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ALT Performance Therapy

Physical therapy clinic · Erie, PA · reviewed since 2024

How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%89+61.6Reliability 31%83+25.5Experts Score= 87Not enough data for value, replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.87SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#22 of 30 dry needling clinicsPosition by Experts Score among all companies we track in this category. · better than 28%
4.9 ★★★★★ 36 Google reviews · 3 photos
97%five-star reviews
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
2.8%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
94%reviews answered by the owner
Oct 2026latest review

ALT Performance Therapy at a glance

Reviewers highlight the clinic's expertise in pelvic floor therapy for both men and women, noting that staff members provide thorough examinations and clear explanations of treatment plans. Patients frequently mention the supportive environment that reduces discomfort during sensitive procedures, along with convenient scheduling options and an easy-to-use patient portal. The primary criticism involves difficulty reaching the office by phone, with some reviewers reporting that calls go to voicemail without a response.

  • Google rating: 4.9 out of 5 from 36 reviews (97% five-star).
  • Reviews on this page: 36 Google reviews (31 with written comments).
  • Owner responses: the business replied to 94% of reviews.
  • Most recent review: October 19, 2026.
  • Service: Dry Needling Clinic serving Erie, Pennsylvania.

Data from Google, last updated November 4, 2026.

Score profile vs other dry needling clinics

Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: reliability.

Satisfaction89Reliability83Craft & service–Value–Momentum100Replies to reviews–Satisfaction: 89 (median 94)Reliability: 83 (median 97)Momentum: 100 (median 100)
ALT Performance TherapyDry Needling Clinics median0 = centre, 100 = best
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.ALT Performance Therapy: 89/100 on this factor. Category median: 94.A
89
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.ALT Performance Therapy: 83/100 on this factor. Category median: 97.A
83
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet.–
–
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
–
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.ALT Performance Therapy: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 76.–
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Bar = this company · dark tick = category median.

Star ratings

36 Google reviews we collected

  • 5 stars3597%
  • 4 stars00%
  • 3 stars00%
  • 2 stars00%
  • 1 star13%

Praise vs complaints

Phrases our text analysis found in 31 written reviews

  • Praise4391%
  • Complaints49%

Topic share

How often each topic comes up in the written reviews

  • Would recommend2043%
  • Staff & attitude1634%
  • Quality & results715%
  • Communication49%

What customers talk about

We read 31 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.

  • “I am grateful for everything and would recommend this office to anyone.”
    “I really cannot recommend her (and pelvic floor therapy) enough!”
  • “Anna is so knowledgeable and truly made the most out of every session for me.”
  • “I am thoroughly impressed with her level of professionalism, knowledge and overall investment in patient care.”
  • “She has it all going on, She knows what to do,explains everything to me in a way I understand and has got me back to enjoy life,she goes above and beyond.”

People customers mention

  • Anna 13 reviews

praise complaint · found by our text analysis, Google review wording unchanged.

Recent reviews

Debbie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

I have seen great progress in the short time. I have been attending this. I am grateful for everything and would recommend this office to anyone.

Janice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Anne is very knowledgeable in pelvic therapy. She makes you feel very comfortable and not embarrassed or uneasy. I will be going back.

Johauna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Anna is absolutely wonderful. She is helping me treat my issue and is awesome with working with my awful schedule.

Lori3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Anna is so knowledgeable and truly made the most out of every session for me. Highly recommend!

Julie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I was 2 months postpartum after my second baby and knew I needed to see Anna to help me recover. She was amazing and helped me address all my pain and weakness, not only in my pelvic floor, but low back and hips as well. I had chronic left hip pain for more than 10 years that would come and go and after working with…

gailLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Dr. Anna is the best! She gets to the cause of your pain/problem and works to get you well. She is highly knowledgeable, experienced and caring. THE BEST

Photos

Customer reviews

4.9 ★★★★★ 36 reviews on Google · rating breakdown

Reviews from Google, shown as published (original wording, unedited).

Team members customers mention
Filter by topic — each topic is highlighted in the reviews in the same color
Debbie Sardini2 reviewsTotal number of Google reviews Debbie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have seen great progress in the short time. I have been attending this. I am grateful for everything and would recommend this office to anyone.

Response from the owner · 4 months ago

Thank you Debbie!!

Janice Reichard7 reviewsTotal number of Google reviews Janice has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anne is very knowledgeable in pelvic therapy. She makes you feel very comfortable and not embarrassed or uneasy. I will be going back.

Response from the owner · a month ago

Thank you so much for your kind words! I appreciate the review and I am so happy you feel comfortable with me as your provider!

Julianne Creed1 reviewTotal number of Google reviews Julianne has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Very professional and thorough in exam

Response from the owner · 2 months ago

Thank you Julianne!

Johauna Glover2 reviewsTotal number of Google reviews Johauna has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anna is absolutely wonderful. She is helping me treat my issue and is awesome with working with my awful schedule.

Response from the owner · 7 months ago

Thank you Johauna!

Lori Beth Nunemaker3 reviewsTotal number of Google reviews Lori has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Anna is so knowledgeable and truly made the most out of every session for me. Highly recommend!

Response from the owner · 2 months ago

I appreciate the kind words Lori Beth! Thank you!

Julie Kozik3 reviewsTotal number of Google reviews Julie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I was 2 months postpartum after my second baby and knew I needed to see Anna to help me recover. She was amazing and helped me address all my pain and weakness, not only in my pelvic floor, but low back and hips as well. I had chronic left hip pain for more than 10 years that would come and go and after working with Anna, I can walk hills and do squats with no pain! I would highly recommend Anna to help you get back to doing what you love!

Response from the owner · 4 months ago

Thank you so much, Julie! It is my pleasure!

gail boyerLocal Guide · 40 reviewsTotal number of Google reviews gail has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

Dr. Anna is the best! She gets to the cause of your pain/problem and works to get you well. She is highly knowledgeable, experienced and caring. THE BEST

Response from the owner · 4 months ago

Thank you so much Gail!

James Miniger2 reviewsTotal number of Google reviews James has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I feel so fortunate to find a therapist so smart and so compassionate.She has helped me through so many issues have the unfortunate need to to be addressed. She has it all going on, She knows what to do,explains everything to me in a way I understand and has got me back to enjoy life,she goes above and beyond. Thank you.

Response from the owner · 4 months ago

Thank you Jim!!!

Matt3 reviewsTotal number of Google reviews Matt has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have been working with Dr. Anna for a few months now. I am thoroughly impressed with her level of professionalism, knowledge and overall investment in patient care. She is always supportive and understanding, and is not afraid to push for real results. I was hesitant about pursuing PT at first, but am now very glad that I did. I highly recommend this practice.

Response from the owner · 4 months ago

I appreciate the kind words!

Kenzie Wertz3 reviewsTotal number of Google reviews Kenzie has written across all businesses on Google Maps, not just this one.
Review from Google · view on Google
★★★★★

I have had urinary issues for years and no idea how to solve them. Ana clearly explains why things happen and is so understanding and caring, highly recommend!!

Response from the owner · 7 months ago

Thank you Kenzie!

ALT Performance Therapy on Google Maps →

Business details