Analyzing 7,329,7967.3M ReviewsFor 20,76820.8K Experts

Experts Reviews · Company report
Amenities Day Spa & Salon Fresno logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%78+18.9Value 14%87+12.3Replies to reviews 7%18+1.3Craft & service penalty90−1Momentum penalty89−1.1Experts Score= 76Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.76SCORE

Amenities Day Spa & Salon Fresno

Fresno, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 88 beauty salons · 4.8★ from 624 Google reviews

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Report card

Percentile vs other beauty salons (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Amenities Day Spa & Salon Fresno is better than 84% of beauty salons.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 78% of beauty salons.B
78
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Amenities Day Spa & Salon Fresno is better than 90% of beauty salons.A
90
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 87% of beauty salons.A
87
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Amenities Day Spa & Salon Fresno is better than 89% of beauty salons.A
89
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Amenities Day Spa & Salon Fresno is better than 18% of beauty salons.F
18

Reviews for your job

Customers hired Amenities Day Spa & Salon Fresno for 8 kinds of job.

Amenities Day Spa & Salon Fresno for skin treatments

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.36
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$103–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Skin treatments”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 36 Google reviews tagged “Skin treatments” · showing 20

Rhonda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

I enjoyed an amazing facial by Natalie. She provided information about facials I hadn't been made aware of previously. She made sure I was comfortable and felt pampered. She was professional and kind making my first visit there awesome! Everything was super clean. The staff were warm and welcoming. Thank you for a wonderful experience!

Skin treatments
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

This is the only place I’ll go for massages and facials. Excellent service and quality care. I look forward to my visits every time!

Great priceSkin treatments
Cyndie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I have been going to Natalie for facials for a few years. It’s always an amazing experience and my skin responds so well to the treatment! I highly recommend her!

Skin treatments
Earlene4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I have so enjoyed each experience I have had in this wonderful, serene atmosphere. Pearl is so kind & has so much knowledge to share. Thank you Pearl. You are a professional and confident and put me at ease immediately. 💜

Reasonable priceSkin treatments
Jen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

I had a facial and I feel great. Everyone is very nice. Will definitely go back.

Reasonable priceSkin treatments
Carrie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Excellent service from Natalie and Jessica!

Skin treatments
TJLocal Guide · 169 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Natalie is awesome.

Reasonable priceSkin treatments
Annie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I was greeted by name upon arrival and served a mimosa and relaxing neck warmer. Natalie’s skills with facials are rejuvenating for mind and body. A perfect ending to a work week!

Reasonable priceSkin treatments
Rosemary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Hands down the best spa I have ever been to. Besides everyone being, pleasant, helpful and courteous, they are very very good at what they do. My experience....amazing.

Reasonable priceSpa packagesSkin treatments
Natalia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Yang is professional, wonderful with color and cuts. Also the best shampoo rinse I have ever had.

Skin treatmentsBlowoutsHaircut
Terri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had great spa treatments with my daughter. We will be back!

Skin treatments
BLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very relaxing facial.

Skin treatments
Adele5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So friendly, professional and relaxing. It's a wonderful place.

PedicureSkin treatments
Katie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Absolutely my favorite place in Fresno. Lovely staff, great services.

MassageSkin treatments
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Bad 👎🏽

Skin treatments
Ina3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Happy about my facial !Thanks Natalie for great service highly recommend to visit Amenities for skin treatment

Skin treatments
Barbara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love this place, always welcoming and relaxing. I’ve been coming for many years and definitely will continue to visit.

MassageSkin treatments
susan2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Was gifted a Spa Day today. Had a massage then had facial, on to pedicure and last had my hair washed and styled. This place was awesome, everyone was so nice and all the staff that served me were wonderful. I would highly recommend any of the services. The Atmosphere was very serene and welcoming. Between…

Skin treatments
Patty4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very good customer service! Thanks to Christopher for a great message and Natalie who I do facial with. They both did a good job!

MassageSkin treatmentsService not listed
Heather7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Wonderful ambience. Sapphire was professional, expert and extremely courteous.

Skin treatments

Show more skin treatments reviews (16 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 20%Reasonable 71%Overpriced 6%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Haircut89$30–$79
Hairstyling55$30–$76
Massage55$108–$164
Hair coloring37$123–$246
Skin treatments36$103–$246
Pedicure29$45–$79
Hair highlighting22$125–$246
Shampoo & conditioning22$58–$134

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