Tree service · Jacksonville, FL · reviewed since 2020
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#4 of 49 tree trimming servicesiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★101 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Alpha Tree Services five stars based on one hundred and one reviews, with the owner responding to nineteen percent of them. Customers consistently highlight punctual arrivals, efficient completion of tree removal and trimming tasks, and thorough cleanup of debris. Recurring themes include reasonable pricing, clear communication, and careful handling of equipment near structures. No common criticisms appear in the provided excerpts, which exclusively contain positive feedback regarding professionalism and reliability.
Google rating: 5.0 out of 5 from 101 reviews (99% five-star).
Reviews on this page: 101 Google reviews (94 with written comments, 12 with photos).
Owner responses: the business replied to 19% of reviews.
Most recent review: October 1, 2026.
Service: Tree Trimming Service serving Jacksonville, Florida.
Data from Google, last updated November 1, 2026.
Score profile vs other tree trimming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Alpha Tree ServicesTree Trimming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpha Tree Services: 99/100 on this factor. Category median: 94.A
99
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpha Tree Services: 97/100 on this factor. Category median: 91.A
97
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpha Tree Services: 99/100 on this factor. Category median: 98.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpha Tree Services: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpha Tree Services: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 77.–
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Bar = this company · dark tick = category median.
Star ratings
101 Google reviews we collected
5.0of 5
5 stars10099%
4 stars11%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 94 written reviews
100%praise
Praise283100%
Complaints10%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price375%
Reasonable125%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5620%
Speed & response5620%
Price & value4917%
Would recommend4717%
Quality & results4616%
Honesty & trust186%
Communication124%
What customers talk about
We read 94 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He was very professional and conducted business with high morals and integrity.”
“Bruce gets back with estimates quickly and his quotes are always reasonable.”
“Bruce did exactly what he said he would do, showed up when he said he would, and delivered a great result at a fair price.”
“I would recommend him to all my friends and family, as well as the neighborhood.”
“Got the job done in a few hrs with zero damage and then cleaned my yard and my two neighbors’ yards of any debris.”
“What stood out most was the honesty and professionalism throughout the entire experience.”
“He explained his recommendations, answered our questions, and never made us feel pressured into anything.”
People customers mention
Bruce30 reviews
Scott11 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Alpha Tree Services for 4 kinds of job. Pick one to see what they paid and said.
SSuzanneLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have used Alpha Tree Services for both community and personal projects for the last three years. Bruce gets back with estimates quickly and his quotes are always reasonable. He and his crew work fast and make sure that they leave the work area clean upon completion of the job. I always call them first when we need trees removed or trimmed.
Reasonable price
SSean13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have a new tree guy!
Very impressed with Bruce and his team! Had a couple of large trees close to existing structures between three houses with fencing, screened enclosures, and very tight access. Got the job done in a few hrs with zero damage and then cleaned my yard and my two neighbors’ yards of any debris.…
Great price
ZZada5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Bruce was absolutely wonderful and they worked extremely efficient and fast. I was amazing about how quick they took four of our trees down and left our house looking brand new. I would recommend him to all my friends and family, as well as the neighborhood.
Great price
JJeannie1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Mr. Bruce did an excellent job cutting down my Maple tree. Him and his team showed up at the time he promised. He was very professional and conducted business with high morals and integrity. Mr. Bruce and his team did a wonderful job. I highly recommend Alpha Tree Service. Thank you again Mr Bruce for a job well done!
Great price
JJohn2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Exceptional trimming service on a large oak tree! Everything from scheduling the estimate to job completion was flawless. Bruce is honest and went above and beyond my expectations. Very reasonable pricing after obtaining quotes from several companies. The team cleaned up afterwards and honestly nothing for me to…
RRachel6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bruce and his team were fast, professional, careful, efficient, fair priced, prompt, kind and great with communication. I highly recommend Alpha Tree Service!
I have used Alpha Tree Services for both community and personal projects for the last three years. Bruce gets back with estimates quickly and his quotes are always reasonable. He and his crew work fast and make sure that they leave the work area clean upon completion of the job. I always call them first when we need trees removed or trimmed.
Price assessment: Reasonable price
S
Sean Dempsey13 reviewsiTotal number of Google reviews Sean has written across all businesses on Google Maps, not just this one.
