Analyzing 7,421,7237.4M ReviewsFor 20,96821K Experts
Customers frequently praise the dealership for friendly staff, reasonable pricing, and efficient handling of services like winterization, appraisals, and repairs. Positive reviews highlight the convenience of remote appraisals and the team's willingness to resolve issues promptly. However, low-star feedback reveals a recurring criticism regarding appointment scheduling, where customers reported being told of significant delays only upon arrival rather than during the initial booking.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
77 Google reviews we collected
Phrases our text analysis found in 64 written reviews
How often each topic comes up in the written reviews
We read 64 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“We would like to express my utmost appreciation for the exceptional service provided by Rick, Vince, Will, and John.”
“The worst service I have ever received.”
“Their professionalism, care, and extensive knowledge were truly remarkable.”
“Very upsetting and unprofessional to not disclose this information when I was on the phone scheduling the appointment.”
“Overall highly recommend them and I’ll be back for future boating needs for sure.”
“It was a quick and easy process that with just a few photos, and I didn’t even need to tow the boat to their store for the appraisal!”
“We entrusted our boat for annual summarization and winterization services, and I must commend them for delivering top-notch service at competitive prices.”
“Although we have sold our boat, I will genuinely miss visiting their facility.”
“Technician was excellent and took time to explain to us what we needed to know about our older Bayliner.”
praise complaint · found by our text analysis, Google review wording unchanged.
Alpine Haus Marina helped me appraise my 1950’s V-Hull boat so that I could get it titled! It was a quick and easy process that with just a few photos, and I didn’t even need to tow the boat to their store for the appraisal! Overall highly recommend them and I’ll be back for future boating needs for sure.
I called and scheduled an appointment 2 weeks out and when it was my appointment date I went to drop off my boat and they said “just to let you know it’s going to be 2-3 weeks before we can look at it”. Very upsetting and unprofessional to not disclose this information when I was on the phone scheduling the appointment.
They were Very reasonable on price and also very friendly. I had my boat winterized. It was quick and perfessional.
Great place to get quality service on your boat. Rick has your interests at heart.
Great people to work with. Rick has been very helpful. Bought a 97 Sea Ray and they have been nothing but great to work with. Had an issue and they took care of it the same day I brought it in.
They did a new motor and went through all the mechanics. I have been doing the breaking in process. So far no issues, I will be going back at the end of summer for winter and maybe have some upgrades done. I travel over 70 miles because I like the people and the quality of work. These guys are the best in the…
4.6 ★★★★★ 77 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Alpine Haus Marina helped me appraise my 1950’s V-Hull boat so that I could get it titled! It was a quick and easy process that with just a few photos, and I didn’t even need to tow the boat to their store for the appraisal! Overall highly recommend them and I’ll be back for future boating needs for sure.
Very friendly and pleasant to work with. Was able to help complete my task.
We would like to express my utmost appreciation for the exceptional service provided by Rick, Vince, Will, and John. Their professionalism, care, and extensive knowledge were truly remarkable. When we purchased a 2009 Bayliner from Rick and Vince, they consistently went above and beyond to assist us whenever needed. Rick, in particular, was always available to provide guidance over the phone, especially during instances when we encountered issues with the boat. His expert advice helped us troubleshoot and resolve problems, such as starting the boat when it wouldn't cooperate. On one occasion, when we urgently required a new battery, Rick promptly accommodated us and had Will promptly install it, despite their busy schedule. We entrusted our boat for annual summarization and winterization services, and I must commend them for delivering top-notch service at competitive prices. They never pressured us into unnecessary purchases but instead focused on fulfilling the agreed-upon service requirements. I wholeheartedly recommend their establishment, as failing to do so would be a missed opportunity. Although we have sold our boat, I will genuinely miss visiting their facility. I wish them all the best in their future endeavors and continued success. Stay safe and stay blessed ! Thank you for your attention to this matter. Warm regards,
Always great service
I called and scheduled an appointment 2 weeks out and when it was my appointment date I went to drop off my boat and they said “just to let you know it’s going to be 2-3 weeks before we can look at it”. Very upsetting and unprofessional to not disclose this information when I was on the phone scheduling the appointment.
They were Very reasonable on price and also very friendly. I had my boat winterized. It was quick and perfessional.
Great place to get quality service on your boat. Rick has your interests at heart.
Great people to work with. Rick has been very helpful. Bought a 97 Sea Ray and they have been nothing but great to work with. Had an issue and they took care of it the same day I brought it in.
They did a new motor and went through all the mechanics. I have been doing the breaking in process. So far no issues, I will be going back at the end of summer for winter and maybe have some upgrades done. I travel over 70 miles because I like the people and the quality of work. These guys are the best in the industry, I wish they were closer to Colville. when they work on your boat you will not unforeseen issues, really do great work
Hope u have a fun Summer Byron
Alpine Haus has the best service in town for speed boats. Their reliability and honesty is something I really count on. I am unable to transport my boat and Alpine Haus does it with a smile. When I needed a new boat Vince took over the search and found a boat that matched my needs. I highly recommend the store
Thank you for the kind words Susan…. I appreciate your business and getting to know you
Analyzing 7,421,7237.4M ReviewsFor 20,96821K Experts
