iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%86+22.4Value 15%100+15.2Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#81 of 108 home inspectorsiPosition by Experts Score among all companies we track in this category. · better than 25%
5.0★★★★★140 Google reviews · 24 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.7%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Always Faithful Home Inspection five stars based on 140 reviews, with the owner responding to 77 percent of them. Customers frequently cite punctuality, detailed communication, and clear reporting as key strengths, noting that inspectors often identify issues like mold or plumbing problems to aid in purchase negotiations. Services include standard home inspections, mold assessments, termite checks, and sewer scopes. One recurring criticism involves a failed identification of plumbing materials, which one reviewer claimed resulted in a lost property sale due to incorrect recommendations.
Google rating: 5.0 out of 5 from 140 reviews (99% five-star).
Reviews on this page: 140 Google reviews (128 with written comments).
Owner responses: the business replied to 77% of reviews.
Most recent review: August 15, 2026.
Service: Home Inspector serving Marana, Arizona.
Data from Google, last updated October 29, 2026.
Score profile vs other home inspectors
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
This companyHome Inspectors median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Always Faithful Home Inspection: 95/100 on this factor. Category median: 98.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Always Faithful Home Inspection: 86/100 on this factor. Category median: 97.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Always Faithful Home Inspection: 100/100 on this factor. Category median: 100.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Always Faithful Home Inspection: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Always Faithful Home Inspection: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 90.–
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Bar = this company · dark tick = category median.
Star ratings
140 Google reviews we collected
5.0of 5
5 stars13899%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 128 written reviews
99%praise
Praise28799%
Complaints41%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price545%
Reasonable655%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results7726%
Staff & attitude6021%
Would recommend5619%
Speed & response4114%
Communication2810%
Honesty & trust228%
Price & value72%
What customers talk about
We read 128 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Celia from always faithful home inspection did a great job!”
“He was professional, and answered all of our questions with patience.”
“I highly recommend Aaron to anyone looking for a trustworthy and knowledgeable home inspector.”
“If you are in need of a quality inspection do yourself a favor and book Celia, can't recommend her enough!”
“He was prompt, professional, honest, and did a great job!”
“Since I'm buying the house, it was very important for me to understand its condition, and he took the time to explain everything clearly.”
“We trust Celia so much that we would not hesitate to refer her to any of our family and or friends!”
“She was responsive, easy to work with, and very reasonable in her pricing.”
People customers mention
Celia34 reviews
Webb7 reviews
Inspections7 reviews
Nick7 reviews
Realtor5 reviews
Aaron4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Always Faithful Home Inspection for 6 kinds of job. Pick one to see what they paid and said.
CCastillo2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Celia from always faithful home inspection did a great job! She saved us tons of money by finding mold and other issues with the home we now live in - allowing us to negotiate house price with the largest of the issues remedied!
Great priceSewer line scopeMulti-unit inspectionsIndoor allergen sampling
CCris2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Aaron did an excellent job with my home inspection. Since I'm buying the house, it was very important for me to understand its condition, and he took the time to explain everything clearly. He was professional, and answered all of our questions with patience. He also gave me great advice and pointed out things I…
Reasonable priceSewer line scope
SSarah6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
I had a last-second appointment I was able to book with their Inspector, Samuel Brunson. This is for a newly built home. He was prompt, professional, honest, and did a great job! They send you several different ways to view your results through your email. I had no issues whatsoever! The whole team I’ve interacted…
Reasonable priceSewer line scopeNew construction inspections
JJayLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
We trust Celia so much that we would not hesitate to refer her to any of our family and or friends! Celia is detailed, respectful, knowledgeable and above all a true professional in her field. And she’s shares all aspects of her work to ensure you understand what she has done and what you’ll need to do! Plus she is…
DDanny11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
The inspection was very thorough and uncovered several items I would not have seen. The inspector showed up on time and was very professional. I highly recommend them.
Reasonable price11th month warranty inspections
AAnnastasiaLocal Guide · 17 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Celia did such an amazing job and was incredibly thorough. There was nothing we feel she did not look at and was incredibly insightful during the inspections for any questions we had. During the inspection the portal updated periodically keeping us in the loop with all of her notes with a plentiful amount of photos…
Great priceSewer line scopeMulti-unit inspectionsMold sampling
Celia from always faithful home inspection did a great job! She saved us tons of money by finding mold and other issues with the home we now live in - allowing us to negotiate house price with the largest of the issues remedied!
Aaron did an excellent job with my home inspection. Since I'm buying the house, it was very important for me to understand its condition, and he took the time to explain everything clearly. He was professional, and answered all of our questions with patience. He also gave me great advice and pointed out things I should keep an eye on. His knowledge and attention to detail gave me confidence in moving forward with my purchase. I highly recommend Aaron to anyone looking for a trustworthy and knowledgeable home inspector.