I have a new tree guy!
Very impressed with Bruce and his team! Had a couple of large trees close to existing structures between three houses with fencing, screened enclosures, and very tight access. Got the job done in a few hrs with zero damage and then cleaned my yard and my two neighbors’ yards of any debris. Very gentle with equipment on our lawns—can’t even tell he had been there! All that, and he was about 30% cheaper than my four other quotes.
Highly recommend!
Price assessment: Great price
Z
Zada O'Connor5 reviewsiTotal number of Google reviews Zada has written across all businesses on Google Maps, not just this one.
Bruce was absolutely wonderful and they worked extremely efficient and fast. I was amazing about how quick they took four of our trees down and left our house looking brand new. I would recommend him to all my friends and family, as well as the neighborhood.
Price assessment: Great price
J
Jeannie Smith1 reviewiTotal number of Google reviews Jeannie has written across all businesses on Google Maps, not just this one.
Mr. Bruce did an excellent job cutting down my Maple tree. Him and his team showed up at the time he promised. He was very professional and conducted business with high morals and integrity. Mr. Bruce and his team did a wonderful job. I highly recommend Alpha Tree Service. Thank you again Mr Bruce for a job well done!
Price assessment: Great price
C
Clayton Busch8 reviewsiTotal number of Google reviews Clayton has written across all businesses on Google Maps, not just this one.
Bruce and the team at Alpha Tree Service did a fantastic job on our large oak tree. It had become overgrown over the years, and hurricane season is approaching.
Bruce took the time to listen to what we wanted to accomplish, walked the property with us, and put together a plan that made sense. He explained his recommendations, answered our questions, and never made us feel pressured into anything. This all took less than a week from start to finish - From the initial call requesting an estimate to the final walk through after completing the trim.
When Bruce and the crew arrived, they got right to work. They were efficient, professional, and clearly experienced. They trimmed the tree exactly as discussed and were careful around our home, driveway, patio, and landscaping. You could tell they were confident in what they were doing and it made the process stress-free.
What stood out most was the honesty and professionalism throughout the entire experience. Bruce did exactly what he said he would do, showed up when he said he would, and delivered a great result at a fair price. It’s the type of service you hope for but typically don’t expect to receive anymore. No upselling, no surprises, no nonsense—just good people doing quality work and taking pride in it. Living by the golden rule.
We’re extremely happy with the outcome and won’t hesitate to call Alpha Tree Service again when we’re ready for tree work in the backyard.
Thank you!
J
John E2 reviewsiTotal number of Google reviews John has written across all businesses on Google Maps, not just this one.
Exceptional trimming service on a large oak tree! Everything from scheduling the estimate to job completion was flawless. Bruce is honest and went above and beyond my expectations. Very reasonable pricing after obtaining quotes from several companies. The team cleaned up afterwards and honestly nothing for me to pick up. Will definitely be using them again.
R
Rachel Kenny6 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
Bruce and his team were fast, professional, careful, efficient, fair priced, prompt, kind and great with communication. I highly recommend Alpha Tree Service!
W
William Sanders12 reviewsiTotal number of Google reviews William has written across all businesses on Google Maps, not just this one.
Bruce and his crew do excellent work. This morning I arrived home to the sound of several chain saws being used and skid steers being used to haul off waste. The men got right to work ant 8am and were completed within about 40mins. I would highly recommend working with them again and would not hesitate to consider doing business with them going forward.
D
Dave DeWaele5 reviewsiTotal number of Google reviews Dave has written across all businesses on Google Maps, not just this one.
Thank you Bruce at Alpha Tree Service. Bruce removed 2 dead oak trees that were leaning towards my house. He is prompt, professional and most of all affordable. Had 2 trees removed a few years ago and it cost a lot more. Next time I need tree work in my yard I’ll call Bruce at Alpha Tree Service.
L
Leslie McCaughan3 reviewsiTotal number of Google reviews Leslie has written across all businesses on Google Maps, not just this one.
I was SO IMPRESSED with Alpha Tree Services that I had to write a review to help you find this remarkable company their tree service needs. Be sure to give Bruce a call. He and his team are very professional, arrive on time and do stellar work.
