Analyzing 6,558,0166.6M ReviewsFor 18,17918.2K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%77+42Reliability 24%56+13.6Value 14%100+14.1Replies to reviews 7%57+4Experts Score= 74Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.74SCORE

Alvarez Automotive

El Paso, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #192Position by Experts Score among all companies we track in this category. of 218 auto repair shops · 4.7★ from 120 Google reviews

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Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Alvarez Automotive is better than 77% of auto repair shops.B
77
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Alvarez Automotive is better than 56% of auto repair shops.C
56
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Alvarez Automotive is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Alvarez Automotive is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Alvarez Automotive is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Alvarez Automotive is better than 57% of auto repair shops.C
57

Reviews for your job

Customers hired Alvarez Automotive for 8 kinds of job.

Alvarez Automotive for air conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Air conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#41 / 107
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Air conditioning”

gilberto3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Very proffessional will help you out with any problem, and good prices.

Great priceAir & cabin filter replacementSteering & suspension repairAuto engine diagnostic
Rebecca7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

A big shout out to Alvarez Automotive for the excellent work they do. He and his staff have worked on our cars and truck for almost 10 years; providing professional and reliable work, completed in a very timely manner and with a guarantee. Have recommended to family and friends and they have been pleased with their work. Confidently recommend them to you!

Reasonable priceTransmissionAuto engine diagnosticBrakes
rafael3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Es el mejor taller mecanico que e conocido en la cd del El Paso Tx. Exelente servicio y cumplidores.

Great priceAuto engine diagnosticAir conditioningOil change
Sandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Muy buen servicio, mi carro quedo muy bien no es caro como otros lugares y me lo tuvieron en tiempo.

Great priceBrakesAir conditioning
Elsa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Muy buen mecanico. Lo recomiendo reparo mi motor de mi carro corvette ase 6 años y tododavia funsiona como nuevo tanbien reparo mi cougar del cargurador canbio de enpaques me quedo como nuevo gracias señor Alvarez

Great priceTransmissionAir & cabin filter replacementTires
Carlos3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Alberto has worked on all of our family cars for a long time. There's no other person I would trust with my car, besides my dad, than Alberto. And my dad trusts him and goes to him for everything. Thank you Alberto!!!!!

BatteryAir conditioningOil change
mario1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

excelente servicio, y sobre todo muy profesional, Juan es un mecánico honesto y sobre todo , cumple en tiempo con los trabajos, y los preciod son super accesibles

BrakesAir conditioning
Edgare2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Es un taller mecanico muy confiable, y aunque no se especializa en autos de marca Alemana como por ejemplo BMW , MERCEDES BENZ los reparan y el costo comparado con las agencias especializadas es menor $ . Aparte tienen otra ventaja cuentan con lo mas nuevo en diagnosticos que detectan los codigos por medio de…

BatteryBrakesAir conditioning
JAVIER4 months ago★★★★★

Rating only, no written review.

Reasonable priceAir & cabin filter replacementAuto engine diagnosticAir conditioning

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 74%Reasonable 26%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Auto engine diagnostic16—
Air conditioning9—
Oil change8—
Air & cabin filter replacement7—
Battery7—
Transmission7—
Brakes7—
Steering & suspension repair5—

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