How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty86−1.4Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCOREAlpha Towing and Recovery
Eugene, OR · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 89 towing services · 4.8★ from 1,307 Google reviews
Report card
Percentile vs other towing services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Alpha Towing and Recovery for 8 kinds of job.
Alpha Towing and Recovery for special vehicle towing
Clear ✕All 130 Google reviews tagged “Special vehicle towing” · showing 20
I appreciate the job Alpha Towing did in the recovery of my semi broke down on the McKenzie highway. They arrived within the time frame they said they would be there. Jason Alphas driver was very professional and took the time and care to do no damage to my truck and trailer while being towed. I rode back to…
Mike was great to work with. Took very good care of my car.
I wish I could leave multiple reviews for the three tows we needed this week, because Jason and Mike earned every single one. My son’s car was locked in park and full of mods, and it was NOT an easy tow. They handled it gently, respectfully, and with real attention to detail. They protected his car like it was…
Driver was friendly and professional.
The county decreased the size of a very narrow road and didn’t add a shoulder. my Horse trailer got sucked down into about a four foot ditch. We had three horses stuck inside. I called Alpha in an absolute panic, the calm voice on the other end had a wrecker out in about 20 minutes! They were amazing! The only…
Jason did a great job with delivery of my 20’ container. Fast. Friendly professional.
I actually had two separate experiences with Alpha Towing, one was on a Saturday and the other a few days later. My car had an emergency where it was left basically immobile in downtown Eugene, and Steffanie was there about 40 minutes later to get my car hooked up. She was very professional, and took the time to…
I broke down on Friday and call in for a tow. I really was impressed when the nice man came out and and saw that me and my friend need a ride, and I had a utility trailer sswell. I forgot to tell him I had a trailer on the back of my rig, so he had to go all the way back and get the proper truck to haul my…
The team at Alpha Towing did a fantastic job helping remove a rouge car from our front lawn! Eric was very responsive and respectful while walking me through the process of how this all works (he took on the task of working with an unhelpful EPD and the drivers auto insurance company). I had no clue where to even…
After my work trucks serpentine belt broke on I5, I needed a tow. Jason was awesome, he was quick, efficient and helpful. I had already been sitting on the side of the interstate for over an hour waiting for a puddle jumper to show up, puddle jumper decided to cancel the job without contacting myself or our fleet…
Jason is a rockstar, he saved our bacon from the Eugene airport with the most inconvenient electric car charging issues. We are so grateful for his assistance and the alpha team for getting us out of the pinch, you should absolutely request Jason’s help!
The Red Cross had a training exercise and I had no way to get my shelter trailer to the location. I called Alpha and they immediately dispatched a driver. The driver, Jason, kept me updated the whole way and got the trailer to Albany in time to score points for the exercise. Thank you Jason and Alpha!
Above and beyond towing a large Rv safely. Great equipment and a highly experienced tech.
Showed up within 30 minutes to pull my car out of a ditch. Can’t thank them enough
If you are ever near Eugene and in need of help call Billy and James at Alpha towing. After calling AAA, and having them refuse to haul our trailer, Billy picked us and our trailer up at midnight, helped us find a safe place for our rig for the night, and find a motel. Both guys helped us the next morning for hours…
Billy and James did a phenomenal job coming to our rescue when we were stranded with a crew cab dually and horse trailer. They went above and beyond to help us get the rig to safety and even helped us with repair the following day. Highly recommend this business!
The alpha team was awesome to work with. They were very responsive and exceeded all expectations.
Great service. Billy was friendly professional and efficient. I will definitely use them again.
Driver was very helpfull and knowledgeable. I did request an email reciept which has not arrived yet.
Super nice snd very helpful!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Car towing | 361 | — |
| Special vehicle towing | 130 | — |
| Local hauling | 84 | — |
| Car lockouts | 29 | — |
| Battery service | 25 | — |
| Tire change | 10 | — |
| Battery | 8 | — |
| Long distance hauling | 7 | — |
