Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Amenities Day Spa & Salon Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%87+12.3Replies to reviews 7%18+1.3Craft & service penalty90−1Momentum penalty89−1.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Amenities Day Spa & Salon Fresno

Fresno, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 624 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amenities Day Spa & Salon Fresno is better than 84% of beauty salons.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 78% of beauty salons.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amenities Day Spa & Salon Fresno is better than 90% of beauty salons.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 87% of beauty salons.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amenities Day Spa & Salon Fresno is better than 89% of beauty salons.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 18% of beauty salons.F
18

Reviews for your job

Customers hired Amenities Day Spa & Salon Fresno for 8 kinds of job.

Amenities Day Spa & Salon Fresno for hair highlighting

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$125–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Hair highlighting”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 30
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.80%

All 22 Google reviews tagged “Hair highlighting” · showing 20

Jesvinder1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jason was amazing . He knew exactly what I needed . I was so happy with the results. He was excellent.

Reasonable priceHair highlightingHair coloringService not listed
Edith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very friendly staff always relaxing and enjoyable experience

Not sureHaircutHair highlighting
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mariah takes great care in making your hair experience perfect! She is a very skilled stylist!

Reasonable priceShampoo & conditioningHaircutHair highlighting
penelope3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

Each time I have gone to Amenities my hair is a different color. I get highlights only. This time my hair is an ash blond and has a red tone to it. My stylist knew I liked the last time she highlighted my hair. Do the stylists even look back or keep records. I paid over 300 dollars including tip and I don’t…

OverpricedHairstylingBlowdryHair highlighting
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

It was a delight to be in Jocelyn’s hands today. I have difficult hair - curly, fuzzy, straight in places - and she handled it perfectly. She really listened to my needs re: color and cut, and she gently, carefully, and thoughtfully did everything we discussed in our consultation appointment. I am so happy with the…

Reasonable priceBlowoutsHair coloringHairstyling
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jocelyn is awesome! She takes care of me every time and I leave feeling great about my hair!

HaircutHair highlightingHair coloring
Carole-Anne3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Shawntee is the best!! Highly recommend!

HaircutHair highlighting
Jessica3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

By far the best salon experience I’ve ever had! Everyone is so approachable and friendly. Jocelyn is so knowledgeable, patient, and has great attention to detail. I couldn’t be happier with the results!

Hair coloringHair highlighting
Ellen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My stylist Shayra was very professional and knowledgeable. She did exactly what I wanted with my highlights and haircut. Thank you Shayra !

HaircutHair highlighting
Wicked6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It was a very nice experience ♥️

HairstylingHair highlightingOmbre hair color
Adilene2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Monica took her time to highlight my hair. I definitely recommend her 100%. I will definitely be going back!

Hair coloringHairstylingHair highlighting
JanaLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Monica does an amazing job and the staff is so friendly.

Hair highlighting
Celina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Such a wonderful salon. Amazing friendly staff! Absolutely love the way my hair turned out. Jocelyn always does a fantastic job!

Hair coloringHairstylingHair highlighting
Yazmine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Always obsessed with my hair after a visit to Monica! Such a lovely soul and it’s great to just sit back and relax and let her work her magic. I leave the salon in love with my hair EVERY time - for the past 6+ years - and always excited for our next appointment!

Hair highlighting
Elaine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Wonderful

Gel manicuresHair coloringHairstyling
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Always a pleasant experience there. Great products, great atmosphere and the stylists are the best. Been going to Amenities for > 20 years and don’t plan on changing !

HairstylingHaircutHair highlighting
Samantha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jocelyn with Amenities was AMAZING and I cannot recommend her enough! She executed my vision better than I could have ever anticipated and the entire experience was very relaxing and comfortable! Definitely the best blonde I’ve ever had and I won’t be getting my hair done anywhere else ever again as long as I live in the area.

Hair highlighting
Vanessa9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Professional and great service. Mackenzie is the best hairstylist I've ever had. I went in with an uneven out growth from a box dye and she was able to bring back my natural color and gave me great highlights. Very happy with the results and I am a very satisfied client.

HairstylingHair highlighting+ Quality+ Professionalism+ Value
Harbira week ago★★★★★

Rating only, no written review.

Reasonable priceKids' cutsPolish removalUpdos
David4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Rating only, no written review.

Hair highlighting

Show more hair highlighting reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Haircut89$30–$79
Hairstyling55$30–$76
Massage55$108–$164
Hair coloring37$123–$246
Skin treatments36$103–$246
Pedicure29$45–$79
Hair highlighting22$125–$246
Shampoo & conditioning22$58–$134

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