Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
AlphaTek Appliance Repair logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

AlphaTek Appliance Repair

Moore, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 1,447 Google reviews

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Report card

Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.AlphaTek Appliance Repair is better than 94% of appliance repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.AlphaTek Appliance Repair is better than 89% of appliance repair.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.AlphaTek Appliance Repair is better than 96% of appliance repair.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.AlphaTek Appliance Repair is better than 100% of appliance repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.AlphaTek Appliance Repair is better than 100% of appliance repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.AlphaTek Appliance Repair is better than 93% of appliance repair.A
93

Reviews for your job

Customers hired AlphaTek Appliance Repair for 8 kinds of job.

AlphaTek Appliance Repair for refrigerator/freezer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.200
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$50–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$132–$440
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Refrigerator/freezer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 200 Google reviews tagged “Refrigerator/freezer repair” · showing 20

Lu3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 hours ago★★★★★

Very pleased … will call again for appliance repair. Always great service!

Paid $100–150Reasonable priceRefrigerator/freezer repairDryer repair
Laurel8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★

Tim was great! On time and always knowledgable! I definitely recommend Alpha-Tek for home repairs.

Refrigerator/freezer repair
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 days ago★★★★★

Chris was great! Showed up early. Chris and AlphaTek accommodated my work schedule. He was in and right to work and explained things clearly. And then on his way. Thank you. Chris and AlphaTek. That was customer service!

Paid $50–100Reasonable priceRefrigerator/freezer repair
Kristi12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 days ago★★★★★

AlphaTek was wonderful! Terry was so knowledgeable and kind! Will always recommend to my friends and clients.

Refrigerator/freezer repair
Bruce5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Terry was personable and professional and quickly got things running again.

Paid $500+Reasonable priceRefrigerator/freezer repairRefrigerator repair
Anthony10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Service call to determine refrigerator temperature issues. Victoria was prompt, courteous and fast.

Paid $50–100Reasonable priceRefrigerator/freezer repair
T5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Victor is not only fabulous at his trade, but he is personable, friendly and sooooo helpful! He not only cares about his work but he cares about you. I highly recommend Victor for your next repair.

Paid $200–250Reasonable priceRefrigerator/freezer repair
Evelyn9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Victor was very helpful and very informative.. thank you so much for responding do quickly..

Paid $50–100Reasonable priceRefrigerator/freezer repair
David1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

AlphaTek was great! They promptly answered the phone, had a tech out within a few hours. Terry was polite, on time and knowledgeable. Would recommend.

Paid $50–100Reasonable priceRefrigerator/freezer repair
MICHAEL9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Terry was extremely nice, and did excellent work. Going out of his way to take care of me. Thank you Terry. I will tell all my friends to Call Alpcha Tek for any appliance repairs

Paid $450–500Reasonable priceRefrigerator/freezer repair
CarolLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Tim cleaned the filter on my refrigerator and fixed a couple of water hoses. He also looked at where my washer was placed and gave advice about what needed to be done to balance it better. He provided a lot of very useful advice about kitchen appliances.

Paid $100–150Reasonable priceRefrigerator/freezer repairWashing machine repair
Susan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tim and Victor did great work helping us disengage our water filter on our Frigidaire which was stuck due to the melting of a component. They know what they are doing and will help you out of a problem. Very personable and communicate well what your problem is.

Paid $250–300Reasonable priceRefrigerator/freezer repair
Susan4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Patrick was very courteous with his calls telling me he was on his way and he didn’t waste any time doing his job replacing the ice maker. Will definitely use this service again.

Paid $500+Not sureService not listed
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Alphatec does a great job communicating and accommodating schedule constraints. Their people are knowledgeable and personable! I recommend them to others.

Refrigerator/freezer repair+ Responsiveness+ Quality
Kitty16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Did a great job!!

Paid $100–150Reasonable priceRefrigerator/freezer repair
Mary1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Very thorough and did great work. Super pleasant

Reasonable priceRefrigerator/freezer repair
Justin3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Showed up on time and got the work done quick. What more can you ask?

Refrigerator/freezer repair
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Prompt, pleasant, professional. Very personable, honest, and did not appear to be rushed. Even had time to check out a wine cooler that wasn’t in the original plan. Excellent technician!!

Refrigerator/freezer repair
Terrill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Perfect repair and service. Highly recommend.

Paid $500+Great priceDishwasher repair+ Responsiveness+ Punctuality+ Quality
CKS9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

So happy with the repair on my refrigerator. They got us scheduled very quickly and came up with a creative idea when a certain part was no longer available. Definitely recommend Alpha Tek and Terry!

Paid $500+Reasonable priceRefrigerator/freezer repair+ Responsiveness+ Punctuality+ Quality

Show more refrigerator/freezer repair reviews (180 more) →

Price

$123-55% vs typical appliance repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 27%Reasonable 65%Overpriced 0%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Refrigerator/freezer repair198$132–$440
Washing machine repair132$126–$371
Dishwasher repair116$114–$390
Dryer repair110$183–$365
Washer/dryer repair103$126–$335
Refrigerator repair80$253–$427
Stove, cooktop & oven repair78$126–$427
Oven repair19$139–$427

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