How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREAlphaTek Appliance Repair
Moore, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 1,447 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired AlphaTek Appliance Repair for 8 kinds of job.
AlphaTek Appliance Repair for refrigerator/freezer repair
Clear ✕All 200 Google reviews tagged “Refrigerator/freezer repair” · showing 140
Very pleased … will call again for appliance repair. Always great service!
Tim was great! On time and always knowledgable! I definitely recommend Alpha-Tek for home repairs.
Chris was great! Showed up early. Chris and AlphaTek accommodated my work schedule. He was in and right to work and explained things clearly. And then on his way. Thank you. Chris and AlphaTek. That was customer service!
AlphaTek was wonderful! Terry was so knowledgeable and kind! Will always recommend to my friends and clients.
Terry was personable and professional and quickly got things running again.
Service call to determine refrigerator temperature issues. Victoria was prompt, courteous and fast.
Victor is not only fabulous at his trade, but he is personable, friendly and sooooo helpful! He not only cares about his work but he cares about you. I highly recommend Victor for your next repair.
Victor was very helpful and very informative.. thank you so much for responding do quickly..
AlphaTek was great! They promptly answered the phone, had a tech out within a few hours. Terry was polite, on time and knowledgeable. Would recommend.
Terry was extremely nice, and did excellent work. Going out of his way to take care of me. Thank you Terry. I will tell all my friends to Call Alpcha Tek for any appliance repairs
Tim cleaned the filter on my refrigerator and fixed a couple of water hoses. He also looked at where my washer was placed and gave advice about what needed to be done to balance it better. He provided a lot of very useful advice about kitchen appliances.
Tim and Victor did great work helping us disengage our water filter on our Frigidaire which was stuck due to the melting of a component. They know what they are doing and will help you out of a problem. Very personable and communicate well what your problem is.
Patrick was very courteous with his calls telling me he was on his way and he didn’t waste any time doing his job replacing the ice maker. Will definitely use this service again.
Alphatec does a great job communicating and accommodating schedule constraints. Their people are knowledgeable and personable! I recommend them to others.
Did a great job!!
Very thorough and did great work. Super pleasant
Showed up on time and got the work done quick. What more can you ask?
Prompt, pleasant, professional. Very personable, honest, and did not appear to be rushed. Even had time to check out a wine cooler that wasn’t in the original plan. Excellent technician!!
Perfect repair and service. Highly recommend.
So happy with the repair on my refrigerator. They got us scheduled very quickly and came up with a creative idea when a certain part was no longer available. Definitely recommend Alpha Tek and Terry!
AlphaTek is always reliable for any of our appliance needs. Patrick is on time and the service is excellent!
Jason did a wonderful job. He explained our options and answered all our questions. He was professional and helpful. I will definitely call your company the next time I have an appliance problem.
Worked on the ice maker, and it's still not makeing ice after 8 hours of running.
Great Company. I want to recommend to everyone. Brittany came and replace the compressor. She is very great and professional. She was done in between 2 hour. Our refrigerator is working now. Thanks Brittany and thanks Alphatek.
Brittney A was fantastic
Honest and professional. I would use their services again!
We were advised not to put money into an old refrigerator as it would be a waste of money. I appreciate the advice which saves me a ton of money in the future. This was great customer service and I would call them again without hesitation!
So glad I found AlphaTek Appliance-couldn’t be happier with their service! They went out of their way to find the part needed and Brittany did a great job with the repair!
Very knowledgeable, put me at ease about the age and functionality of my frig. Dispelled some things other repair places had told me. Will definitely use again !!! Highly recommend them !!!!!
Terry did a great job!
I highly recommend this company for all your appliance needs! Brittany has been our go-to technician. You can't go wrong with AlphaTek.
Always professional and informative! Wouldn’t use any other company!!
We were well pleased with the job she did.Brittany goes through great links to find the root of the problem.
AlphaTek has completed appliance repair a few times for me. The technicians are always on time, up front, honest, respectful, professional and thorough. I highly recommend using AlphaTek!
Exceptional, timely service! Highly recommend.
can't tell u enough how awesome alphatek is! brittany did it again, fixed it! quick, clean, and to the point. happy returning customer for life!
Had my specific part. Friendly, didn't mind explaining what's what to me. Warrantee provided. Will definitely use them again.
Brittany was very knowledgeable, pleasant and efficient!
Brittany messaged me about 20 minutes before our scheduled appointment and let me know she was on her way to our home. She diagnosed our refrigerator intermittent shutdown problem to a faulty board and explained how it was definitively the board that caused the problem. She replaced the board and our fridge was…
Resolved our problem. Very knowledgeable and professional. Also, Terry was very polite and courteous.
Very honest and professional! Would highly recommend this company!
After the wait, the ice maker still doesn’t work, I will be contacting the company
Tim Smith was on time, professional and efficient. I was very happy with the service.
Thank you for fixing my freezer so quickly. 👍👍
Our technician, Brittany, was experienced and very knowledgeable. She explained everything in detail after a careful diagnosis of our built-in Kitchen Aid refrigerator. We were told by a previous appliance repair company, sent by our home warranty provider, that it was the compressor which was a misdiagnosis. The…
AlphaTech Appliance repair was very responsive to my requests for help. They repaired my dishwasher and refrigerator with OEM parts in a timely manner at a fair price. The tech was very professional and courteous!!!
