Analyzing 6,718,5806.7M ReviewsFor 18,91718.9K Experts

Experts Reviews · Company report
American Car Care, Inc logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%25+1.8Momentum penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE

American Car Care, Inc

St. Clair Shores, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #44Position by Experts Score among all companies we track in this category. of 78 tire shops · 4.9★ from 173 Google reviews

📞 Call (586) 498-0100Request a call backWebsite ↗

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Car Care, Inc is better than 85% of tire shops.A
85
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Car Care, Inc is better than 82% of tire shops.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Car Care, Inc is better than 100% of tire shops.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Car Care, Inc is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Car Care, Inc is better than 81% of tire shops.A
81
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Car Care, Inc is better than 25% of tire shops.D
25

Reviews for your job

Customers hired American Car Care, Inc for 8 kinds of job.

American Car Care, Inc for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 23

All 5 Google reviews tagged “Auto engine diagnostic”

ChristopherLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

WOW!!! Rob is absolutely the best!!! I have had my car worked on here, my wife's car, my daughter's car, my mother's car and my mother in-laws car. Every single repair was done in one day!!! Did I say Wow? Honest, reliable, courteous, professional, knowledgeable and all for a price you probably paid for the same…

Great priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
Johnathon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

THIS IS THE PLACE WHERE YOU WANT TO TAKE YOUR CAR. I HAD A CHECK ENGINE LIGHT ON FOR MY 2015 JEEP CHEROKEE. THEY CHECKED IT OUT AND SAID THERE’S NOTHING WRONG WITH IT THEY COULD HAVE SAID ANY NUMBER OF THINGS WAS WRONG WITH IT JUST SO THEY COULD MAKE MONEY, BUT THEY DID NOT LIKE A LOT OF PLACES I DEALT WITH IN THE PAST

Auto engine diagnostic
cowman8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The best most honest guys around. Highly recommend

Auto engine diagnostic
CLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

This place is a gem . A God send.. I don't take my car anywhere else to get repaired. They let you know honestly what's wrong. And if its something that they don't fix they will refer u to another shop. When they referred me to a shop to get my rear differential done I wasn't disappointed. They were top notch also.…

Auto maintenanceBrakesAir conditioning
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air conditioningElectricalAuto engine diagnostic+ Quality+ Professionalism+ Value

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 71%Reasonable 29%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General repairs & maintenance15—
Steering & suspension repair6—
Auto engine diagnostic5—
Tires5—
Engine repair4—
Air conditioning3—
Brakes3—
Exhaust3—

Compare with

Alex Tire Shop logoAlex Tire ShopExperts Score 98St. Clair Shores · 5.00★Best Price Tires In The City logoBest Price Tires In The CityExperts Score 92St. Clair Shores · 4.96★Sky tire plus logoSky tire plusExperts Score 89St. Clair Shores · 4.90★