Analyzing 7,368,7987.4M ReviewsFor 20,87820.9K Experts

Experts Reviews · Company report
Amenities Day Spa & Salon Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%87+12.3Replies to reviews 7%18+1.3Craft & service penalty90−1Momentum penalty89−1.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Amenities Day Spa & Salon Fresno

Fresno, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 624 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amenities Day Spa & Salon Fresno is better than 84% of beauty salons.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 78% of beauty salons.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amenities Day Spa & Salon Fresno is better than 90% of beauty salons.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 87% of beauty salons.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amenities Day Spa & Salon Fresno is better than 89% of beauty salons.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 18% of beauty salons.F
18

Reviews for your job

Customers hired Amenities Day Spa & Salon Fresno for 8 kinds of job.

Amenities Day Spa & Salon Fresno for massage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.55
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$160–180
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$108–$164
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Massage”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 55 Google reviews tagged “Massage” · showing 20

francisca3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

I love the service provided by your staff, and especially by the massage therapist.

Paid $100–120Massage
BLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The staff at Amenities are really friendly and nice, Christopher’s massages are awesome, the spa room where you wait is very relaxing and they usually offer you a drink and a warmed neck wrap while you wait. The location in Fig Garden Village is really convenient. I used to get pedicures here regularly and those…

Paid $160–180Massage
AshleyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Christopher was amazing! I felt completely comfortable and cared for! This was my first massage anywhere and they did an incredible job. Christopher listened to my needs, asked me questions, and made me feel like I’m walking on clouds! Will definitely be back! Thank you Christopher and thank you to everyone at the…

Great priceHand & foot massagesBack massagesMassage
Elexis9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Very relaxing and helped my mobility in my neck and reduced my pain

Reasonable priceMassage therapyMassage
Shaylene1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great experience! Wonderful customer service and an excellent massage every time!

Reasonable priceMassage
Sylvia7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Monica did a great job, as always! Thank you.

PedicureMassage
Klytia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Deep tissue 90 minute massage was fabulous.

Spa packagesShampoo & conditioningBack massages
Amber5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Amazing massage by Allison - was my first time at Amenities in a handful of years and was a much more memorable experience than I remember. I was greeted by really nice and welcoming staff, a hot cup of delicious tea and a warm neck wrap. The massage room was clean, relaxing and comfortable. My full body massage was…

Massage
IRENE12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Pedicure and manicure Excellently Done

Massage
kimberly3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I always feel a million times better after a massage from Chris- he’s amazing! The staff is friendly upon arrival and I never doubt that my experience will be lovely.

Massage
ramakrishnan7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

great

Massage
Genevieve3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Massage was wonderful, felt great after, did an amazing job thank you

Massage
kat9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Staff is always nice when I go in. My massage is great everytime. More then 5 stars❤❤ amazing

Massage
Marlyn7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Prenatal massage- 100% worth it. I feel so relaxed and my body is way less tense

Massage
Tammy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Allison was fantastic masseuse and an amazing person. The facility was calming, relaxing and clean. The staff was all really nice. I’ve gone here a couple of times and have always had a pleasant experience.

Massage
Nancy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Christopher is the best massage therapist! Highly recommend the 90 min massage, such a relaxing experience!

Massage
Anna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone is always so friendly! You’re great with warm welcome. I had a deep tissue massage from Jenna. She was amazing! I will definitely keep coming back!

Massage
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience was amazing

HaircutMassagePedicure
Myra7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Had a 30-minute massage to relieve shoulder and knee pain. Allison is an amazing therapist! She is more like a magician, worked out the pain and now I can function again! Highly recommend any massage she offers. Makes the day more tolerable! Thanks, Allison! 😊

Massage
Aurora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I got a massage and it was great! Genna was very caring and professional. The front desk staff were very welcoming and attentive. Love this place, will definitely be back.

Massage

Show more massage reviews (35 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Haircut89$30–$79
Hairstyling55$30–$76
Massage55$108–$164
Hair coloring37$123–$246
Skin treatments36$103–$246
Pedicure29$45–$79
Hair highlighting22$125–$246
Shampoo & conditioning22$58–$134

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