How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREAlphaTek Appliance Repair
Moore, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 1,447 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired AlphaTek Appliance Repair for 8 kinds of job.
AlphaTek Appliance Repair for refrigerator/freezer repair
Clear ✕All 200 Google reviews tagged “Refrigerator/freezer repair” · showing 80
Very pleased … will call again for appliance repair. Always great service!
Tim was great! On time and always knowledgable! I definitely recommend Alpha-Tek for home repairs.
Chris was great! Showed up early. Chris and AlphaTek accommodated my work schedule. He was in and right to work and explained things clearly. And then on his way. Thank you. Chris and AlphaTek. That was customer service!
AlphaTek was wonderful! Terry was so knowledgeable and kind! Will always recommend to my friends and clients.
Terry was personable and professional and quickly got things running again.
Service call to determine refrigerator temperature issues. Victoria was prompt, courteous and fast.
Victor is not only fabulous at his trade, but he is personable, friendly and sooooo helpful! He not only cares about his work but he cares about you. I highly recommend Victor for your next repair.
Victor was very helpful and very informative.. thank you so much for responding do quickly..
AlphaTek was great! They promptly answered the phone, had a tech out within a few hours. Terry was polite, on time and knowledgeable. Would recommend.
Terry was extremely nice, and did excellent work. Going out of his way to take care of me. Thank you Terry. I will tell all my friends to Call Alpcha Tek for any appliance repairs
Tim cleaned the filter on my refrigerator and fixed a couple of water hoses. He also looked at where my washer was placed and gave advice about what needed to be done to balance it better. He provided a lot of very useful advice about kitchen appliances.
Tim and Victor did great work helping us disengage our water filter on our Frigidaire which was stuck due to the melting of a component. They know what they are doing and will help you out of a problem. Very personable and communicate well what your problem is.
Patrick was very courteous with his calls telling me he was on his way and he didn’t waste any time doing his job replacing the ice maker. Will definitely use this service again.
Alphatec does a great job communicating and accommodating schedule constraints. Their people are knowledgeable and personable! I recommend them to others.
Did a great job!!
Very thorough and did great work. Super pleasant
Showed up on time and got the work done quick. What more can you ask?
Prompt, pleasant, professional. Very personable, honest, and did not appear to be rushed. Even had time to check out a wine cooler that wasn’t in the original plan. Excellent technician!!
Perfect repair and service. Highly recommend.
So happy with the repair on my refrigerator. They got us scheduled very quickly and came up with a creative idea when a certain part was no longer available. Definitely recommend Alpha Tek and Terry!
AlphaTek is always reliable for any of our appliance needs. Patrick is on time and the service is excellent!
Jason did a wonderful job. He explained our options and answered all our questions. He was professional and helpful. I will definitely call your company the next time I have an appliance problem.
Worked on the ice maker, and it's still not makeing ice after 8 hours of running.
Great Company. I want to recommend to everyone. Brittany came and replace the compressor. She is very great and professional. She was done in between 2 hour. Our refrigerator is working now. Thanks Brittany and thanks Alphatek.
Brittney A was fantastic
Honest and professional. I would use their services again!
We were advised not to put money into an old refrigerator as it would be a waste of money. I appreciate the advice which saves me a ton of money in the future. This was great customer service and I would call them again without hesitation!
So glad I found AlphaTek Appliance-couldn’t be happier with their service! They went out of their way to find the part needed and Brittany did a great job with the repair!
Very knowledgeable, put me at ease about the age and functionality of my frig. Dispelled some things other repair places had told me. Will definitely use again !!! Highly recommend them !!!!!
Terry did a great job!
I highly recommend this company for all your appliance needs! Brittany has been our go-to technician. You can't go wrong with AlphaTek.
Always professional and informative! Wouldn’t use any other company!!
We were well pleased with the job she did.Brittany goes through great links to find the root of the problem.
AlphaTek has completed appliance repair a few times for me. The technicians are always on time, up front, honest, respectful, professional and thorough. I highly recommend using AlphaTek!
Exceptional, timely service! Highly recommend.
can't tell u enough how awesome alphatek is! brittany did it again, fixed it! quick, clean, and to the point. happy returning customer for life!
Had my specific part. Friendly, didn't mind explaining what's what to me. Warrantee provided. Will definitely use them again.
Brittany was very knowledgeable, pleasant and efficient!
Brittany messaged me about 20 minutes before our scheduled appointment and let me know she was on her way to our home. She diagnosed our refrigerator intermittent shutdown problem to a faulty board and explained how it was definitively the board that caused the problem. She replaced the board and our fridge was…
Resolved our problem. Very knowledgeable and professional. Also, Terry was very polite and courteous.
Very honest and professional! Would highly recommend this company!
After the wait, the ice maker still doesn’t work, I will be contacting the company
Tim Smith was on time, professional and efficient. I was very happy with the service.
