Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Alter'd Culture Salon

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 673 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alter'd Culture Salon is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alter'd Culture Salon is better than 76% of hair salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alter'd Culture Salon is better than 100% of hair salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 83% of hair salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alter'd Culture Salon is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Alter'd Culture Salon for 8 kinds of job.

Alter'd Culture Salon for bang trim

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.25
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Bang trim”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 26

All 25 Google reviews tagged “Bang trim” · showing 20

alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a very great experience, walked in looking a mess (hadn’t had a color or cut since before having my baby) just left over grown out color, spoke with my stylist about what I wanted, she was very honest about what we could do to my hair and what would be the healthiest option for me, very personalized to fit all…

Paid $200+Bang trimHaircutCurly hair
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I so happy I found Alter’d Culture! Gwyneth was my stylist and was amazing and super helpful! She also gave me styling tips so I could replicate the look at home. All of the other staff who were there were also extremely nice! 10/10 recommend and have I have already scheduled a follow up appointment for a trim!

Paid $20–40BlowoutsBang trimHaircut
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great place. Nice people. Perfect cut.

Paid $60–80Bang trimHaircutWaxing
Maylee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Abba listened well to what I wanted, but it was also clear that she knew what she was doing. I have had problems with stylists being dismissive when I asked for their opinion, but she was really helpful. The photo in the purple sweater is the before, and the black shirt is after!

Paid $60–80Bang trimHaircutBlowdry
Candice8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Lauren was amazing and I will definitely be coming back! 🥰

Paid $40–60Bang trimHaircutHairstyling
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best salon in town!

BlowoutsBang trimHaircut
Ramn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

It was an amazing experience! Erica took care of my hair and gave me what I asked for, actually a lot better. She cut it exactly the way I wanted it and it looked gorgeous at the end. She's really kind and really hears you out to give you the best results!

Bang trimHaircutHairstyling
Kiddo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

10/10 , reasonable prices for high quality results. So happy I gave them a chance. Erika was my stylist , she cut , styled , and did a bang trim perfectly for me. Abba was my stylist previously and did just as wonderfully.

Paid $20–40Bang trimHaircutHairstyling
mauiLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So inlove with my hair. I told her what I want and she did it perfectly. I had an amazing experienced. Thank you Gwyneth! My hair has never been this good.

Paid $80–100Bang trimHaircutHairstyling
JessLocal Guide · 92 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I can't say enough good things about this salon and about Sarah. Moving to a new city, one of the most stressful things is finding someone new you trust to do your hair. I went several places, each of them highly recommended, before ending up here. Sarah is so patient. She looks at pictures and talks with me to…

Bang trimHaircutHairstyling
Lea5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

These people are amazingly wonderful with my three-year-old daughter. She hates getting her bangs cut and has a fit, but they do such a great job with keeping her calm and cutting her bangs. Such nice people and do a very good job. They do a great job and give me lots of suggestions with my own hair as well.

Paid $20–40Kids' cutsBang trimHaircut
Kinzie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm new to the Louisville area I moved here recently from PA. I think the most anxiety I had was the fact that I had to find a new hairdresser but my first time there that was all relieved quickly. It definitely will be my go-to now. Thank you for such a great experience.

Paid $100–120HairstylingHair coloringHair straightening
Em1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jazzmyne was awesome & gave me exactly what I asked for. All the other hairdressers/people working there were super friendly and the place has good vibes 10/10 recommend!

Paid $160–180HairstylingHair coloringBang trim
eva8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I loved this place so much! The stylists are so accommodating and kind. They were helpful and thoughtful, and answered any questions I had thoroughly and honestly. I can confidently say that this is the only salon I have ever been to which cut and styled my hair according to my hair type. Will definitely be returning.

Paid $40–60HairstylingBang trimHaircut
HaleyLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I have been seeing Erika for several years and she’s the best with my curly hair! Always recommending new curl techniques and products and always so sweet! Love getting to sit in her chair every couple months and would recommend her to anyone for a simple cut or a fresh color!!

Customer photo from Haley's review
Paid $40–60HairstylingBang trimHaircut
Emily6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

This is the best color job I have ever had in my life! Cut is amazing too. Jazzmyne was very nice and professional. She listened to what I wanted and executed it perfectly. Can’t wait for my next appointment!

Paid $80–100HairstylingHair coloringHair straightening
Franky12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Absolutely incredible customer service. Erika is the absolute BEST person I’ve ever had do my hair. 🧡🧡🧡🧡

Bang trimBlowdryBlowouts
Evie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kendall has been doing my hair for about a year now and she is the ultimate hair fairy! As I've been growing my hair out, she's been great at coaching me with best practices and teaching me how to style and care for it well. Kendall always does the best job whether I'm coming in for a cut, color or brown wax.…

BalayageBang trimBlowdry
Dylan3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I love Ericka!! Most barbers don't know how to cut my curly hair right but she does great!!

Bang trimCurly hairHaircut
KatieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love love loved my experience with this salon! Rayne made me feel so relaxed and like we’ve been friends for years. Cannot wait to go back, I’ve never had an experience like that any other place in this area. My hair look great and was exactly what I wanted. 10/10 definitely recommend!

BalayageBang trimBlowouts

Show more bang trim reviews (5 more) →

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut322$27–$53
Hairstyling215$27–$66
Hair coloring90$101–$214
Blowouts78$41–$109
Blowdry59—
Curly hair56$30–$58
Hair highlighting43$123–$214
Bang trim25—

Compare with