Experts Reviews · Company report
Amanda’s Maid Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Amanda’s Maid Cleaning Services

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 1,023 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amanda’s Maid Cleaning Services is better than 94% of apartment cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amanda’s Maid Cleaning Services is better than 91% of apartment cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amanda’s Maid Cleaning Services is better than 98% of apartment cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amanda’s Maid Cleaning Services is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amanda’s Maid Cleaning Services is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amanda’s Maid Cleaning Services is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Amanda’s Maid Cleaning Services for 6 kinds of job.

Amanda’s Maid Cleaning Services for general housekeeping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.74
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$146–$247
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “General housekeeping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 44
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.97%

All 74 Google reviews tagged “General housekeeping” · showing 40

DavidLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Got a new house but needed the floors and windows and counters cleaned. The house was empty. Opened the doors for 2 cleaners at 2pm they left at 4pm. I came back at 5pm to see that they didn't do anything.... 330$. They took pictures claiming they cleaned is what the customer service rep was telling me and they…

Paid $300–350OverpricedGeneral housekeeping
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love using this cleaning company! They’re punctual, professional and do a very thorough cleaning job.

Standard cleaningGeneral housekeeping
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amanda's maids reliably show up on time and ready to work. They do an excellent job and extremely friendly and do their job without a fuss.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Jenny7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The girls are the best house cleaners !

Paid $100–150Reasonable priceGeneral housekeeping
ChristinaLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We’ve been using Amanda’s Maid for last couple of months and they have been amazing! The price is affordable for our space and they do a great job at cleaning our home once a month. I always look forward to receiving a cleaning, it’s like having your home reset. They are kind, polite, and receptive to feedback. I would highly recommend them.

Paid $150–200Reasonable priceGeneral housekeeping
Angi11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We are so happy we found you! Your team did an amazing job cleaning our home and paid attention to all the little details. They were friendly, thorough, and left our house looking and smelling wonderful. Thank you!!

Paid $300–350Reasonable priceGeneral housekeeping
curryLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

have been getting biweekly cleans with them for a while now. great service, really appreciate all they do.

Standard cleaningGeneral housekeeping
BriannaLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★

So disappointed I am even writing this review. As a busy mom I was looking for a cleaning company that could take cleaning off my to do list and when I saw Amanda’s Maid glowing reviews I was so excited to book. Booking was easy via email, crew was punctual, booking rep provides a checklist of all the things…

Paid $200–250Reasonable priceGeneral housekeeping
Dana14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Damary did an amazing job on my townhome! Huge attention to detail and I am pretty particular. Super satisfied!

General housekeeping+ Quality+ Professionalism
KortneeLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great services provided. Always happy with the the cleaning and staff is very friendly.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
HeatherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

First time using Amanda’s Maid Cleaning Services but it definitely won’t be the last. I highly recommend you reach out to them ASAP! The two kind women who were here today were on-time, efficient and left my home in impeccable condition. I have a dog and a five year old…let’s just say the house needed some TLC. They…

Paid $150–200Great priceStandard cleaningGeneral housekeeping
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They always do an amazing and quick job. The ladies are always polite and clean so throughly

Customer photo from The's reviewCustomer photo from The's review
Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amanda’s Maid has been my preferred cleaning service for many years in Charlotte now. They are very communicative and flexible, and they also always strive to meet your preferences and needs for your home.

Paid $150–200Reasonable priceGeneral housekeeping
Joseph7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I can’t recommend Amanda’s Maid enough! They have been absolutely incredible to work with. We rely on them for our biweekly cleanings, and they are always reliable, thorough, and consistently do an outstanding job. What really sets them apart, though, is their flexibility and customer service. Whether it’s getting…

Paid $150–200Reasonable priceGeneral housekeeping
Lindsey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

We have been using Amanda's Maid's services for years and are very happy with their work! They are quick and responsive for any scheduling questions, and they do a great job cleaning. They always arrive within their scheduled window and do an excellent job. Highly recommend.

General housekeeping
Rachel11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The staff at Amanda’s Maid are so thorough, professional and kind - we’re so lucky to have found them!

Great priceStandard cleaningGeneral housekeepingDeep clean
Nilsen1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We have used Amanda’s maids for years and they have been absolutely amazing! Our favorite day of the week is when they have come through the home and left it smelling fresh and everything so clean! They do such a great job, pay extra attention to detail, and are quick and efficient.

Paid $150–200Great priceStandard cleaningGeneral housekeepingDeep clean
Raney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I would highly recommend Amanda’s Maid Service to anyone in the Charlotte area! They do an amazing job and always go above and beyond to make sure my home is spotless. In addition to great work, the team is incredibly kind and easy to work with.

Standard cleaningGeneral housekeepingDeep clean
June5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amanda’s cleaning folks are always respectful and accommodating with schedule changes. Cleaning, top notch! Would highly recommend!

Paid $100–150Reasonable priceGeneral housekeeping
Ruben4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

First time using a cleaning service and it was well worth it. From the moment I initiated the request for information, the qoute details, and the speedy response to set a date. It was seamless and made the process easy to set up. The ladies who were sent to clean my home did an amazing job. They showed up right on…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
SarahLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Excellent communication and cleaning services! Highly recommend!

