How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%93+6.6Craft & service penalty96−0.4Experts Score= 93Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCOREAlphaTek Appliance Repair
Moore, OK · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #20Position by Experts Score among all companies we track in this category. of 60 appliance repair · 4.9★ from 1,447 Google reviews
Report card
Percentile vs other appliance repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired AlphaTek Appliance Repair for 8 kinds of job.
AlphaTek Appliance Repair for washer/dryer repair
Clear ✕All 103 Google reviews tagged “Washer/dryer repair” · showing 80
Terry diagnosed the washer and dryer and explain the problem well and clear. Although I decided to not repair it because the repairs cost was estimated to be more expensive than buying a new machine, but I definitely recommend to go for AlphaTek for repair services. I also recommend to do not buy used washer and…
Great service and great service tech Brittany is great gets the job done
Always wonderful service and great people
I called them to repair my dryer but it was not the dryer but an electric problem with my load module having to do with the generator. An electrician had to fix this. It’s fixed and my dryer is working good. I will definitely call CJ again for appliance repair. He arrived early and was knowledgeable and gave me helpful hints.
Terry did a great job!
Terry as always explained our problem and took care of the issue. Great guy to have working for you. We would use you guy's again anytime and refer our friends. Thanks Don and Kathy Morton
Britanny was great and very knowledgeable, I would definitely recommend Alpha Tek!
Patrick was right on time, he was very professional and honest in his feedback. Will request him if services are needed in the future.
Aloha tech was able to fix my dryer’s heating element after Best Buy’s tech failed and told me to buy a new one. They gave me great advice on how to keep the heating element from breaking again by cleaning out my roof mounted dryer vent and taking the screen off the roof mounted unit. The vent was packed. It’s all working great now.
Terry, was kind and explained best options was even willimg to call and investigate the right machine for my needs. Excellent Cistomer Service
I had a great experience with this company from beginning to end. Carrie was so friendly and had no problem working around my work hours to get me on the schedule. The technician, Terry, arrived early and was very professional. He had the problem diagnosed quickly and gave me options of how to proceed. He even…
Andrew was super helpful and professional. Will definitely use for future repair needs.
Polite and courteous service on the phone and fast repair even when a part needed to be ordered. Upfront with explanation of costs so nothing unexpected. Great job fixing our washer!
Very professional and friendly. Diagnosed problem with washer and repaired it.
Terry was very professional and gave me a complete accounting of what he was going to do and a very accurate estimate before he did the work.
I appreciate that Mr. Alex came to the house on time, and resolved the issue in professional way. I also appreciate the front desk's help as well.
Brittany was referred to me by another very good appliance person I know who is moving. He said “I’ve heard of this young woman in the appliance repair field; I’m hearing how good she is from several sources!” Brittany is darling but moreover a total pro and so kind! She answered my questions; gave me directions…
Alex was honest and told me that it was probably best to get a new washer instead of doing fixes to try and keep it running. He was quick and good at what he does. Very nice.
The tech, Alex Emory, was informative, efficient and personable! We will definitely use him next time we need appliance repairs!
Turned out problem was minor. It was fixed promptly.
Very professional and explained all repairs made to the dryer.
Dryer was making klunking noises really bad so he replaced one bad roller and it is back to normal! Hallelujah
Very fast and kind
They did not take short cuts, but struggle with the agitator until they got it loose and the entangle pillow case free from the agitator bearing area.
Alex was great, he was very knowledgeable and fixed our problem quickly! I would definitely use them again.
We own several properties and Alpha tech has always been great getting us fixed up. They have provided same day or next day service on every issue we have ever had. Great company!
Very pleased. Fixed my dryer in a short time and very pleasant and informative.
Terry did a great job, he’s technically knowledgeable and was easy to talk to. This is the kind of customer service that will make me a repeat customer. Thank you!
Brittaney A. was amazing! She was very helpful and got the job done well.
Amazing job, top 5 rated, highly recommend. Saved me a fortune! Thank you for being there for us! Truly amazing 🤩🥰
Great job
Brittney was great and fast. I appreciated her help!
Excellent friendly service
Super awesome super friendly guys! Would definitely recommend them to anyone needing repairs!
Excellent, Honest, quick service…I’ll use them again!
Very good service. Polite and fast
Well done keep it up
The technician was polite, on time, and answered questions. No repairs were made because it was going to cost too much. Might as well buy a new one. No ding to the appliance repair place.
Andrew was kind and respectful. He wore a mask which is very important to me. He found the problem and showed me what was happening. Can't wait to get laundry done!
The person scheduling and the technician were both very knowledgeable and helpful. Andrew explained exactly what was wrong - a gear was going bad so agitator wasn't working well on light wash but worked OK enough on regular wash.
It is very sad the marketing and publicity that this company does. Unfortunately, I call because I saw a free estimate but in the ad the estimate fee was not there. It only said if you repaired. Then I called to get details and the lady vas very nice but she never mentioned the amount I have to pay if I don’t…
Staff was very professional and polite. It was my first time using this company and I will definitely use them again. Andrew was incredibly professional and knowledgeable about repairing my washer. He explained to me what was causing the issues and showed me the parts in question.
Very happy with C&J. They are very responsive, customer service oriented, and do honest work. I’ve been looking for a good appliance repair company for a while and now my search is over. Highly recommend!
It’s so nice to call and get a prompt response. They were quick to get out and take care of our washer. Always do fantastic work.
Very courteous and knowledgeable repairman who fixed the problem quickly and spent extra time checking out all areas of the machine for possible problems and or leaks. He answered my questions and made sure I understood everything he was doing. A very enjoyable service call. Thank you Alex!
I was very happy with the service.
Andrew did a great job. Had to come back out for fridge after first repair but quickly responded to my outreach, got Andrew rebooked, and got things fixed. Fixed both washer and refrigerator.
They were on time had to order part and returned a day early to put part in dryer very polite I would refer this company to everyone
Wonderful service and knowledgeable staff! Would definitely recommend them!
Was able to quickly identify and fix the issue for a reasonable price.
Alex was fantastic! He was even early and got my dryer fixed super quickly. I would recommend him to anyone!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Refrigerator/freezer repair | 198 | $132–$440 |
| Washing machine repair | 132 | $126–$371 |
| Dishwasher repair | 116 | $114–$390 |
| Dryer repair | 110 | $183–$365 |
| Washer/dryer repair | 103 | $126–$335 |
| Refrigerator repair | 80 | $253–$427 |
| Stove, cooktop & oven repair | 78 | $126–$427 |
| Oven repair | 19 | $139–$427 |
