Experts Reviews · Company report
Amanda’s Maid Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Amanda’s Maid Cleaning Services

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 1,023 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amanda’s Maid Cleaning Services is better than 94% of apartment cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amanda’s Maid Cleaning Services is better than 91% of apartment cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amanda’s Maid Cleaning Services is better than 98% of apartment cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amanda’s Maid Cleaning Services is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amanda’s Maid Cleaning Services is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amanda’s Maid Cleaning Services is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Amanda’s Maid Cleaning Services for 6 kinds of job.

Amanda’s Maid Cleaning Services for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 74 Google reviews tagged “General housekeeping” · showing 20

DavidLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Got a new house but needed the floors and windows and counters cleaned. The house was empty. Opened the doors for 2 cleaners at 2pm they left at 4pm. I came back at 5pm to see that they didn't do anything.... 330$. They took pictures claiming they cleaned is what the customer service rep was telling me and they…

Paid $300–350OverpricedGeneral housekeeping
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love using this cleaning company! They’re punctual, professional and do a very thorough cleaning job.

Standard cleaningGeneral housekeeping
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amanda's maids reliably show up on time and ready to work. They do an excellent job and extremely friendly and do their job without a fuss.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The girls are the best house cleaners !

Paid $100–150Reasonable priceGeneral housekeeping
ChristinaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve been using Amanda’s Maid for last couple of months and they have been amazing! The price is affordable for our space and they do a great job at cleaning our home once a month. I always look forward to receiving a cleaning, it’s like having your home reset. They are kind, polite, and receptive to feedback. I would highly recommend them.

Paid $150–200Reasonable priceGeneral housekeeping
Angi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are so happy we found you! Your team did an amazing job cleaning our home and paid attention to all the little details. They were friendly, thorough, and left our house looking and smelling wonderful. Thank you!!

Paid $300–350Reasonable priceGeneral housekeeping
curryLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

have been getting biweekly cleans with them for a while now. great service, really appreciate all they do.

Standard cleaningGeneral housekeeping
BriannaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

So disappointed I am even writing this review. As a busy mom I was looking for a cleaning company that could take cleaning off my to do list and when I saw Amanda’s Maid glowing reviews I was so excited to book. Booking was easy via email, crew was punctual, booking rep provides a checklist of all the things…

Paid $200–250Reasonable priceGeneral housekeeping
Dana14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Damary did an amazing job on my townhome! Huge attention to detail and I am pretty particular. Super satisfied!

General housekeeping+ Quality+ Professionalism
KortneeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great services provided. Always happy with the the cleaning and staff is very friendly.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
HeatherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

First time using Amanda’s Maid Cleaning Services but it definitely won’t be the last. I highly recommend you reach out to them ASAP! The two kind women who were here today were on-time, efficient and left my home in impeccable condition. I have a dog and a five year old…let’s just say the house needed some TLC. They…

Paid $150–200Great priceStandard cleaningGeneral housekeeping
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They always do an amazing and quick job. The ladies are always polite and clean so throughly

Customer photo from The's reviewCustomer photo from The's review
Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amanda’s Maid has been my preferred cleaning service for many years in Charlotte now. They are very communicative and flexible, and they also always strive to meet your preferences and needs for your home.

Paid $150–200Reasonable priceGeneral housekeeping
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t recommend Amanda’s Maid enough! They have been absolutely incredible to work with. We rely on them for our biweekly cleanings, and they are always reliable, thorough, and consistently do an outstanding job. What really sets them apart, though, is their flexibility and customer service. Whether it’s getting…

Paid $150–200Reasonable priceGeneral housekeeping
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have been using Amanda's Maid's services for years and are very happy with their work! They are quick and responsive for any scheduling questions, and they do a great job cleaning. They always arrive within their scheduled window and do an excellent job. Highly recommend.

General housekeeping
Rachel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The staff at Amanda’s Maid are so thorough, professional and kind - we’re so lucky to have found them!

Great priceStandard cleaningGeneral housekeepingDeep clean
Nilsen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Amanda’s maids for years and they have been absolutely amazing! Our favorite day of the week is when they have come through the home and left it smelling fresh and everything so clean! They do such a great job, pay extra attention to detail, and are quick and efficient.

Paid $150–200Great priceStandard cleaningGeneral housekeepingDeep clean
Raney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I would highly recommend Amanda’s Maid Service to anyone in the Charlotte area! They do an amazing job and always go above and beyond to make sure my home is spotless. In addition to great work, the team is incredibly kind and easy to work with.

Standard cleaningGeneral housekeepingDeep clean
June5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amanda’s cleaning folks are always respectful and accommodating with schedule changes. Cleaning, top notch! Would highly recommend!

Paid $100–150Reasonable priceGeneral housekeeping
Ruben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First time using a cleaning service and it was well worth it. From the moment I initiated the request for information, the qoute details, and the speedy response to set a date. It was seamless and made the process easy to set up. The ladies who were sent to clean my home did an amazing job. They showed up right on…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping

Show more general housekeeping reviews (54 more) →

Price

$2470% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 64%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning227$158–$253
Deep clean168$271–$459
General housekeeping73$146–$247
Moving-related cleaning51$288–$477
Office & workplace cleaning8$126–$214
Interior & exterior window cleaning3$153–$360

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