Paid $100–150Great priceInterior & exterior window cleaning
Terri7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Amanda’s Maid has been cleaning my elderly parents home for six months now, and I cannot stop praising them! The office staff is helpful and friendly, their reminder system is fantastic, and the folks who come clean are thorough and very, very kind. I am incredibly grateful for their labors in keeping my parents…

Paid $200–250Reasonable priceGeneral housekeepingDeep clean
MichaelLocal Guide · 194 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

We've been using Amanda's Maids for a few years now. Great service.

Paid $150–200Reasonable priceGeneral housekeeping
Lisa10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Wow!! Dania and Iris gave my home the glow up it so desperately needed today!!! My home positively sparkles!! ✨ Thank you for a job well done!!

Paid $150–200Reasonable priceGeneral housekeeping
Cindy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I was amazed with what detail my home was cleaned! The person cleaning was pleasant to have in my home and kept busy cleaning which allowed me to work in my office uninterrupted. This was my first time getting my home cleaned, and I will hire this company the next time I need a cleaning. I highly recommend them!

Paid $150–200Great priceStandard cleaningGeneral housekeeping
DLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Update after over 6 months: I truly cannot say how grateful I am for Amanda's Maid. They are so accommodating of my baby's nap schedule, are kind to our pets, and generally are just amazing people. From the admin staff to the cleaning team, they're all just genuinely lovely people. Thank you guys for helping us keep our house tidy for our little one!

Great priceGeneral housekeepingDeep clean
Bill2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

The team did once again a really nice job! We will be using Amanda’s Maid services again in two weeks!

Paid $150–200Reasonable priceGeneral housekeeping
CarolinasLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Amanda and her cleaning crew are absolutely amazing! From start to finish, their attention to detail, professionalism, and care truly stand out. Every space is left spotless, fresh, and beautifully organized, they go above and beyond every time. What I appreciate most is how reliable and consistent they are. You…

Reasonable priceMoving-related cleaningGeneral housekeepingDeep clean
BrentLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Efficient and trustworthy. Our home looks great.

Paid $250–300Reasonable priceGeneral housekeeping
WCS8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Wonderful service! The team came at the exact scheduled time, were extremely kind and professional. They did an awesome job. Communication with their company is 5 star all the way. Thank you so much!

General housekeeping
Amelia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Amanda’s cleaning service blew me away! Karina and Wendy did a fantastic job and left no corner of the house untouched. Their attention to detail was amazing — the home is spotless and it wasn’t even a “deep cleaning.” Such a blessing! Highly recommend!

Reasonable priceStandard cleaningGeneral housekeeping
ArielLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have been with Amanda’s for at least one year now and I must say, I do not plan on going elsewhere. I trust them doing the job we can no longer do in our own home due to our hectic schedules. David’s customer service and communication is stellar. They appreciate feedback which makes the customer-business…

Paid $200–250Reasonable priceStandard cleaningGeneral housekeepingDeep clean
AmberstarLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I would recommend this cleaning company 10x , I received a deep cleaning my house feels amazing , smells good and I can say I’ll be back again.

Paid $300–350Great priceGeneral housekeepingDeep clean
Matthew10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Our ladies, Irania and Yanira were STELLAR!! When I tell you this company exceeded every expectation that I had I mean it! We just did a regular cleaning not even a deep cleaning and they did the inside of windowsills and baseboards and the house is spotless! I literally could not find one thing wrong. I will…

Paid $250–300Great priceStandard cleaningGeneral housekeeping
Chris13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

⭐⭐⭐⭐⭐ We had such an incredible experience with Amanda’s Maid Cleaning Services! From start to finish, the team was professional, detail-oriented, and so pleasant to work with. Ms. Karina and Ms. Wendy were absolutely outstanding — they went above and beyond to make sure every corner of our home was spotless. Their…

Paid $250–300Great priceStandard cleaningGeneral housekeeping
mary10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I am so happy that we went with Amanda's Maid Cleaning Services to clean our apartment. The process of booking with Diego was a seamless experience - everything was well communicated throughout the process. Elizabeth and Ilsy were amazing. They arrived on time and did an incredible job! The place was spotless. We…

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Tyrel10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I booked Amanda’s Maid Cleaning the same day for a much needed touch up on my house, and Diego was on top of it. He knew exactly what I needed and my two maids (Marelyn and Ruth) were beyond AWESOME! They got into my house super easy, cleaned everything I requested and MORE. I will for sure be a reoccurring customer!

Great priceOffice & workplace cleaningStandard cleaningGeneral housekeeping
Alicia9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Amanda’s maid is an amazing residential cleaning service! I’m a new customer and I’m very satisfied with the speed and thoroughness of each cleaning. I’m a busy mom with 3 kids and it feels so good to walk into my home to the smell of lemon and a home that’s put together! David has been very helpful in helping me…

Great priceGeneral housekeeping
CourtneyLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great service! Very professional! I will use again !

Paid $200–250Reasonable priceStandard cleaningGeneral housekeeping
Marcia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Katty & Dunia did a super job. Quite efficient. I recommend these ladies and Amanda’s Cleaning 🧽

General housekeeping+ Punctuality+ Quality+ Professionalism

Show more general housekeeping reviews (34 more) →

Price

$2470% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 64%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning227$158–$253
Deep clean168$271–$459
General housekeeping73$146–$247
Moving-related cleaning51$288–$477
Office & workplace cleaning8$126–$214
Interior & exterior window cleaning3$153–$360

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