Thank you for fixing my freezer so quickly. 👍👍
Our technician, Brittany, was experienced and very knowledgeable. She explained everything in detail after a careful diagnosis of our built-in Kitchen Aid refrigerator. We were told by a previous appliance repair company, sent by our home warranty provider, that it was the compressor which was a misdiagnosis. The…
AlphaTech Appliance repair was very responsive to my requests for help. They repaired my dishwasher and refrigerator with OEM parts in a timely manner at a fair price. The tech was very professional and courteous!!!
I am very pleased with the company and my technician Brittany. She went above and beyond to diginois the problem on my refrigerator and it was sort of a unique situation and she was able to fix it and at a great price. I highly recommend Alpha Tek. Sincerly, A Happy Customer, Carol
We had an LG fridge that quit cooling completely. I went with these guys based off reviews alone. Brittany did a fantastic job explaining everything and was up front with costs. You can tell she knew her stuff when it came to the fridge. It needed a new compressor and now it’s like brand new! It was fixed in 2 days…
It took longer for them to find and obtained the needed parts than I thought it would. But they called to set up the tech’s visit as soon as they had the parts in hand. He installed the new parts in about 45 minutes and was on his way to the next job. Everything seems in good working order now.
Came out on time. Did good work. Knowledgeable
All very good including Megan. Name- I think
Brittany was great!
The tech, Brittany, was very professional and through with her evaluation of our refrigerator. She explained everything she was doing and answered all out questions. Thanks for the great service!
Super nice
Highly recommended by local appliance store. Very professional.
This entire experience was great. All communication was prompt and complete. Brittany is knowledgeable and very capable. I highly recommend AlphaTek.
Nicest scheduler I spoke to after calling several repair places. Service was scheduled promptly, technician was on time. Work was quick and only charged for service call as no parts needed. Will call Alphatech again.
They were great. Came when they said they would. Texted to keep me informed of their arrival. Professional and terrific. I'll use them again.
Patrick texted me when he was on his way, showed up on time and educated me on the ways of a refrigerator. Very professional and courteous at all times. I highly recommend this company for any of your appliance needs.
I have a background in engineering and direct refrigeration experience along with refrigeration tools. Before and after Brittany Altman from AlphaTek visits, I recorded my 7/1/17 Lowes purchase of a LG refrigerator and freezer temperatures with calibrated sensors. After a compressor and related motherboard…
Terry was very good at his job and I highly recommend
Tim did a good job. Thx
Good service and very kind technician.
Terry was fast and efficient. AlphaTek was the only local company that was willing to complete this large repair for us.
Great service most definitely recommend
We had the pleasure of having our refrigerator serviced by Brittany Altman. She was very thorough on not only diagnosing the issue by fully disassembling the lower compartment of our Kenmore fridge, but she was also extremely helpful on explaining her diagnoses in a way that my wife and I were easily able to…
Unfortunately unable to help, but was actually early by 10 minutes and not late. Very knowledgeable. Brittany did a great job.
Unfortunately, my refrigerator was deemed unsalvageable, but the tech who came out was very nice and explained what was going on in detail. We will use this business again.
Terry was prompt, courteous and explained the problem with the freezer unit. Fixed timely and would recommend for any appliance repair.
Ms. Altman was awesome!!! We’d definitely use Alphatek again!!👍🏽. Also we’d like to thank Megan the receptionist for been so patient and friendly to talk to and finally, had the opportunity to spoken with the owner, Steven about our dilemma, he was totally apologetic on not being able to fix our ice maker and…
Excellent repair service. We would highly recommend
Great service and quick response will definitely use them again
Tim knows his business. He fixed our 20 year old Kemore fridge icemaker. He is very personable and respectful. Thank you for sending Tim.
Very helpful and nice
Fast response, professional, and fast repair. Will use for future repairs.
Andrew Lemmon is a pleasant man who knows his work. He repaired everything in a timely manner and his professional skills were obvious from the start. I highly recommend him as well as all the staff at AlphaTek
Terry was great, AlphaTek was very responsive and helpful. Highly recommend for all your needs, our refrigerator is working better than it has! ⭐⭐⭐⭐⭐
Alex was very professional and knowledgeable. He was able to troubleshoot the situation and make a couple of part recommendations, if the work he did today would not resolve the issues. I would recommend him and the AlphaTec Appliance Repair Team to all my acquaintances.
My refrigerator stopped working on Christmas Eve. AlphaTek was one of the only companies in town to call me back, plus they they were very courteous and respectful. Terry did a great job with my refrigerator repair and had great communication. I would highly recommend this company.
Terry was great to work with. Knowledgeable and honest.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 198 | $132–$440 |
| Washing machine repair | 132 | $126–$371 |
| Dishwasher repair | 116 | $114–$390 |
| Dryer repair | 110 | $183–$365 |
| Washer/dryer repair | 103 | $126–$335 |
| Refrigerator repair | 80 | $253–$427 |
| Stove, cooktop & oven repair | 78 | $126–$427 |
| Oven repair | 19 | $139–$427 |
