PLUMBERS · TAMPA, FL
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%38+5.7Craft & service 20%22+4.4Value 10%16+1.6Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%24+1.2Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%38+5.7Craft & service 20%22+4.4Value 10%16+1.6Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%24+1.2Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.37SCOREAlvarez Plumbing & Air Conditioning
Better than 22% of plumbers · #70 of 90
4.8★2,741 Google reviewsGoogle star rating as shown on Google Maps.
4.90★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yrs (avg 2.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
69%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
Alvarez Plumbing & Air Conditioning for heating system repair
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
All 1 Google reviews tagged “Heating system repair”
OlaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
My experience with Alvarez Plumbing & Air Conditioning was great; Sean and Scott took care of our AC issues. They are very professional and their skill sets are exceptional. I will be recommending Alvarez to anyone looking to have Plumbing or Air Conditioning work done. Thank you guys
Heating system maintenanceHeating system repairRepair HVAC+ Punctuality+ Quality+ Professionalism
vs category
Blue = Alvarez, grey = plumbers average
Rating over time
Price
$593+24% vs typical plumbers
Bar = middle half of what customers paid · gold mark = category median.
Great price 23%Reasonable 61%Overpriced 6%Not sure 10%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%28+9.8Reliability 15%38+5.7Craft & service 20%22+4.4Value 10%16+1.6Momentum 8%93+7.4Track record 7%93+6.5Accountability 5%24+1.2Experts Score= 37Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
28
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
38
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
22
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
16
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
93
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
93
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
24
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+335 / −8
Professionalism
+416 / −11
Responsiveness
+358 / −2
Punctuality
+325 / −2
Value
+237 / −6
