Analyzing 6,573,0126.6M ReviewsFor 18,19818.2K Experts

Experts Reviews · Company report
AlphaTek Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

AlphaTek Appliance Repair

Moore, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 1,447 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AlphaTek Appliance Repair is better than 94% of appliance repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AlphaTek Appliance Repair is better than 89% of appliance repair.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AlphaTek Appliance Repair is better than 96% of appliance repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AlphaTek Appliance Repair is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AlphaTek Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AlphaTek Appliance Repair is better than 93% of appliance repair.A
93

Reviews for your job

Customers hired AlphaTek Appliance Repair for 8 kinds of job.

AlphaTek Appliance Repair for microwave repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$114–$334
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Microwave repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Microwave repair”

April6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

AlphaTek and microwave technician, Victor, are THE BEST EVER!!! My microwave was damaged by an electrical surge. They diagnosed it, and tried everything possible to solve my issue--I ended up needing a new one, but I felt good about how we ended up there. Everyone on this team is kind, knowledgeable, and helpful.…

Paid $100–150Great priceMicrowave repair
Terry8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Victor Potvin was most professional and competent in his work. The work was done quickly and with a smile. I would not hesitate to call this company and Victor. I might add the price was amazingly low!

Paid $50–100Great priceMicrowave repair
Ronnie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am very impressed with their service. They said they would be here at my residence at a certain time and they were on time. The technician was very nice and explained everything made the repairs and was out the door in less than one hour. Highly recommend

Paid $50–100Great priceMicrowave repair
MichaelLocal Guide · 6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Had Alpha check out for a dryer issue in one of my homes and a microwave at another. They were able to diagnose and repair the dryer at a good price and recommended a replacement on the microwave versus wasting money on an expensive repair. Professional and will shoot you straight. Thank you Alpha

Dryer repairMicrowave repair
Aaron9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alex was awesome. Great company to work with.

Microwave repair+ Responsiveness+ Punctuality+ Quality
Paul9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quality timely repair

Microwave repair+ Responsiveness+ Punctuality+ Quality
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Bejond 10 stars

Microwave repairRefrigerator/freezer repairStove & cooktop repair+ Professionalism
JSLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Brittany came right on time and had me fixed up within the hour. She was well versed in her answers to my questions, and took the time to give me recommendations when I asked what I needed to plan for in the future with my microwave. Thank you.

Microwave repair+ Responsiveness+ Punctuality+ Quality
Charles2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

They were more expensive than I expected. Nice employees. Fast service. Professional.

Microwave repair+ Punctuality
SheridanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

What a great company, very responsive and helpful. On time, identified the issue, fixed it and was gone all in about 30 minutes. Highly recommend and if I have another appliance issue they will be my first call.

Microwave repair+ Responsiveness+ Punctuality+ Quality
SamLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Dishwasher repairMicrowave repair+ Responsiveness+ Punctuality+ Quality
mike00h6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Microwave repair+ Punctuality+ Quality
David11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Microwave repair+ Punctuality+ Quality+ Professionalism
Daren3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Microwave repair+ Responsiveness+ Punctuality+ Quality
Carrie4 years ago★★★★★

Rating only, no written review.

Microwave repair+ Responsiveness+ Punctuality+ Professionalism
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Microwave repair+ Professionalism
JeffLocal Guide · 93 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Microwave repair+ Responsiveness+ Punctuality+ Quality
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Microwave repair+ Responsiveness+ Punctuality

Price

$123-55% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 65%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair198$132–$440
Washing machine repair132$126–$371
Dishwasher repair116$114–$390
Dryer repair110$183–$365
Washer/dryer repair103$126–$335
Refrigerator repair80$253–$427
Stove, cooktop & oven repair78$126–$427
Oven repair19$139–$427

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