Experts Reviews · Company report
Alpha Tree Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%99+58.1Reliability 26%97+25.3Value 15%100+15.2Craft & service penalty99−0.1Experts Score= 99Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.99SCORE

Alpha Tree Services

Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #4Position by Experts Score among all companies we track in this category. of 49 tree trimming services · 5.0★ from 101 Google reviews

Report card

Percentile vs other tree trimming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpha Tree Services is better than 99% of tree trimming services.A
99
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpha Tree Services is better than 97% of tree trimming services.A
97
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpha Tree Services is better than 99% of tree trimming services.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpha Tree Services is better than 100% of tree trimming services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpha Tree Services is better than 100% of tree trimming services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpha Tree Services is better than —% of tree trimming services.–
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Reviews for your job

Customers hired Alpha Tree Services for 4 kinds of job.

Alpha Tree Services for tree removal

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Tree removal”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 39

All 37 Google reviews tagged “Tree removal” · showing 20

Virgina2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alpha Tree Service is the place to call for any kind of work to do with trees.I watched as Bruce took down a very difficult tree located so close to my home and power lines.I witnessed the entire procedure which truly was a work of art.He and his guys did a wonderful job for me and I send them to anyone who needs…

Tree removal+ Responsiveness+ Punctuality+ Quality
Debra1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

A+!! Bruce of Alpha Tree Service and team have done work for my mom for three different issues. Outstanding work ethic! Thanks Bruce!

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
James12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bruce Scott and his team did an exceptional job in removing a diseased oak tree on our property. The tree was threatening both my home and my neighbors home. They completed the removal professionally and removed all the debris. The Alpha Tree Service is the organization to call if you need expert tree services!

Tree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
Cindy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I really enjoyed doing business Bruce he was very professional, prompt with getting back with me the same day I called him. His work is awesome including his workers. Young men so respectful and just awesome. You cannot go wrong with using Alpha Tree Service they are the best. Thank you so much for everything. Cindy

Customer photo from Cindy's review
Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Martha2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bruce and his crew did a great job at a great price. They cut down and removed several trees from my yard. They were efficient, professional, on time, and cleaned up after the tree removal. This is the second time I have used Alpha Tree Services and both times they did a great job. I would highly recommend Alpha Tree Services.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Vickie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★

Bruce and his crew were amazing. Did a great job. Very pleased and have already gotten an estimate for future services and already recommended him to my daughter.

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
ValLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

All of these 5 star reviews are right. These guys took care of a job for me that I expected to take all day in 2 and a half hours. Excellent communication, they came exactly when they said they would at a fair price. Flawless transaction. Thanks Bruce and Alpha.

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
Vicki8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They were very professional and truly amazing work. They cleaned everything up afterwards. I would highly recommend them.

Tree removal+ Quality+ Professionalism
SueLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bruce and his crew were amazing. Very polite, professional, and knowledgeable. I looked Bruce up from a service he did for me 3 years ago. Bruce removed a tree for me and as we were talking about my yard I booked him to remove all shrubs, small palms trees, decorative edging etc from a very large yard. He did…

Customer photo from Sue's reviewCustomer photo from Sue's review
Tree stump removalTree removalTree stump grinding+ Responsiveness+ Punctuality+ Quality
AlisaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Bruce and his Company were right out there with a quote. They were on time and very easy to work with. He was very respectful and did everything he said he'd do and then offered other options for the remainder of the property. Very nice people.

Tree removal+ Responsiveness+ Punctuality+ Quality
Alterial2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

How do I start off, my husband and I are completely satisfied with the service. Bruce(owner) stayed in contact while preparing for the job. He surveyed came our property again, the day before services. What was important to us, Bruce stated, he would start at 8am. The trucks arrived and was sitting at 7:45am. As a…

Tree removal+ Responsiveness+ Punctuality+ Quality
LaurenLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Where do I start! Bruce and his crew provided the best tree services I have ever had. On time, under budget and you couldn't tell they took down a large tree in my yard! No mess, no yard damage! Not only that, they responded to an emergency tree situation when I called them to see if they could help at a woman's…

Tree removalTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
angela6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I saw them one morning near my house and Mr. Bruce was the solution to all the problems I had in my yard, I am very grateful for the work they did for us, they removed more than 19 trees in less than 3 days, it is a Fantastic and very friendly group of people, with excellent teamwork, very dynamic, they seem happy…

Tree stump removalTree removal+ Responsiveness+ Punctuality+ Quality
Ed6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This company is a pleasure to work with. They are very responsive, very professional, on time, insured and do great work. I had a huge Water Oak they removed in four hours including clean up time. They were very careful not to damage any plants or property which was appreciated. Finally, I was very pleased with the…

Tree removal+ Responsiveness+ Punctuality+ Quality
Calvin2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They did an outstanding and a cut and above jod

Tree removal+ Responsiveness+ Punctuality+ Quality
Sam3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Bruce was recommended to me and I see why now. Fair pricing, great with communication, got the job done in a very timely manner. And is a man of God. Sold! Hire him for any tree work you need done.

Tree removal+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alpha Tree Service did a great job removing a tree on my property. I highly recommend them.

Tree removal+ Responsiveness+ Punctuality+ Quality
niki3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alpha Tree Service did a great job of removing 5 trees from our property. The pricing was very fair and the whole process from beginning to end was flawless. All tree debris as taken away.

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality
TLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Alpha tree service did an excellent job in removing a dying oak tree. They arrived when scheduled, were very polite and professional. They cleaned up the debris and removed the wood from my property. I would definitely recommend this company for any tree trimming or removal.

Tree removal+ Responsiveness+ Punctuality+ Quality
rmransom24Local Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Stayed in contact to confirm appointment, arrived early and begin work on time, very polite, professional, hard working group. Respectful of property, kept me informed throughout the process and even received a few laughs from owner Bruce. Once job was completed they cleaned up very well and removed all branches, limbs etc. Would definitely hire again.

Tree removalTree stump grindingTree trimming & pruning+ Responsiveness+ Punctuality+ Quality

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 75%Reasonable 25%Overpriced 0%Not sure 0%

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