I am very pleased with the company and my technician Brittany. She went above and beyond to diginois the problem on my refrigerator and it was sort of a unique situation and she was able to fix it and at a great price. I highly recommend Alpha Tek. Sincerly, A Happy Customer, Carol
We had an LG fridge that quit cooling completely. I went with these guys based off reviews alone. Brittany did a fantastic job explaining everything and was up front with costs. You can tell she knew her stuff when it came to the fridge. It needed a new compressor and now it’s like brand new! It was fixed in 2 days…
It took longer for them to find and obtained the needed parts than I thought it would. But they called to set up the tech’s visit as soon as they had the parts in hand. He installed the new parts in about 45 minutes and was on his way to the next job. Everything seems in good working order now.
Came out on time. Did good work. Knowledgeable
All very good including Megan. Name- I think
Brittany was great!
The tech, Brittany, was very professional and through with her evaluation of our refrigerator. She explained everything she was doing and answered all out questions. Thanks for the great service!
Super nice
Highly recommended by local appliance store. Very professional.
This entire experience was great. All communication was prompt and complete. Brittany is knowledgeable and very capable. I highly recommend AlphaTek.
Nicest scheduler I spoke to after calling several repair places. Service was scheduled promptly, technician was on time. Work was quick and only charged for service call as no parts needed. Will call Alphatech again.
They were great. Came when they said they would. Texted to keep me informed of their arrival. Professional and terrific. I'll use them again.
Patrick texted me when he was on his way, showed up on time and educated me on the ways of a refrigerator. Very professional and courteous at all times. I highly recommend this company for any of your appliance needs.
I have a background in engineering and direct refrigeration experience along with refrigeration tools. Before and after Brittany Altman from AlphaTek visits, I recorded my 7/1/17 Lowes purchase of a LG refrigerator and freezer temperatures with calibrated sensors. After a compressor and related motherboard…
Terry was very good at his job and I highly recommend
Tim did a good job. Thx
Good service and very kind technician.
Terry was fast and efficient. AlphaTek was the only local company that was willing to complete this large repair for us.
Great service most definitely recommend
We had the pleasure of having our refrigerator serviced by Brittany Altman. She was very thorough on not only diagnosing the issue by fully disassembling the lower compartment of our Kenmore fridge, but she was also extremely helpful on explaining her diagnoses in a way that my wife and I were easily able to…
Unfortunately unable to help, but was actually early by 10 minutes and not late. Very knowledgeable. Brittany did a great job.
Unfortunately, my refrigerator was deemed unsalvageable, but the tech who came out was very nice and explained what was going on in detail. We will use this business again.
Terry was prompt, courteous and explained the problem with the freezer unit. Fixed timely and would recommend for any appliance repair.
Ms. Altman was awesome!!! We’d definitely use Alphatek again!!👍🏽. Also we’d like to thank Megan the receptionist for been so patient and friendly to talk to and finally, had the opportunity to spoken with the owner, Steven about our dilemma, he was totally apologetic on not being able to fix our ice maker and…
Excellent repair service. We would highly recommend
Great service and quick response will definitely use them again
Tim knows his business. He fixed our 20 year old Kemore fridge icemaker. He is very personable and respectful. Thank you for sending Tim.
Very helpful and nice
Fast response, professional, and fast repair. Will use for future repairs.
Andrew Lemmon is a pleasant man who knows his work. He repaired everything in a timely manner and his professional skills were obvious from the start. I highly recommend him as well as all the staff at AlphaTek
Terry was great, AlphaTek was very responsive and helpful. Highly recommend for all your needs, our refrigerator is working better than it has! ⭐⭐⭐⭐⭐
Alex was very professional and knowledgeable. He was able to troubleshoot the situation and make a couple of part recommendations, if the work he did today would not resolve the issues. I would recommend him and the AlphaTec Appliance Repair Team to all my acquaintances.
My refrigerator stopped working on Christmas Eve. AlphaTek was one of the only companies in town to call me back, plus they they were very courteous and respectful. Terry did a great job with my refrigerator repair and had great communication. I would highly recommend this company.
Terry was great to work with. Knowledgeable and honest.
There is not enough room here to say how much I liked this company. Polite, friendly, professional, and a lot more. My service person was Brittany Altman. My first woman service person, But, believe me, she was professional, friendly, and smart. She fixed my dryer within 5 minutes. She replaced one icemaker and…
Brittany is an outstanding tech who helped me over the phone with one repair and completed other repairs on site. Highly recommend both the service and this tech.
All good with this company. You will be pleased if you use them.
Was nice, clean looking and seemed knowledgeable
On time, efficient with his time, and went right to the problem.
Extremely friendly and professional company. Terry was very knowledgeable and just an all around really nice guy.
Brittany was very nice. Did a great job and fixed the problem. I will definitely use her again.
Excellent service.
Andrew was awesome to work with!
Terry was very professional. I loved the emails and texts confirmation. I will definitely referr others and keep their number on speed dial! THANK YOU!
