Experts Reviews · Company report
Amenities Day Spa & Salon Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%87+12.3Replies to reviews 7%18+1.3Craft & service penalty90−1Momentum penalty89−1.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Amenities Day Spa & Salon Fresno

Fresno, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 624 Google reviews

Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amenities Day Spa & Salon Fresno is better than 84% of beauty salons.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 78% of beauty salons.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amenities Day Spa & Salon Fresno is better than 90% of beauty salons.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 87% of beauty salons.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amenities Day Spa & Salon Fresno is better than 89% of beauty salons.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 18% of beauty salons.F
18

Reviews for your job

Customers hired Amenities Day Spa & Salon Fresno for 8 kinds of job.

Amenities Day Spa & Salon Fresno for haircut

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.89
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$30–$79
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Haircut”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#45 / 67
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 89 Google reviews tagged “Haircut” · showing 20

Leslie12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Had my first cut style appointment with Jason. Discussed what I was looking for showed him a picture he gave me his thoughts and went with it. Very pleased with results and look forward to styling myself. Front desk staff very helpful and accommodating. A great experience today!

Reasonable priceHairstylingHaircut+ Punctuality+ Cleanliness+ Quality
laurie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

So nice to have a good cut and style without having my curly hair straightened. Excellent cut and service with Jason, thank you!

Reasonable priceBang trimHaircutHairstyling
Siyu2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★

Instead of an Apology, I Was Asked if I Had Cut My Own Hair I chose Jocelyn because she was one of the salon's highest-priced stylists, and I wanted a great haircut for my graduation ceremony. Unfortunately, this was the worst haircut experience I have personally had. I requested a layered, tapered haircut for my…

Customer photo from Siyu's reviewCustomer photo from Siyu's reviewCustomer photo from Siyu's review
OverpricedHaircut
Guillermo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jocelyn was very knowledgeable, effective, and attentive to doing whatever necessary to achieve the desired results. I'm totally happy and grateful. She provided great hair care and great hair care advice as well as good conversation.

Reasonable priceShampoo & conditioningHaircut
Carol1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Just love Shawntee! Great personality…love my cut!!

Reasonable priceHaircut
RMR3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Jocelyn is always a calming presence, she makes sure the overall experience and finished product are just what I asked for. Front desk staff are warm, welcoming, accommodating and the whole experience is consistently a treat from start to finish. Also, their products smell heavenly! Forever a welcome retreat!!

HaircutHairstylingBlowdry
Cathy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great staff. I've been going there for years. Always have Yeng cut my hair. He does an excellent job.

Reasonable priceHaircut
Edith1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Very friendly staff always relaxing and enjoyable experience

Not sureHaircutHair highlighting
Brenda1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Jocelyn is my favorite hairstylist of all time! Love her personality and her work is 10/10. She listens with care, works with my hair’s natural texture (very wavy/loose curls), and gives good suggestions. She has made this salon-hesitant girl a fan of regular haircuts.

Haircut
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mariah takes great care in making your hair experience perfect! She is a very skilled stylist!

Reasonable priceShampoo & conditioningHaircutHair highlighting
Beatrice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I was very happy with my haircut.

Reasonable priceShampoo & conditioningBlowoutsHaircut
VickiLocal Guide · 178 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Mariah was great. Very attentive and patient. I have some health issues but she was understanding and took her time.

Reasonable priceHaircut
Alex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jocelyn is an amazing hair stylist!!! Super friendly, attentive and the scalp massage she gave me was heavenly 😌 😍 ❤️

Shampoo & conditioningHaircut
Vernon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

The staff is always friendly and ask me if I would like a neck warmer, water or tea. They have soft music and the place smells great. They only use and sell plant based products.

Reasonable priceHaircut+ Punctuality+ Cleanliness+ Quality
Meg2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

The only place I trust to cut my hair, and they have the best cruelty free products.

Great priceBlowoutsHaircut
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

It was a delight to be in Jocelyn’s hands today. I have difficult hair - curly, fuzzy, straight in places - and she handled it perfectly. She really listened to my needs re: color and cut, and she gently, carefully, and thoughtfully did everything we discussed in our consultation appointment. I am so happy with the…

Reasonable priceBlowoutsHair coloringHairstyling
Carrie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Jocelyn is awesome! She takes care of me every time and I leave feeling great about my hair!

HaircutHair highlightingHair coloring
ThaoLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I had full coloring, haircut, and blow dry. I have short hair above the shoulder but it took about 2.5 hours to get it done. My hairstylist Yeng did not rush. I am very satisfied with the way the color turned out. They used Aveda products and my hair did feel soft. I can tell Yeng had a lot of experience by the way…

Reasonable priceHaircutHair coloringAnti-aging facial
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is great! Welcoming and they offer you tea or a hot towel for your neck. My stylist is YENG and I love him! He gives a great scalp massage during shampoo and he always transforms my thin Asian hair into beautiful thicker looking locks!

Reasonable priceShampoo & conditioningHaircut
Evan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Yeng is an incredibly skilled stylist. I always enjoy watching him work when he’s cutting my hair.

Haircut

Show more haircut reviews (69 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Haircut89$30–$79
Hairstyling55$30–$76
Massage55$108–$164
Hair coloring37$123–$246
Skin treatments36$103–$246
Pedicure29$45–$79
Hair highlighting22$125–$246
Shampoo & conditioning22$58–$134

Compare with