Analyzing 7,238,1347.2M ReviewsFor 20,52420.5K Experts

Experts Reviews · Company report
Amenities Day Spa & Salon Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%87+12.3Replies to reviews 7%18+1.3Craft & service penalty90−1Momentum penalty89−1.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Amenities Day Spa & Salon Fresno

Fresno, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 624 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amenities Day Spa & Salon Fresno is better than 84% of beauty salons.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 78% of beauty salons.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amenities Day Spa & Salon Fresno is better than 90% of beauty salons.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 87% of beauty salons.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amenities Day Spa & Salon Fresno is better than 89% of beauty salons.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 18% of beauty salons.F
18

Reviews for your job

Customers hired Amenities Day Spa & Salon Fresno for 8 kinds of job.

Amenities Day Spa & Salon Fresno for shampoo & conditioning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$58–$134
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Shampoo & conditioning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 29
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Shampoo & conditioning” · showing 20

Guillermo12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Jocelyn was very knowledgeable, effective, and attentive to doing whatever necessary to achieve the desired results. I'm totally happy and grateful. She provided great hair care and great hair care advice as well as good conversation.

Reasonable priceShampoo & conditioningHaircut
Neal4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Entire staff in always welcoming and the experience is totally client centered

Reasonable priceSpa packagesShampoo & conditioning
Dana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Mariah takes great care in making your hair experience perfect! She is a very skilled stylist!

Reasonable priceShampoo & conditioningHaircutHair highlighting
Oswald3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Love being served by this wonderful team, I’m treated like royalty! My stylist is just amazing. Not only is she creative but highly talented & skilled in her profession, enjoy & look forward to my visits bere @ Amenities. Highly recommend this salon. Mary G

Reasonable priceShampoo & conditioning
Beatrice7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

I was very happy with my haircut.

Reasonable priceShampoo & conditioningBlowoutsHaircut
Alex10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Jocelyn is an amazing hair stylist!!! Super friendly, attentive and the scalp massage she gave me was heavenly 😌 😍 ❤️

Shampoo & conditioningHaircut
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

It was a delight to be in Jocelyn’s hands today. I have difficult hair - curly, fuzzy, straight in places - and she handled it perfectly. She really listened to my needs re: color and cut, and she gently, carefully, and thoughtfully did everything we discussed in our consultation appointment. I am so happy with the…

Reasonable priceBlowoutsHair coloringHairstyling
Cassandra6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I needed a haircut and Jordyn did a great job. She really listened to me. I got the layers I wanted and she made sure my bangs weren’t cut too short. Anytime I come here, it’s always great service. Highly recommend coming here for a haircut. 😃

Reasonable priceShampoo & conditioning
Wanda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Now that I have a stylist. I really like it just moved into the area and needed someone I could count on very clean front desk took really good care of me. Always ask if you need a drink or a nice warm towel for your neck before you get your haircut and styled other amenities are available

Customer photo from Wanda's review
Reasonable priceShampoo & conditioning
Ashley5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

This place is great! Welcoming and they offer you tea or a hot towel for your neck. My stylist is YENG and I love him! He gives a great scalp massage during shampoo and he always transforms my thin Asian hair into beautiful thicker looking locks!

Reasonable priceShampoo & conditioningHaircut
Klytia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Deep tissue 90 minute massage was fabulous.

Spa packagesShampoo & conditioningBack massages
Sophia4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service and personal service

BlowoutsHair coloringHairstyling
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful experience, Yeng was great - he offered expert suggestions on the details of the cut I was considering, and did a fantastic job. Thank you!

BlowoutsHaircutShampoo & conditioning
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great people and always friendly

BlowoutsHair coloringHaircut
Kerry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Love the atmosphere of the salon. Stylist took her time and asked me what I was wanting before beginning. Stylist had a gentle hand and wonderful disposition

HairstylingShampoo & conditioning
Nicoleen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Monica was the hairstylist, excellent , she did exactly what we wanted , looks amazing

HairstylingHaircutShampoo & conditioning
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My experience was amazing

HaircutMassagePedicure
Laurie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Rating only, no written review.

Shampoo & conditioningHaircut
Lynne2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Reasonable priceShampoo & conditioningHaircutHairstyling
Shahrin9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Foot massagesSkin treatmentsShampoo & conditioning

Show more shampoo & conditioning reviews (2 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Haircut89$30–$79
Hairstyling55$30–$76
Massage55$108–$164
Hair coloring37$123–$246
Skin treatments36$103–$246
Pedicure29$45–$79
Hair highlighting22$125–$246
Shampoo & conditioning22$58–$134

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