Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Alter'd Culture Salon

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 673 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alter'd Culture Salon is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alter'd Culture Salon is better than 76% of hair salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alter'd Culture Salon is better than 100% of hair salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 83% of hair salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alter'd Culture Salon is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Alter'd Culture Salon for 8 kinds of job.

Alter'd Culture Salon for hair coloring

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.90
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.91
Usually paidThe price range customers picked most often for this job.$200+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$101–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair coloring”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 52

All 90 Google reviews tagged “Hair coloring” · showing 40

James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

This was the worst experience I have ever had a salon. My stylist had a terrible attitude, she was extremely rough with my hair, my hair is not the color I wanted AT ALL, I got charged almost double the amount I was expecting to pay and it took 2 hours longer than expected. I don’t know if I’ll be returning here.

Paid $200+HairstylingHair coloring
MiaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Danielle is an all-star and a fantastic stylist. She listened to my needs and completely transformed my hair. A welcoming atmosphere and friendly staff. Two weeks later and I'm STILL receiving compliments and repeat compliments from the same people! I'm very happy I chose Alter'd Culture.

HaircutHairstylingHair highlighting
alexis3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Had a very great experience, walked in looking a mess (hadn’t had a color or cut since before having my baby) just left over grown out color, spoke with my stylist about what I wanted, she was very honest about what we could do to my hair and what would be the healthiest option for me, very personalized to fit all…

Paid $200+Bang trimHaircutCurly hair
CindyLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

A wonderful work in progress! Love the do. Colorific! Love Danielle!

Paid $200+Hair highlightingHair coloring
E3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Danielle is one of the best stylists I know. She trains her staff to understand the chemistry behind the products they use. Kylie did my most recent highlights and did a wonderful job!!! I’ll definitely see them again!

Paid $160–180BalayageGloss or GlazeHair coloring
Andrea14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

It was my second time getting my hair cut and colored here. It was a great experience and it looks good.

Paid $100–120BlowoutsHaircutHair coloring
NatasiaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Abba is so wonderful to work with! I always feel welcomed coming to the salon.

Paid $120–140HaircutHairstylingCurly hair
Lucy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Erika does an amazing job every time. She takes time to consult and the execution is incredible.

Paid $200+BlowoutsHaircutHair highlighting
katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

kyleigh was an absolute sweetheart! she made my hair look and feel SO nice! I look forward to returning to her!! 🥰

Paid $120–140BlowoutsHair coloring
Almedina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing!! Service was great! My hair turned out beautiful! Thank you Danielle (and the pretty girl who helped color and wash my hair not sure what her name was sorry) you guys were great!! Thanks again!!

Paid $180–200BlowoutsHaircutHairstyling
olivia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kyleigh is THE best and everyone there was so sweet! it’s a bit pricey but SO worth it when you see the results!!!

Paid $200+HaircutHairstylingBlowdry
Veronica7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

kyleigh was very patient with me & she is super nice and will go into details with what to expect before appt

Hair coloring
addison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I booked a curly cut, color and style with Ms.Christina and she did an amazing job at giving me exactly what I asked for!! 10/10 WOULD RECOMMEND!!!

Paid $60–80HaircutHairstylingCurly hair
Lilly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Abba is the best there is! She’s always very attentive when discussing what my hair goals are and executes fabulously! All of the stylists in the salon are very friendly, love the environment! 10/10 experience.

Paid $180–200HaircutHairstylingHair highlighting
AndreaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been going Erika for several months now and she’s done a great job with my hair. Highly recommend her 💖

HaircutHair highlightingHair coloring
michelle4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Lauren was AMAZING! My hair was a mess! I had had several bad experiences and it showed! I have red, naturally curly hair and Lauren is the first stylist to know what to do to get me back to my natural red! She also was able to fix a bad cut. I walked out of there living my best life with my head held high! Never going anywhere else!! Michelle

Paid $200+HaircutHairstylingCurly hair
Magic12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love Danielle Is a rockstar goddess! Her staff so friendly and nice and well trained and organized. Love my hair! Such a treat. The atmosphere and music also top notch.

Paid $100–120BlowoutsHaircutHairstyling
samantha4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Always does a good job and makes sure my hair is well taken care of

Paid $140–160BlowoutsHair straighteningHair glossing
Carol7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lauren is a great listener and did exactly what needed to be done! I was very pleased with the color and cut! She consulted with other staff members who were extremely knowledgeable all gave great service.

Paid $100–120HaircutHairstylingHair coloring
Kiersten1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Love Rayne. She is great at what she does. The salon is amazing too. It has a great atmosphere.

