Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Alter'd Culture Salon

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 673 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alter'd Culture Salon is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alter'd Culture Salon is better than 76% of hair salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alter'd Culture Salon is better than 100% of hair salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 83% of hair salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alter'd Culture Salon is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Alter'd Culture Salon for 8 kinds of job.

Alter'd Culture Salon for blowdry

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.59
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$40–60
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 94/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowdry”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 33

All 59 Google reviews tagged “Blowdry” · showing 20

Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kyliegh is such a calming presence for an anxious and shy girlie like me. She makes me comfortable, which is something I haven’t found at other salons. She’s informative, patient, and my hair looks great every time I leave. Thanks so much!

HaircutHairstylingBlowdry
Lauren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This was my first visit here and Erika really listened to what I wanted and executed it well. She was friendly but not overly talkative and it was super helpful that I could make an appointment after work. Front desk was friendly as well.

Paid $80–100HaircutHairstylingBlowdry
Elisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I love my haircut so much!!! It feels softer and fuller. It looks and feels amazing and I’m beyond happy with the result that Lauren has done!

Paid $40–60HaircutHairstylingBlowdry
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

ABBA was great in knowing what I wanted and what would be good for my hair length. Very professional

Paid $160–180HaircutHairstylingBlowdry
Michal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I haven’t been to a hair salon in several years, and was in serious need of a chop and new style. Kyleigh is so sweet and talented, and I LOVE my cut! Will definitely be sticking with this salon from now on.

Paid $60–80HaircutHairstylingBlowdry
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic first experience! Will be back for my next haircut!

Paid $80–100HaircutHairstylingBlowdry
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I so happy I found Alter’d Culture! Gwyneth was my stylist and was amazing and super helpful! She also gave me styling tips so I could replicate the look at home. All of the other staff who were there were also extremely nice! 10/10 recommend and have I have already scheduled a follow up appointment for a trim!

Paid $20–40BlowoutsBang trimHaircut
BlancheLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I appreciate that this salon is inclusive of multicultural clients, doing all textures. They have tools that get hot enough and products that compliment various types of hair. The owner is very big in continuing education. I've seen her on multiple occasions coaching the stylists on technique and products. The salon…

Paid $40–60BlowoutsHaircutHairstyling
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Everyone was so nice and my haircut looks awesome

Paid $60–80HaircutBlowdry
MakaelaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kyleigh did an amazing job with my hair! I asked for it mainly to be thinned out and shortened a little bit, and not only did she deliver, but she also talked to me about what and why she was doing what she was every step of the way, including helping me learn how to take care of my hair better! I was a little late…

Paid $20–40HaircutHairstylingBlowdry
FrancescaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I gave my stylist a tall order, and she did as close as she was able with my existing extreme undercut! Erika was quiet and calming and gives a KILLER scalp massage. She really took her time to talk through what I wanted vs what was possible. My hair feels so healthy and light. And she got me together with the right…

Paid $40–60HaircutHairstylingBlowdry
Gretchen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Danielle did a PHENOMENAL job cutting and styling my hair!!!! If I could, I would give her 100 ⭐'s. I came into her salon for the first time hoping she could do damage control from a hideous haircut I regrettably had elsewhere earlier in the week. I gave Danielle full liberty to do whatever she could to cut my hair,…

BlowoutsHaircutHairstyling
Maylee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Abba listened well to what I wanted, but it was also clear that she knew what she was doing. I have had problems with stylists being dismissive when I asked for their opinion, but she was really helpful. The photo in the purple sweater is the before, and the black shirt is after!

Paid $60–80Bang trimHaircutBlowdry
TehminaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Loved my haircut and style! The stylist was amazing and very patient with me! Loved their products as well!

Paid $80–100BlowoutsHaircutHairstyling
Nicole3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I needed a last minute appointment and wanted a place close by. I'm SO glad I booked with Lauren at Alter'd Culture. Lauren is amazing, fun, and professional!! She cut and styled my hair based on some inspo videos, and she nailed it. My hair already is visibly healthier, and I just couldn't wait to write this review. I'll definitely be back!

Paid $40–60BlowoutsHaircutHairstyling
olivia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kyleigh is THE best and everyone there was so sweet! it’s a bit pricey but SO worth it when you see the results!!!

Paid $200+HaircutHairstylingBlowdry
Annie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best salon in town!

BlowoutsBang trimHaircut
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Kyleigh was very nice and explained to me exactly what she was going to do when cutting my hair to give it some added volume. My hair looks great, and volume 🤩

Paid $40–60BlowoutsHaircutHairstyling
Valkyrie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

LOOOVE!! Only good things to say!! Christina is SOO talented!! The atmosphere, the skilled professionals, THE SCALP MASSAGE!! They just get it right every time. SOOO HAPPY I FOUND THIS PLACE! I’ve done balayage, melts, tones, smoothing and shine treatments. Looking forward to my next appointment!

Paid $200+BlowoutsHaircutHairstyling
Alyce2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

My first time , and was amazing ! Great customer service , comfortable atmosphere, overall a nice place !

Paid $20–40BlowoutsHaircutHairstyling

Show more blowdry reviews (39 more) →

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut322$27–$53
Hairstyling215$27–$66
Hair coloring90$101–$214
Blowouts78$41–$109
Blowdry59—
Curly hair56$30–$58
Hair highlighting43$123–$214
Bang trim25—

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