Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
Google reviewers rate Amenities Day Spa & Salon highly, citing skilled stylists, aestheticians, and massage therapists who provide knowledgeable, relaxing services. Customers frequently praise the welcoming front desk staff, comfortable environment, and convenient booking process. However, several low-star reviews criticize specific hair services, noting that color and cut results did not match requests or expectations, and one client found the massage intensity and seating uncomfortable for the price paid.
Data from Google, last updated November 1, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.
Bar = this company · dark tick = category median.
624 Google reviews we collected
Phrases our text analysis found in 448 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 448 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Natalie was really knowledgeable about the products and process to achieve results.”
“The room was not very nice and the seating was so uncomfortable.”
“With our regular stylist out of town, my husband went to Yeng as he always does and she did an amazing amazing job!”
“Unfortunately, this was the worst haircut experience I have personally had.”
“Thank you Brie also Allison is a dream come true with her massage definitely recommend her to everyone.”
“Based on my experience, I CANNOT RECOMMEND BOOKING WITH JOCELYN if you are looking for a precise layered haircut for an important occasion.”
“I was greeted right away by a lovely young lady who offered me a beverage and showed me around a little.”
“He listened and made suggestions for my sister Stella's hair that had been neglected due to numerous "home" coloring attempts.”
“The pedicure prices were competitive; the massage prices are a bit on the high side but worth it.”
“Too expensive for that.”
“…s for almost a year now (with a few breaks here and there), and I can honestly say I’ve never felt more confident in my skin than when I leave one of…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired Amenities Day Spa & Salon Fresno for 8 kinds of job. Pick one to see what they paid and said.
I love the service provided by your staff, and especially by the massage therapist.
The staff at Amenities are really friendly and nice, Christopher’s massages are awesome, the spa room where you wait is very relaxing and they usually offer you a drink and a warmed neck wrap while you wait. The location in Fig Garden Village is really convenient. I used to get pedicures here regularly and those…
| Job | Reviews | Category typical |
|---|---|---|
| Haircut | 89 | $30–$79 |
| Hairstyling | 55 | $30–$76 |
| Massage | 55 | $108–$164 |
| Hair coloring | 37 | $123–$246 |
| Skin treatments | 36 | $103–$246 |
| Pedicure | 29 | $45–$79 |
| Hair highlighting | 22 | $125–$246 |
| Shampoo & conditioning | 22 | $58–$134 |
4.8 ★★★★★ 624 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jason was amazing . He knew exactly what I needed . I was so happy with the results. He was excellent.
With our regular stylist out of town, my husband went to Yeng as he always does and she did an amazing amazing job!!! Thank you so much. We both go to Yeng and have never had an issue. We have been going to this salon now for 11 years straight! Won’t go anywhere else.
Thank you so much, Divya! We truly appreciate your loyalty over the past 11 years. It's fantastic to hear that your husband had such an amazing experience. We look forward to continuing to provide excellent service for you both!
Go book your facial with Natalie! She will not disappoint you, she is amazing!
Had my first cut style appointment with Jason. Discussed what I was looking for showed him a picture he gave me his thoughts and went with it. Very pleased with results and look forward to styling myself. Front desk staff very helpful and accommodating. A great experience today!
Thank you for the kind words, Leslie! We're so glad Jason listened to what you were looking for and that you're pleased with your cut and style. It's great to hear the front desk team made your visit smooth and accommodating too. Thank you for the five stars, and we look forward to seeing you again soon at Amenities.
I saw Natalie at Amenities for an amazing anti-aging facial and was really impressed with my experience. The facial was just what my skin needed and it was extremely relaxing. Natalie was really knowledgeable about the products and process to achieve results. I highly recommend Natalie and Amenities.
Thank you, Stephanie. We are so pleased to hear you enjoyed your anti-aging facial. It sounds like you had a wonderful and relaxing experience. We appreciate your kind words and recommendation.
I love the service provided by your staff, and especially by the massage therapist.
Thank you, Francisca! We're so glad you love the service from our staff, and especially your massage therapist.
Natalie is a very talented aesthetician who provides excellent facials. She is knowledgeable and assesses skin characteristics, and addresses any concerns. Her facials and good nature always relax and invigorate. My face and I love her!
Hi Patricia, thank you for this. We are so glad Natalie's careful read of your skin and her facials leave you both relaxed and invigorated. She takes real time to understand each guest's concerns, and it is wonderful to hear that comes through every visit. We will pass your kind words along to her. We look forward to welcoming you back to Amenities.
They do a good job. And the staff is very nice !
Hi Dana, thank you for the kind words. We are glad the work met your expectations and that our staff made you feel welcome from the start. Our team puts real care into both, so it means a lot to hear you noticed. We appreciate you taking the time to leave a review, and we look forward to seeing you again at Amenities.
So nice to have a good cut and style without having my curly hair straightened. Excellent cut and service with Jason, thank you!
Hi Laurie, thank you for this. We are so glad Jason gave you a cut and style that works with your curls instead of straightening them out. That is exactly the kind of care our stylists aim for. We appreciate you taking the time to share it and will pass your thanks along to Jason. We look forward to seeing you again at Amenities.
Aesthetically the spa is beautiful. I have had two facials with Natalie and with excellent results.
Hi Melineh, thank you for the kind words. We put a lot of care into how the spa feels, so it means a lot that you noticed. We are also thrilled that both of your facials with Natalie brought the results you were hoping for. We will be sure to share your note with her. We look forward to welcoming you back to Amenities.
Analyzing 7,185,9777.2M ReviewsFor 20,38520.4K Experts