Price assessment: Reasonable price
Services: Sewer line scope
Response from the owner · 2 months ago
Thank you, Cris, for your review. It was great working with you!
S
Sarah Pippin6 reviewsiTotal number of Google reviews Sarah has written across all businesses on Google Maps, not just this one.
I had a last-second appointment I was able to book with their Inspector, Samuel Brunson. This is for a newly built home. He was prompt, professional, honest, and did a great job! They send you several different ways to view your results through your email. I had no issues whatsoever! The whole team I’ve interacted with have been amazing people and very pleasant to work with!!!
Price assessment: Reasonable price
Services: Sewer line scope, New construction inspections
Response from the owner · 3 months ago
Thank you for your trust, Sarah! It has been a pleasure working with you. Congratulations on your new home!
J
Jay GonzalezLocal Guide · 15 reviewsiTotal number of Google reviews Jay has written across all businesses on Google Maps, not just this one.
We trust Celia so much that we would not hesitate to refer her to any of our family and or friends! Celia is detailed, respectful, knowledgeable and above all a true professional in her field. And she’s shares all aspects of her work to ensure you understand what she has done and what you’ll need to do! Plus she is the main lady in the business. Amazing business owner with great work ethic!
Response from the owner · a year ago
Thank you, Jay! It's a pleasure to work with you!
D
Danny Arbuckle11 reviewsiTotal number of Google reviews Danny has written across all businesses on Google Maps, not just this one.
The inspection was very thorough and uncovered several items I would not have seen. The inspector showed up on time and was very professional. I highly recommend them.
Price assessment: Reasonable price
Services: 11th month warranty inspections
Response from the owner · 5 months ago
Thank you for your kind words! We are happy to have been able to help you, even with those things you had not seen. It was an honor to do your warranty inspection.
S
Shawn KobernaLocal Guide · 1 reviewiTotal number of Google reviews Shawn has written across all businesses on Google Maps, not just this one.
Celia provided an outstanding inspection! Her professionalism, thoroughness, and diligence throughout the inspection process was top tier. She took the time to explain to me the answers and details to all the questions I had along the way during the inspection. This was very important to me as a future home owner because the better I understand the systems and components in the existing home, and the state they are in, the better I am able to be about monitoring them for potential damage and future maintenance intervals. The report was easy to read (both digital web-based and PDF format), and the website interface was user friendly. The recommendations and safety concerns were easy to navigate and clear to understand.
Celia with Always Faithful Home Inspection is the first home inspector I have worked with, and she did an outstanding job! The transparency and meticulous work really impressed me. Please keep up the knowledge transfer when clients ask those detailed questions! Thank you again for the inspection and service you provided.
Services: Sewer line scope, Manufactured home inspections, Service not listed
Response from the owner · 5 months ago
Thank you, Shawn! It was a lot of fun and a pleasure to do your manufactured home inspection and help you understand more of your home systems. I'm glad the report was easy to understand, that's so important, especially as a first time buyer! You got a great home.
A
Annastasia JonesLocal Guide · 17 reviewsiTotal number of Google reviews Annastasia has written across all businesses on Google Maps, not just this one.
Celia did such an amazing job and was incredibly thorough. There was nothing we feel she did not look at and was incredibly insightful during the inspections for any questions we had. During the inspection the portal updated periodically keeping us in the loop with all of her notes with a plentiful amount of photos and media. Following the inspection the report was incredibly easy to access and see the different types of issues that were notated. I would highly recommend, and already have, using this company and Celia's services. Worth every penny.
Price assessment: Great price
Services: Sewer line scope, Multi-unit inspections, Mold sampling
Response from the owner · 6 months ago
Thank you, Annastasia! It was a pleasure to inspect your home and giving you all the info you needed to make the best decision. You seem to have a great understanding of many components as well. It was a joy to chat with you about all of it.
M
Michael1 reviewiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Thank you for this home inspection report. This is the 8th home I have purchased over the last 45 years and this is the most detailed report I have ever received. Excellent report, excellent information and excellent suggestions for repairs and professional recommendations. The inspection was on a home for my purchase
Price assessment: Reasonable price
Services: Sprinkler system inspection
Response from the owner · 8 months ago
Thank you, Judy, for giving us the opportunity to serve you. It was an honor to do your home and termite inspections!
M
Mischelle DancilLocal Guide · 39 reviewsiTotal number of Google reviews Mischelle has written across all businesses on Google Maps, not just this one.
Words cannot explain how amazing my home inspector Celia Webb of Always Faithful Home Inspection, LLC is! She is phenomenal at her job. If you ever need a home inspector I highly recommend her, she is THE BEST!
Thank you, Mischelle for your trust in me and my services. I am glad we were able to give you the answers you need it to make the best decision on such an important purchase!
