How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREAlpha Towing and Recovery
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 1,307 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Alpha Towing and Recovery for 8 kinds of job.
Alpha Towing and Recovery for car towing
Clear ✕All 361 Google reviews tagged “Car towing” · showing 20
Billy with Alpha Towing saved me! Will be referring to him again!
Great expedient service. Will contact again if in need.
Jason was very efficient and professional. Communication with Alpha Towing is top notch!
Jason came and saved me from the Walgreens pharmacy line 🫠 super fast and everyone was so friendly. Thank you Jason & team for your help!
I wish I could leave multiple reviews for the three tows we needed this week, because Jason and Mike earned every single one. My son’s car was locked in park and full of mods, and it was NOT an easy tow. They handled it gently, respectfully, and with real attention to detail. They protected his car like it was…
Jason was a great guy, helped me and my friends to get towed back to Florence from Eugene at 2am. Very nice guy and reasonable. Great choice
This was the second time I have needed a tow and each time Alpha has provided the best experience. Steffanie was by far the best operator hands down. She took a miserable, frazzled day and flipped it on it's head easily with her personality and how she handled my situation! Even more so the very busy Costco parking…
Jason was amazing! He went out of his way to make my son have a good time in a less than ideal situation. Thank you to Jason and team! Incredibly fast and beyond kind.
Professional and quick. I would recommend their services if anyone needs a tow.
Stefanie did a great job towing my son’s car. The car was parked in a difficult area to get to in downtown Eugene. I will definitely use is company again if and when I need a tow.
Very communicative. Very timely. Wish them all the best!
Steffanie was big help in getting my car to the mechanic after my alternator went out. Thanks!
I would absolutely use this company again. They are priced very fairly, Stefanie was kind and professional! This is the second time I've used Alpha Towing and I wouldn't use anyone else!!!
Billy picked up my daughter car and was really careful to load it so more damage would t happen. He secured the vehicle well to the bed, and delivered the car straight to where I wanted it to go. Billy off loaded my daughter’s car right into the shop and got it in perfectly in place where the lift is so work could…
Gabe was awesome! He showed up and in no time had the job done. Very professional and I totally trusted him with one of my pride and joys.
Stefanie Nicccole Was prompt and clean a phone call ahead was very appreciated so I knew what time she was going to be there.
Great service prompt and friendly staff
I actually had two separate experiences with Alpha Towing, one was on a Saturday and the other a few days later. My car had an emergency where it was left basically immobile in downtown Eugene, and Steffanie was there about 40 minutes later to get my car hooked up. She was very professional, and took the time to…
Steffanie was great
Steffanie was prompt and professional I would recommend her and alpha towing to anyone who needs a tow service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 361 | — |
| Special vehicle towing | 130 | — |
| Local hauling | 84 | — |
| Car lockouts | 29 | — |
| Battery service | 25 | — |
| Tire change | 10 | — |
| Battery | 8 | — |
| Long distance hauling | 7 | — |
