Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Alter'd Culture Salon

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 673 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alter'd Culture Salon is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alter'd Culture Salon is better than 76% of hair salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alter'd Culture Salon is better than 100% of hair salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 83% of hair salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alter'd Culture Salon is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Alter'd Culture Salon for 8 kinds of job.

Alter'd Culture Salon for blowouts

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.78
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$41–$109
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 89/100.How Job match is calculatedBuilt only from reviews Google tagged “Blowouts”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 37

All 78 Google reviews tagged “Blowouts” · showing 20

Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Great service and I love my hair.

Paid $60–80BlowoutsHaircut
Mollie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Great salon!

Paid $200+BlowoutsHair highlighting
holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maggie was amazing!! I just moved to Louisville and was nervous about going to a new salon. Everyone was super friendly and Maggie was great. The best haircut and style I’ve ever had!

Paid $40–60BlowoutsHairstyling
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My daughter had her very long hair cut off and it was absolutely perform done!!

Paid $20–40BlowoutsHaircutHairstyling
Maggi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

From the moment I walked in the door and was greeted by Gwyn to the haircut, shampoo, blowout, and other services Kyleigh provided me, it was, as always a wonderful experience. Thanks! Kyleigh is so good - I always feel great when I leave.

Paid $200+BlowoutsHaircutHairstyling
Kelly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Madison did a wonderful job! I felt so at ease from the moment I stepped in the door!!! Excellent experience!

BlowoutsHaircut
ChristineLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am so happy with my hair! This was my first time coming in, and I booked an appointment with Danielle because of her expertise. I have very fine hair that needed a great cut. She listened to my concerns and made thoughtful recommendations. Her colleague Maggie showed me a helpful blow dry technique. They also had…

Paid $80–100BlowoutsHaircutHairstyling
Susan16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Great as always! The renovations are fabulous. Purchased a product for thinning hair. Excited to used it.

Paid $140–160BlowoutsHaircut
Arianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Abba gave me the exact haircut and style I needed! The blowout she gave me lasted me the rest of the day. She was so kind - made me feel the most beautiful and confident I have been in months. Can’t wait to return.

Paid $40–60BlowoutsHaircutHairstyling
Andrea14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

It was my second time getting my hair cut and colored here. It was a great experience and it looks good.

Paid $100–120BlowoutsHaircutHair coloring
Ashley4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I so happy I found Alter’d Culture! Gwyneth was my stylist and was amazing and super helpful! She also gave me styling tips so I could replicate the look at home. All of the other staff who were there were also extremely nice! 10/10 recommend and have I have already scheduled a follow up appointment for a trim!

Paid $20–40BlowoutsBang trimHaircut
BlancheLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I appreciate that this salon is inclusive of multicultural clients, doing all textures. They have tools that get hot enough and products that compliment various types of hair. The owner is very big in continuing education. I've seen her on multiple occasions coaching the stylists on technique and products. The salon…

Paid $40–60BlowoutsHaircutHairstyling
Lucy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Erika does an amazing job every time. She takes time to consult and the execution is incredible.

Paid $200+BlowoutsHaircutHair highlighting
Taylor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Christina always does so great on my hair!! It feels so much healthier after a trim and my blowout looks amazing 😍

Paid $40–60BlowoutsHaircut
katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

kyleigh was an absolute sweetheart! she made my hair look and feel SO nice! I look forward to returning to her!! 🥰

Paid $120–140BlowoutsHair coloring
Max9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing place great stylists and I have never been so satisfied with a hair cut

Paid $20–40BlowoutsHaircutHairstyling
Almedina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing!! Service was great! My hair turned out beautiful! Thank you Danielle (and the pretty girl who helped color and wash my hair not sure what her name was sorry) you guys were great!! Thanks again!!

Paid $180–200BlowoutsHaircutHairstyling
Gretchen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Danielle did a PHENOMENAL job cutting and styling my hair!!!! If I could, I would give her 100 ⭐'s. I came into her salon for the first time hoping she could do damage control from a hideous haircut I regrettably had elsewhere earlier in the week. I gave Danielle full liberty to do whatever she could to cut my hair,…

BlowoutsHaircutHairstyling
KD4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The staff were so friendly and welcoming. My stylist had great ideas and was so kind to me. I left with beautiful hair and was full of confidence.

Paid $40–60BlowoutsHairstyling
TehminaLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Loved my haircut and style! The stylist was amazing and very patient with me! Loved their products as well!

Paid $80–100BlowoutsHaircutHairstyling

Show more blowouts reviews (58 more) →

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut322$27–$53
Hairstyling215$27–$66
Hair coloring90$101–$214
Blowouts78$41–$109
Blowdry59—
Curly hair56$30–$58
Hair highlighting43$123–$214
Bang trim25—

Compare with