PLUMBERS · TAMPA, FL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%38+5.7Craft & service 20%22+4.4Value 10%16+1.6Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%24+1.2Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%38+5.7Craft & service 20%22+4.4Value 10%16+1.6Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%24+1.2Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCOREAlvarez Plumbing & Air Conditioning
Better than 22% of plumbers · #70 of 90
4.8★2,741 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
69%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Alvarez Plumbing & Air Conditioning for cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 7
All 4 Google reviews tagged “Cleaning”
DianeLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★
They were so prompt on a Sunday and completed the service with quality and excellence. The customer service was amazing and I will make them my choice of future plumbing needs. Our plumber Edgar Jimenez was amazing
CleaningToilet repairSewer repair
Michael1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Really love Alvarez, used them multiple times and always helped me out. There was a nice young man Jamar who when the work was completed spent time to clean up my bathroom and I really appreciated that. Would recommend Alvarez to everyone.
Cleaning+ Quality+ Professionalism
Remy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
CleaningDrain cleaning+ Professionalism
BobEdited 4 years ago★★★★★
Rating only, no written review.
Cleaning+ Responsiveness
vs category
Blue = Alvarez, grey = plumbers average
Rating over time
Price
$593+24% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 23%Reasonable 61%Overpriced 6%Not sure 10%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%38+5.7Craft & service 20%22+4.4Value 10%16+1.6Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%24+1.2Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
38
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
22
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
16
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
93
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
24
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+335 / −8
Professionalism
+416 / −11
Responsiveness
+358 / −2
Punctuality
+325 / −2
Value
+237 / −6
