Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%76+18.4Value 14%83+11.7Replies to reviews 7%100+7.1Experts Score= 84Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.84SCORE

Alter'd Culture Salon

Louisville, KY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 101 hair salons · 4.9★ from 673 Google reviews

Report card

Percentile vs other hair salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alter'd Culture Salon is better than 85% of hair salons.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alter'd Culture Salon is better than 76% of hair salons.B
76
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alter'd Culture Salon is better than 100% of hair salons.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 83% of hair salons.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alter'd Culture Salon is better than 100% of hair salons.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alter'd Culture Salon is better than 100% of hair salons.A
100

Reviews for your job

Customers hired Alter'd Culture Salon for 8 kinds of job.

Alter'd Culture Salon for hairstyling

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.215
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.94
Usually paidThe price range customers picked most often for this job.$40–60
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$27–$66
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 91/100.How Job match is calculatedBuilt only from reviews Google tagged “Hairstyling”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 73

All 215 Google reviews tagged “Hairstyling” · showing 40

Kelsi3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Took my 14 year old daughter here for her first haircut in an actual salon! She has always gotten her hair cut by her grandmother who is a barber. She was excited to have the full salon experience. I chose to take her to this place, it looked cool online and I love that part of town so it seemed like a good choice.…

Customer photo from Kelsi's review
Paid $40–60HaircutHairstylingCurly hair
Michelle8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Kyliegh is such a calming presence for an anxious and shy girlie like me. She makes me comfortable, which is something I haven’t found at other salons. She’s informative, patient, and my hair looks great every time I leave. Thanks so much!

HaircutHairstylingBlowdry
Eleanor3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Today was a great experience! I got a relaxing shampoo and a fabulous cut & style from ABBA. Definitely staying as a client!

Paid $40–60HaircutHairstyling
holly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Maggie was amazing!! I just moved to Louisville and was nervous about going to a new salon. Everyone was super friendly and Maggie was great. The best haircut and style I’ve ever had!

Paid $40–60BlowoutsHairstyling
Mary3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

My daughter had her very long hair cut off and it was absolutely perform done!!

Paid $20–40BlowoutsHaircutHairstyling
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

This was the worst experience I have ever had a salon. My stylist had a terrible attitude, she was extremely rough with my hair, my hair is not the color I wanted AT ALL, I got charged almost double the amount I was expecting to pay and it took 2 hours longer than expected. I don’t know if I’ll be returning here.

Paid $200+HairstylingHair coloring
Maggi6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

From the moment I walked in the door and was greeted by Gwyn to the haircut, shampoo, blowout, and other services Kyleigh provided me, it was, as always a wonderful experience. Thanks! Kyleigh is so good - I always feel great when I leave.

Paid $200+BlowoutsHaircutHairstyling
DebraLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Stylist was on time listened and helped me ease into a style. Liked the studio too. Although it’s a bit difficult to find, it’s worth the hunt!

Paid $40–60HaircutHairstyling
Tiff7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Everyone was very nice. And even though I didnt know exactly what I wanted, they knew exactly what I needed. Very pleased with the end result!!

Paid $200+HaircutHairstylingCurly hair
MiaLocal Guide · 55 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Danielle is an all-star and a fantastic stylist. She listened to my needs and completely transformed my hair. A welcoming atmosphere and friendly staff. Two weeks later and I'm STILL receiving compliments and repeat compliments from the same people! I'm very happy I chose Alter'd Culture.

HaircutHairstylingHair highlighting
Allison4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Thank you for an amazing curly cut, Kyleigh!

Paid $200+HaircutHairstylingCurly hair
Charlotte2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I’ve been twice to get my curly hair cut by Abba and she has given me the best hair cut both times! Exactly what I described and I couldn’t recommend her enough!!!

Paid $60–80HaircutHairstylingCurly hair
Lauren10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

This was my first visit here and Erika really listened to what I wanted and executed it well. She was friendly but not overly talkative and it was super helpful that I could make an appointment after work. Front desk was friendly as well.

Paid $80–100HaircutHairstylingBlowdry
Elisa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I love my haircut so much!!! It feels softer and fuller. It looks and feels amazing and I’m beyond happy with the result that Lauren has done!

Paid $40–60HaircutHairstylingBlowdry
Stephanie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

ABBA was great in knowing what I wanted and what would be good for my hair length. Very professional

Paid $160–180HaircutHairstylingBlowdry
Krista1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Erika is super nice and made me feel like she actually cares about my hair and how I feel.

Paid $60–80HaircutHairstyling
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Other than waiting 45 minutes when I got first there , Maggie did great on my hair ! She was super genuine and sweet I will be back !!

Customer photo from Linda's review
Paid $100–120HairstylingHair highlighting
ChristineLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I am so happy with my hair! This was my first time coming in, and I booked an appointment with Danielle because of her expertise. I have very fine hair that needed a great cut. She listened to my concerns and made thoughtful recommendations. Her colleague Maggie showed me a helpful blow dry technique. They also had…

Paid $80–100BlowoutsHaircutHairstyling
Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great experience. Stylist was wonderful and spent time really listening to my wants and concerns. She even showed me how to style my curls!!! The most beautiful I have seen them in a long time. 😍 This is now my forever go to salon. Recommend it to everyone.

