Analyzing 6,620,4796.6M ReviewsFor 18,44918.4K Experts

Experts Reviews · Company report
AlphaTek Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

AlphaTek Appliance Repair

Moore, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 1,447 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AlphaTek Appliance Repair is better than 94% of appliance repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AlphaTek Appliance Repair is better than 89% of appliance repair.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AlphaTek Appliance Repair is better than 96% of appliance repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AlphaTek Appliance Repair is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AlphaTek Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AlphaTek Appliance Repair is better than 93% of appliance repair.A
93

Reviews for your job

Customers hired AlphaTek Appliance Repair for 8 kinds of job.

AlphaTek Appliance Repair for freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$176–$492
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 17

All 7 Google reviews tagged “Freezer repair”

MarieLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My service tech was Tim and he was very pleasant to work with as well as professional. On the initial service call he explained the part needed, the cost of replacement, and what needed to be done to prepare for installation. On the second and final visit he got the job done quickly and efficiently, explained how…

Freezer repair+ Responsiveness+ Punctuality+ Quality
CodyLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

We own several properties and Alpha tech has always been great getting us fixed up. They have provided same day or next day service on every issue we have ever had. Great company!

Freezer repairRefrigerator repairRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Professionalism
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Andrew with C&J came out and had to replace the compressor in our built in freezer which needless to say was an labor intensive and difficult task. I will use them for all my repairs and highly recommend them to anyone in need of appliance repairs. Bill I., NW OKC

Freezer repair+ Quality+ Professionalism+ Value
Laurie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Freezer repair+ Responsiveness+ Punctuality+ Quality
ImranLocal Guide · 54 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Freezer repairWashing machine repair+ Responsiveness+ Punctuality+ Quality
Janet4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Freezer repair+ Responsiveness+ Punctuality+ Professionalism
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Freezer repair+ Responsiveness+ Punctuality+ Quality

Price

$123-55% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 65%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair198$132–$440
Washing machine repair132$126–$371
Dishwasher repair116$114–$390
Dryer repair110$183–$365
Washer/dryer repair103$126–$335
Refrigerator repair80$253–$427
Stove, cooktop & oven repair78$126–$427
Oven repair19$139–$427

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Adam's Appliance Repair, Inc logoAdam's Appliance Repair, IncExperts Score 98Moore · 4.99★C&J Appliance Repair logoC&J Appliance RepairExperts Score 97Moore · 4.98★All Pro Appliance Repair Service logoAll Pro Appliance Repair ServiceExperts Score 96Moore · 4.93★