Experts Reviews · Company report
Amanda’s Maid Cleaning Services logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty98−0.2Experts Score= 94Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.94SCORE

Amanda’s Maid Cleaning Services

Charlotte, NC · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #38Position by Experts Score among all companies we track in this category. of 94 apartment cleaning services · 4.9★ from 1,023 Google reviews

Report card

Percentile vs other apartment cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amanda’s Maid Cleaning Services is better than 94% of apartment cleaning services.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amanda’s Maid Cleaning Services is better than 91% of apartment cleaning services.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amanda’s Maid Cleaning Services is better than 98% of apartment cleaning services.A
98
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amanda’s Maid Cleaning Services is better than 100% of apartment cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amanda’s Maid Cleaning Services is better than 100% of apartment cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amanda’s Maid Cleaning Services is better than 100% of apartment cleaning services.A
100

Reviews for your job

Customers hired Amanda’s Maid Cleaning Services for 6 kinds of job.

Amanda’s Maid Cleaning Services for standard cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.228
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.98
Usually paidThe price range customers picked most often for this job.$150–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$158–$253
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 95/100.How Job match is calculatedBuilt only from reviews Google tagged “Standard cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 61
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 228 Google reviews tagged “Standard cleaning” · showing 20

Briana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★

The team is professional, responsive, and my house looks amazing!! Definitely recommend

Great priceStandard cleaningDeep clean
Kelyn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

I cannot recommend Amanda’s Maid enough! From booking to the actual cleaning, the entire experience was seamless and professional. The team was incredibly thorough, attentive to detail, and exceeded our expectations. Our home looks and smells amazing, and my husband and I couldn’t be happier with the results. Truly…

Paid $200–250Great priceStandard cleaning
KatrinaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Amazing service and attention to detail!!! I will definitely recommend their services and use them again for my future needs!

Paid $200–250Reasonable priceStandard cleaning
Beth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I am very pleased with the service I received from Amanda's Maid. The ladies were professional, friendly, and efficient. I would definitely use them again.

Paid $150–200Reasonable priceStandard cleaning
Miles3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I was very happy with the service! It’s a great value and a big help. Thank you!

Paid $150–200Reasonable priceStandard cleaning
Liz7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I used them for the 1st time today and they did an amazing job!! Very thorough and my house looks and feels so clean. Will definitely use them again and recommend them to others!!

Paid $200–250Reasonable priceStandard cleaning
Kathleen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Amanda’s Maid has been cleaning my home on a weekly basis since 2019. They consistently do an excellent job and make my life so much easier. So thankful for them and their work.

Customer photo from Kathleen's reviewCustomer photo from Kathleen's review
Paid $150–200Great priceStandard cleaning+ Responsiveness+ Punctuality+ Quality
Jacklynn5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The cleaning staff,…were very professional And diligent about the work ahead of them,… Listen to my requests,…and did a very good job in a timely manner,…I have scheduled them to return every 4 weeks 👍

Paid $150–200Reasonable priceStandard cleaning
Pamela5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Love using this cleaning company! They’re punctual, professional and do a very thorough cleaning job.

Standard cleaningGeneral housekeeping
Joe6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called the day before for a deep cleaning for my house that was being listed the next day...they came at 8 30am and knocked it out beautifully...will use Amanda's Cleaning Service again for sure! Thank y'all so much Joe

Paid $500+Great priceStandard cleaning
Paula3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amanda's maids reliably show up on time and ready to work. They do an excellent job and extremely friendly and do their job without a fuss.

Paid $150–200Reasonable priceStandard cleaningGeneral housekeeping
Ed4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have them clean my home once per month and they always do an outstanding job.

Reasonable priceStandard cleaning
Doreen10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The ladies Rosie & Sonya did an excellent & thorough job on my dad’s place in Sun City! Had the place spotless in 1& 1/2 hours! Wiped down blinds & windowsills, bathrooms, floors- great job ladies!

Paid $150–200Great priceStandard cleaning
Becky4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The staff was super quick, efficient and detail oriented. Super happy with everything and definitely would hire them again. I’m obsessed with how clean my house is!

Paid $200–250Reasonable priceStandard cleaning
Liza4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amanda’s Maid is absolutely wonderful! They consistently do an amazing job, and there is nothing better than coming home after they’ve been there. It honestly feels like cleaning fairies came through while we were gone! Everything is spotless, fresh, and beautifully put back together. They’re reliable, thorough,…

Reasonable priceStandard cleaningDeep clean
Stephanie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Called them in a pinch- worked with Diego for fair and reasonable pricing with detailed listing of cleaning and they did an outstanding job! Will definitely continue to use them as I left my cleaners of 16 years! Thank you!

Paid $250–300Reasonable priceStandard cleaning
curryLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

have been getting biweekly cleans with them for a while now. great service, really appreciate all they do.

Standard cleaningGeneral housekeeping
Alicia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We just got our house cleaned. They were kind, efficient, and thorough. They left our house looking and smelling amazing! Also, the process from start to finish was smooth and the payment process was simple. Would highly recommend!

Paid $250–300Reasonable priceStandard cleaning
Andre1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Amanda’s Maid Cleaning Services did an amazing job cleaning my high rise apartment! It had accumulated quite a bit of dust, and they left every room spotless. They were professional, thorough, and paid attention to the little details that made a big difference. The pricing was fair, and the quality of work exceeded…

Paid $200–250Great priceStandard cleaning
Maycol5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

The girls did a good job. Thank you

Paid $300–350Reasonable priceStandard cleaning

Show more standard cleaning reviews (208 more) →

Price

$2470% vs typical apartment cleaning services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 32%Reasonable 64%Overpriced 1%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Standard cleaning227$158–$253
Deep clean168$271–$459
General housekeeping73$146–$247
Moving-related cleaning51$288–$477
Office & workplace cleaning8$126–$214
Interior & exterior window cleaning3$153–$360

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