Paid $80–100HaircutHairstyling
Michal3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I haven’t been to a hair salon in several years, and was in serious need of a chop and new style. Kyleigh is so sweet and talented, and I LOVE my cut! Will definitely be sticking with this salon from now on.

Paid $60–80HaircutHairstylingBlowdry
Arianna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Abba gave me the exact haircut and style I needed! The blowout she gave me lasted me the rest of the day. She was so kind - made me feel the most beautiful and confident I have been in months. Can’t wait to return.

Paid $40–60BlowoutsHaircutHairstyling
Desiree1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Came in after losing most of my hair and Danielle did a wonderful consultation. I can only recommend the hair repairing treatment. It is 100% worth it. You will see the difference instantly. Danielle also made a wonderful HAIR plan with me for new hair growth to thrive while providing me with the ideal cut to face…

Paid $80–100HaircutHairstyling
Amanda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Fantastic first experience! Will be back for my next haircut!

Paid $80–100HaircutHairstylingBlowdry
Susanne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

They always do a great job with my hair, the prices are great and they are always welcoming and friendly. I highly recommend this place to everyone.

Paid $40–60HaircutHairstyling
MadisonLocal Guide · 218 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

First dry curly cut my daughter has gotten after waiting about 6 years since the last real cut due to being traumatized. Y’all did amazing with her hair! Thank you so much! We’ll definitely be back 🫶🏻

Paid $80–100HaircutHairstylingCurly hair
E3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Danielle is one of the best stylists I know. She trains her staff to understand the chemistry behind the products they use. Kylie did my most recent highlights and did a wonderful job!!! I’ll definitely see them again!

Paid $160–180BalayageGloss or GlazeHair coloring
JessicaLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Comfortable atmosphere, really friendly and knowledgeable staff. Loved the result and plan to go back.

Paid $60–80HaircutHairstylingCurly hair
ChristinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was very nervous about going to a new stylist but Kyleigh made me so comfortable and she was the sweetest. She listened to how I wanted my hair she offered us beverages and the music was great. It was just a great atmosphere all around.

Paid $40–60HaircutHairstyling
Scarlett3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very great! They gave me what I wanted and were so nice and accommodating!!!

Paid $40–60HaircutHairstyling
BlancheLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I appreciate that this salon is inclusive of multicultural clients, doing all textures. They have tools that get hot enough and products that compliment various types of hair. The owner is very big in continuing education. I've seen her on multiple occasions coaching the stylists on technique and products. The salon…

Paid $40–60BlowoutsHaircutHairstyling
MadLadMeMer5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Been coming here for quite a while now and I’ve never had a bad experience. Highly recommend especially for those with insanely curly hair

Paid $40–60HaircutHairstylingCurly hair
Christ10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Gwen was great and the vibe in the salon was just what my son and I needed to get our haircuts after a while 😊

Customer photo from Christ's review
Paid $40–60HaircutHairstyling
NatasiaLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Abba is so wonderful to work with! I always feel welcomed coming to the salon.

Paid $120–140HaircutHairstylingCurly hair
Isabel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

I had great Experience with Gwyneth she gave me Something to drink before she did my hair she's cut and style it.

Paid $100–120HaircutHairstyling
Michael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Love this place great service no waiting and always professional

Paid $40–60Hairstyling
Jeanne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Danielle cut my long, straight hair so that the layers are blended and ends refreshed. She is clearly very knowledgeable about the intricacies of hair design and I appreciated the way she described different options as they apply to my specific hair type. Once we agreed on how to proceed, she confidently did the cut…

Paid $40–60HaircutHairstyling
MakaelaLocal Guide · 8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Kyleigh did an amazing job with my hair! I asked for it mainly to be thinned out and shortened a little bit, and not only did she deliver, but she also talked to me about what and why she was doing what she was every step of the way, including helping me learn how to take care of my hair better! I was a little late…

Paid $20–40HaircutHairstylingBlowdry
FrancescaLocal Guide · 47 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I gave my stylist a tall order, and she did as close as she was able with my existing extreme undercut! Erika was quiet and calming and gives a KILLER scalp massage. She really took her time to talk through what I wanted vs what was possible. My hair feels so healthy and light. And she got me together with the right…

Paid $40–60HaircutHairstylingBlowdry
Max9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Amazing place great stylists and I have never been so satisfied with a hair cut

Paid $20–40BlowoutsHaircutHairstyling
Shelley6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The girls are so welcoming! I was a walk in and they treated me like they knew me forever!!

Paid $200+HaircutHairstylingCurly hair

Show more hairstyling reviews (175 more) →

Price

$580% vs typical hair salons

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 0%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Haircut322$27–$53
Hairstyling215$27–$66
Hair coloring90$101–$214
Blowouts78$41–$109
Blowdry59—
Curly hair56$30–$58
Hair highlighting43$123–$214
Bang trim25—

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