steffanie came out promptly when I locked my keys in my car! Had the car unlocked in a matter of minutes. Showed up earlier than expected. Thanks Alpha!
Had Billy Ferguson do a lockout for us today he did an outstanding job worked hard and got it done. Really appreciate how quick he got to the job. Billy had done one more lockout for us one other time and again did a great job.
Locked my keys in the truck while waiting at the airport arrival lane on a Sunday. Alpha answered the phone and dispatched a driver in less than 20 minutes. Steffanie was awesome and had me in my truck in minutes. Amazing service!
Driver showed up & had my car unlocked in a few minutes.
Professional, nice, fast but safe! Tow was less than a mile and still followed all the safety measures. Steffanie was great!!!
Sarah was very quick to respond. She was on site within 30 minutes and had my door unlocked quickly and had me on my way. Thank you!
Steffanie was quick to the call and very thorough with her work.
I called alpha towing and they had Stephanie come unlock my vehicle. It took her less than 20 minutes to get to me and get my car unlocked. Fastest tow service I’ve experienced.
Jason helped me the other day when I had a problem with my cars lock cylinder. I was stranded at the target parking lot and he helped me with my problem ! Service was really quick and very friendly !!! Highly recommended
Super fast and friendly service! Even found the hidden lot I was in on campus! Will definitely call again if I need them, but hopefully I won't! Thanks again!!!!!!
Warren showed up quickly and got car unlocked for me. My daughter was in dress and it was freezing so quick response time was a heaven sent. Highly recommend this tow service
Hands down the best service I've ever had with any towing company in town. I should've called this place when I was searching for a tow truck. Other places that wanted me to wait hours to get service but not Alpha, thy had someone out to me within 20 mins and the driver who came to help gave me a call when he was 10…
Helped out quickly and knew what they were doing. Thank you!
I pay 75 dollars for less than a 1/4 mile of towing
I wanted to comment on the young man Richard given who came and unlocked
Richard Given was very professional, friendly, and efficient in his services.
Jordan showed up in good time and got me into my car pretty fast
These folks were absolutely awesome!! 😝
When I called Initially, I was waiting for my private car insurance road side assistance to get back to me. They told me it would be a four hour wait. Needed my car towed unexpectedly and to top it off my insulin was locked in the car. I can’t say enough about Alpha Towing and Recovery. They were kind, prompt,…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 361 | — |
| Special vehicle towing | 130 | — |
| Local hauling | 84 | — |
| Car lockouts | 29 | — |
| Battery service | 25 | — |
| Tire change | 10 | — |
| Battery | 8 | — |
| Long distance hauling | 7 | — |
