Alpine Maids - Highlands Ranch logo

Alpine Maids - Highlands Ranch

House cleaning service · Denver, CO · reviewed since 2023

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%97+52.9Reliability 24%96+23.3Value 14%92+13Replies to reviews 7%82+5.8Craft & service penalty99−0.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#48 of 159 house cleaning servicesPosition by Experts Score among all companies we track in this category. · better than 70%
5.0 ★★★★★ 166 Google reviews · 8 photos
98%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
82%reviews answered by the owner
$227typical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).

Alpine Maids - Highlands Ranch at a glance

Customers report that Alpine Maids offers thorough deep cleaning and regular maintenance, noting staff punctuality, professional communication, and reasonable pricing. Reviewers highlight the company's ability to accommodate specific requests and tight schedules, often mentioning the attention to detail provided during visits. While the service generally receives high praise for its thoroughness, some lower-rated feedback indicates that standard cleaning may lack depth in high-use areas, requiring specific requests for tasks like vacuuming under furniture or scrubbing surfaces.

  • Google rating: 5.0 out of 5 from 166 reviews (98% five-star).
  • Reviews on this page: 166 Google reviews (135 with written comments).
  • Owner responses: the business replied to 82% of reviews.
  • Most recent review: October 27, 2026.
  • Service: House Cleaning Service serving Denver, Colorado.

Data from Google, last updated October 29, 2026.

Score profile vs other house cleaning services

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and craft & service; weakest: replies to reviews.

Satisfaction97Reliability96Craft & service99Value92Momentum100Replies to reviews82Satisfaction: 97 (median 92)Reliability: 96 (median 90)Craft & service: 99 (median 95)Value: 92 (median 100)Momentum: 100 (median 100)Replies to reviews: 82 (median 86)
This companyHouse Cleaning Services median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alpine Maids - Highlands Ranch: 97/100 on this factor. Category median: 92.A
97
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alpine Maids - Highlands Ranch: 96/100 on this factor. Category median: 90.A
96
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alpine Maids - Highlands Ranch: 99/100 on this factor. Category median: 95.A
99
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alpine Maids - Highlands Ranch: 92/100 on this factor. Category median: 100.A
92
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alpine Maids - Highlands Ranch: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alpine Maids - Highlands Ranch: 82/100 on this factor. Category median: 86.A
82

Bar = this company · dark tick = category median.

Star ratings

166 Google reviews we collected

  • 5 stars16398%
  • 4 stars11%
  • 3 stars00%
  • 2 stars21%
  • 1 star00%

Praise vs complaints

Phrases our text analysis found in 135 written reviews

  • Praise19199%
  • Complaints21%

PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Price verdicts customers left with their Google review

  • Great price410%
  • Reasonable3485%
  • Overpriced00%
  • Not sure25%
$227-10% vs typical house cleaning services

Middle half of what 26 customers paid ($175–$297) · gold mark = category median.

Topic share

How often each topic comes up in the written reviews

  • Quality & results7639%
  • Staff & attitude3518%
  • Would recommend3116%
  • Speed & response2211%
  • Communication137%
  • Price & value105%
  • Honesty & trust63%

What customers talk about

We read 135 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “Amazing service, they help with adjustments and specific requests”
  • “Alpine maids was able to get my condo cleaned on one days notice and Alanah and Hapel did a nice job.”
  • “Would definitely recommend Freya and Noa and will be using Alpine Maids for regular cleaning services!”
  • “I started a conversation with Jackie while at The Children’s Hospital Colorado-Aurora campus and she accommodated our tight schedule immediately.”
  • “They listened to what I wanted the focus on and they were both a pleasure to talk to.”
  • “Not only are their prices reasonable, compared to Molly Maids, their staff is awesome.”
  • “ave not been spots or areas to go back to which is always a plus but honestly I think if there was they would be extremely responsive in correcting th…”

praise complaint · found by our text analysis, Google review wording unchanged.

Reviews for your job

Customers hired Alpine Maids - Highlands Ranch for 5 kinds of job. Pick one to see what they paid and said.

Recent priced reviews

AliciaLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

We had MaryCatherine clean our home today, and she did a wonderful job! We really appreciated her attention to detail and the care she put into making sure everything was cleaned thoroughly.