First of all they had availability. They were on time and knowledgeable. Pricing was fair
Great people, knowledgeable and easy to work with.
Terry and Tim are fantastic. They are extremely knowledgeable, professional, and honest.
Great costumer service and quality work!
Brittany was amazing and honest. I will appreciate user her in the future for me appliance repair needs.
Alex is very professional and so knowledgeable about all types of repair issues. Very helpful and willing to work with my schedule. I would highly recommend AlphaTek.
We own several properties and Alpha tech has always been great getting us fixed up. They have provided same day or next day service on every issue we have ever had. Great company!
Great!
I was excited to get next-day service. Brittany was professional and friendly.
On time & courteous.
This company was the most polite and courteous place that I have ever called. The service I received by Brittany was exceptional and courteous. Alpha Tek is definitely a place I would call again if I need repairs, and would recommend them highly to anyone.
Andrew was very knowledgeable and was very patient explaining what was wrong with my freezer. He was very kind and gave me good ideas on how to prevent further problems that might cause my freezer to fail. I highly recommend this business and ask for Andrew! He will fix your problems! Thank you Andrew and Alpha Tek!
Everything about my experience with this company was exceptional. They made a point of making sure they provided us with the best service and outcome possible. Can honestly say I have never had a better transaction with any company.
Very pleased with the experience
Brittany was awesome!
In no matter of time, Terry was able to figure out the problem and fix it.
Terry was super friendly, and he was able to troubleshoot and save us some money!
Quick and friendly service
Brittany Altman was the service tech. She was AMAZING. Steve runs a great company! Would call them again!
Excellent friendly service
Bejond 10 stars
Brittany came to repair our refrigerator and was great. She was able to diagnose the issue quickly. Parts were ordered and she returned when they received the parts. Very competent and professional! Next time I need an appliance repair, I will request her at the technician!
Timely and professional service. Tech (Tim) was very friendly and knowledgeable
Got service quickly after I called. There was a water leak coming from under refrigerator. Service man competent, found leak in water hose, fixed it at a reasonable price. Will use them again when needed.
Andrew was on time in the appointment time window to fix my freezer. I appreciated the fact he decided to try a potential fix first before going through the original plan with new parts. Surprise.. it worked! He gave me tips on keeping the freezer in better working order for the future. I’ll definitely have…
Definitely five star service. I highly recommend this company for appliance repair. Brittany was very professional, and courteous. She did excepripnal work. Will use this company again without hesitation.
Andrew did a very good job very nice young man. Hope hope theIcemaker does a great job. Thank you for your services. David
Alex was very friendly and professional. He obviously knew what he was doing.
This company was awesome! Super responsive and knowledgeable. They repaired both our ice maker and our high-end oven. Professional and friendly and always on time.
Great service Thank u
Had trouble getting the right part.
We are so glad we called C&J to repair our refrigerator. Andrew arrived on time. He diagnosed the problem and had it fixed in no time. He is such a pleasant young man, and SMART ! I also appreciate that they text when they are on the way ! Thanks.
Great service. Professional. Alex came out and fixed it asap and fair price. Thank you.
I called everyone in the city for same day service as I was going out of town. Not only did this place call me back fast, but also rearranged their day so they could help me. (Dont buy a fridgeaire) but id definitely recommend this company 👌
I was very impressed and so were my sons that John was honest and gave me options. John wasn't trying to just make money but was truly concerned that I only did what was truly needed. I will definitely use again and my sons say they will too! I should add i received the same from the lady that i talked to on the…
Andrew came out and fixed our fridge that was giving us some trouble with staying cold. He was prompt, professional, knowledgeable, and fixed our problem. In addition, he gave us some tips to ensure that it continues to function properly. I would without hesitation use them again and would recommend their services to others.
Andrew did a great job. Had to come back out for fridge after first repair but quickly responded to my outreach, got Andrew rebooked, and got things fixed. Fixed both washer and refrigerator.
I was having issues with the tilt of my fridge and draining issues in the freezer. Andrew was very professional and great at communicating what he was doing. I highly recommend his services if you are having issues with your appliances. Will use again!
C&J diagnosed the problem correctly and helped us deal with the Home Warranty Company. We were pleased with their service and would definitely use them again.
I had CNJ appliance come to check a refrigerator that was tripping the breaker and I told them the electrician had said it’s a problem with the refrigerator. They didn’t do anything other than just tell me that it was tripping the breaker and charged me a service fee for nothing! Eve when I complained they did not…
Very professional, and knowledgeable
Nice guy, knew his stuff!
Alex was on time, very fast and efficient, and fixed our freezer! I appreciate them getting us in on a busy day. Thank you!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 198 | $132–$440 |
| Washing machine repair | 132 | $126–$371 |
| Dishwasher repair | 116 | $114–$390 |
| Dryer repair | 110 | $183–$365 |
| Washer/dryer repair | 103 | $126–$335 |
| Refrigerator repair | 80 | $253–$427 |
| Stove, cooktop & oven repair | 78 | $126–$427 |
| Oven repair | 19 | $139–$427 |