Paid $140–160Hair coloring
Kayla3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Cannot express enough how amazing Abba is. Literally could not stop smiling after I left the salon. I had not had my hair done in a very long time and after seeing Abba, I gained every bit of confidence back. I absolutely love my new hair!

Paid $200+HairstylingHair coloring
Meagan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sarah does an excellent job every time styling my hair!! I fully recommend booking an appointment with her!

HaircutHair coloring
Erin1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

As always, Abba did an amazing job. Her head massages at the shampoo bowl are second to none! My Final Cut and color turned out amazing, even though I went in there with no plan and no idea what I wanted. We talked through some options and I left after a full service looking and feeling like a million dollars.

Paid $180–200Hair highlightingHair coloring
Stacy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Sarah did an amazing job and listened to what I was wanting to achieve with cut and color. It was a nice experience and can’t wait to go back. Thank you!

Paid $200+HairstylingHair coloring
Phyllis2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Such a relaxing experience! Pretty sure I almost fell asleep multiple times. Sarah was so nice and took her time to understand what I was looking for. Made return appointment when I left!

Paid $200+Hair coloringHaircutCurly hair
Kinzie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I'm new to the Louisville area I moved here recently from PA. I think the most anxiety I had was the fact that I had to find a new hairdresser but my first time there that was all relieved quickly. It definitely will be my go-to now. Thank you for such a great experience.

Paid $100–120HairstylingHair coloringHair straightening
Cecelia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I cannot recommend Christina enough! She is not just a stylist but a true artist. Her attention to detail and expertise in both color and style are unmatched. She took the time to understand exactly what my girls wanted and executed it flawlessly. The color came out absolutely perfect- vibrant, dimensional, and…

HairstylingHair coloringKids' cuts
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christina did great, worked hard to get my hair where it needed to be

Paid $180–200Hair coloring
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I always have a great experience here with Jazzmyne. Great service, conversation, and the staff is so friendly. 10 out of 10 recommend. The location is good too.

Paid $140–160HairstylingHair coloring
CaitlynLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Lauren rescued me and my hair! she was very patient and listened to all of my requests. I went in looking like a mess and left with exactly what I hoped for!

Paid $60–80Hair coloring
EmilyLocal Guide · 45 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have come here many times and they do a fantastic job. I would recommend getting one of the more senoired stylists, I've had great success with Erika, Rayne, or Danielle if you want a real pro. Sometimes their scheduling is a little limited but is is always worth it. They also keep your colors on file so no need to…

Paid $60–80HairstylingHair coloringBlowouts
Em1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Jazzmyne was awesome & gave me exactly what I asked for. All the other hairdressers/people working there were super friendly and the place has good vibes 10/10 recommend!

Paid $160–180HairstylingHair coloringBang trim
Bella2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I told abba I wanted to switch things up and she nailed it with a new color and completely changed my hair for the better. It enhanced my skin tone and made me look so refreshed! And she cut my 2.5 year olds hair and he loved her!

Customer photo from Bella's review
Paid $200+HairstylingHair coloring
janie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very informative Consultation on Hair Extensions with Danielle. She explained in detail the process, what her expectations would be, what she would use and why. Danielle then asked what my expectations were and then explained how we could get there. I left feeling very excited on moving forward with the Process.

Customer photo from janie's review
Paid $200+HairstylingHair coloringBox Braids
RebekahLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rayne is absolutely amazing! She knocks it out of the park every single time and is always so kind and friendly and is always making sure you love your hair and ensuring it is what you want. The salon is also always beautiful and nice inside. I recommend this salon, and specifically Rayne to everyone always because she's really truly that good.

HairstylingHair coloring
Caroline1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Excellent one had several cuts, colors and Brazilian blowouts and for weeks I receive compliments.the staff is pleasant but not intrusive, which I like. Ericka is extremely talented

HairstylingHair coloringBlowouts
Angela8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Outstanding experience. Very talented colorist/stylist. I love my hair! Thank you, Rayne!!!

Paid $180–200Hair coloring
EllenLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hailey was excellent

Hair coloring
Molly6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rayne is absolutely amazing. My hair always looks and feels amazing after an appointment with her!

HairstylingHair coloring
Jamie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Abba and Christina were absolutely amazing! They transformed the madness that was my hair into a masterpiece. On top of that, it was refreshing to see them working together seamlessly. Great atmosphere!

Paid $120–140Hair coloringBlowouts

Show more hair coloring reviews (50 more) →

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut322$27–$53
Hairstyling215$27–$66
Hair coloring90$101–$214
Blowouts78$41–$109
Blowdry59—
Curly hair56$30–$58
Hair highlighting43$123–$214
Bang trim25—

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