Paid $150–200
Alison1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

David did a great job! The house looks great and after cleaning out messy bookcase, David reorganized it and looks better than ever! Cant wait for our next clean :)

Paid $200–250Reasonable priceDeep clean
Lia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adrienne was very thorough cleaning our house. We really appreciated her attention to detail

Paid $350–400Reasonable priceGeneral housekeeping
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Alpine Maids have been great. They listen, they understand. They ask for improvement each visit. They make us feel as if they really care

Paid $100–150Reasonable priceStandard cleaning
Hope2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Freya and Noa with Alpine Maids did an AMAZING job deep cleaning my home. They were on time, professional, kind and asked specific questions about my preferences for cleaning and areas I wanted them to focus on. I’ve never seen my bathroom, kitchen, baseboards, staircase, and flooring so clean! Would definitely…

Paid $250–300Reasonable priceDeep clean
Marsha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

This is the very best housekeeping service I have ever found. They are professional and highly organized. My cleaner was fantastic! Went above and beyond all expectations! I could not be happier with every aspect of the process♥️

Paid $100–150Reasonable priceStandard cleaning

Photos

Customer reviews

5.0 ★★★★★ 166 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Emily Beck7 reviewsTotal number of Google reviews Emily has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Amazing service, they help with adjustments and specific requests

  • Services: Standard cleaning
Howard HalleLocal Guide · 17 reviewsTotal number of Google reviews Howard has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alpine maids was able to get my condo cleaned on one days notice and Alanah and Hapel did a nice job.

Response from the owner · 3 weeks ago

Thanks so much for the review! I am so glad we could fit you in on short notice. Alanah and Hapel will be happy to hear it, and we'll make sure they see your kind words. Hope to help with your condo again soon! - Chris

Addison May8 reviewsTotal number of Google reviews Addison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alexa and Mikey did a wonderful job!!! It was so lovely coming home to a pristine, clean home! Highly recommend!!

  • Price assessment: Reasonable price
Response from the owner · 3 weeks ago

Thank you for the wonderful review! There's nothing quite like walking into a freshly cleaned home, and I am so glad Alexa and Mikey made that happen for you. We'll make sure they see your kind words. Thanks for taking the time to leave a review! - Chris

Rachael Padte2 reviewsTotal number of Google reviews Rachael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David, Rowan, and Jordan did a great job deep cleaning our home after some construction.

Response from the owner · 3 weeks ago

Thank you for the great review! Post construction cleanups take real effort, with dust settling into every corner, so we're glad David, Rowan, and Jordan got your home back to feeling like home. I'll pass your kind words along to the team. Enjoy the finished space! - Chris

Alicia BockLocal Guide · 14 reviewsTotal number of Google reviews Alicia has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had MaryCatherine clean our home today, and she did a wonderful job! We really appreciated her attention to detail and the care she put into making sure everything was cleaned thoroughly.

  • Price: $150–200
Response from the owner · 3 weeks ago

Thank you so so much for taking the time to share this! Attention to detail is exactly what we want to be known for, and I'm thrilled it showed. I'll make sure she sees your kind words and look forward to caring for your home again! - Chris

Michael FanningLocal Guide · 16 reviewsTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Alpine Maids provided superb “deep clean” services for the home of our immunocompromised 6-year-old grandson. I started a conversation with Jackie while at The Children’s Hospital Colorado-Aurora campus and she accommodated our tight schedule immediately. Alpine Maids has our highest recommendation!

  • Price assessment: Great price
  • Services: Deep clean
Response from the owner · 3 weeks ago

Michael, thank you so much for sharing this, and for trusting us with something so important. I am so glad Jackie could get you on the schedule quickly, and that we could help make your grandson's home a clean, safe place to come back to. We're sending our very best to your whole family. - Chris

Lucy Duchesne8 reviewsTotal number of Google reviews Lucy has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Gabriella did a FANTASTIC job cleaning my apartment. Great attention to detail. And, a very charming person.

Response from the owner · a month ago

Lucy, I will make sure Gabriella sees this. Detail work and being someone people actually enjoy having in their home is exactly what we aim to provide every time. Thank you for taking the time to write it! - Chris

Will Aniello2 reviewsTotal number of Google reviews Will has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Great service! Friendly and professional employees as well.

Response from the owner · a month ago

Will, friendly and professional is exactly what we hire for, and it is harder to find together than you would think. Thank you for the five stars! - Chris

Alison Nitzsche1 reviewTotal number of Google reviews Alison has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

David did a great job! The house looks great and after cleaning out messy bookcase, David reorganized it and looks better than ever! Cant wait for our next clean :)

  • Price assessment: Reasonable price
  • Price: $200–250
  • Services: Deep clean
Response from the owner · a month ago

That bookcase is going to be the highlight of David's week. Reorganizing something he was not asked to touch, just because it would look better, is exactly the kind of thing we hire for and why David is awesome. See you at the next one! - Chris

Maddie AceLocal Guide · 12 reviewsTotal number of Google reviews Maddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

We had our first clean this week and were very happy with Zoey and Amanda's work! They were really friendly and also dog people which made my pups feel really comfortable. Thank you both for your hard work!

  • Services: Standard cleaning, Deep clean
Response from the owner · a month ago

Zoey and Amanda will be glad to hear this, and I am too! A first clean with dogs in the house can go either way, and the fact that your pups were comfortable says a lot about how those two work. Thank you for the warm welcome, we are looking forward to the next one! - Chris

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