Auto repair shop · St. Clair Shores, MI · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%82+19.9Value 14%100+14.1Replies to reviews 7%25+1.8Momentum penalty81−1.9Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#44 of 78 tire shopsiPosition by Experts Score among all companies we track in this category. · better than 44%
4.9★★★★★173 Google reviews · 7 photos
94%five-star reviews
4.72★last 12 monthsiAverage stars on reviews from the last 12 months only.
3%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate American Car Care, Inc. 4.9 out of 5 based on 173 reviews, with the owner responding to only 2% of them. Customers frequently cite fast turnaround times, often receiving repairs the same day, along with fair pricing and honest diagnostics that avoid unnecessary work. Services mentioned include brake repairs, engine checks, and general maintenance. While most feedback is positive, a few low-star reviews criticize the shop for being overpriced or failing to resolve steering issues promptly.
Google rating: 4.9 out of 5 from 173 reviews (94% five-star).
Reviews on this page: 173 Google reviews (132 with written comments, 2 with photos).
Owner responses: the business replied to 2% of reviews.
Most recent review: October 22, 2026.
Service: Tire Shop serving St. Clair Shores, Michigan.
Data from Google, last updated October 26, 2026.
Score profile vs other tire shops
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
American Car Care, IncTire Shops median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Car Care, Inc: 85/100 on this factor. Category median: 83.A
85
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Car Care, Inc: 82/100 on this factor. Category median: 81.A
82
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Car Care, Inc: 100/100 on this factor. Category median: 99.A
100
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Car Care, Inc: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Car Care, Inc: 81/100 on this factor. Category median: 100.A
81
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Car Care, Inc: 25/100 on this factor. Category median: 34.D
25
Bar = this company · dark tick = category median.
Star ratings
173 Google reviews we collected
4.9of 5
5 stars16294%
4 stars63%
3 stars11%
2 stars00%
1 star42%
Praise vs complaints
Phrases our text analysis found in 132 written reviews
96%praise
Praise24796%
Complaints94%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price571%
Reasonable229%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value6425%
Honesty & trust5421%
Quality & results4618%
Speed & response3514%
Staff & attitude3313%
Would recommend229%
Communication21%
What customers talk about
We read 132 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They are great mechanics over there and can be very fair with their pricing.”
“Extremely overpriced”
“Honest, reliable, courteous, professional, knowledgeable and all for a price you probably paid for the same repairs back in 1984!”
“I took my car there twice for two different issues, and twice they EXCEEDED MY EXPECTATIONS!”
“Dropped it off they said prob be done the next day.”
“THIS IS MY NEW AUTO SHOP AND PLUS, ROBERT IS VERY COOL, PROFESSIONAL AND FAIR!”
“I would highly recommend making an appointment if possible.”
“Definitely would not recommend this place!”
“He will always explain all options, he goes above and beyond to take care of clients and if the work is outside of his expertise he'll connect you wit…”
People customers mention
Jay5 reviews
Rob3 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired American Car Care, Inc for 8 kinds of job. Pick one to see what they paid and said.
TeiLocal Guide · 63 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 days ago★★★★★
This was the best car experience I’ve ever had. I’ve been having such a rough day and the way these men took care of my car and really put care into helping me get back on the road I’ll never take for granted. They are not local to me but I will be going here for all my car needs moving forward. Thank you American Car Care team!!!
ChristopherLocal Guide · 13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
WOW!!! Rob is absolutely the best!!! I have had my car worked on here, my wife's car, my daughter's car, my mother's car and my mother in-laws car. Every single repair was done in one day!!! Did I say Wow? Honest, reliable, courteous, professional, knowledgeable and all for a price you probably paid for the same…
Great priceSteering & suspension repairGeneral repairs & maintenanceAuto engine diagnostic
Johnathon13 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
THIS IS THE PLACE WHERE YOU WANT TO TAKE YOUR CAR. I HAD A CHECK ENGINE LIGHT ON FOR MY 2015 JEEP CHEROKEE. THEY CHECKED IT OUT AND SAID THERE’S NOTHING WRONG WITH IT THEY COULD HAVE SAID ANY NUMBER OF THINGS WAS WRONG WITH IT JUST SO THEY COULD MAKE MONEY, BUT THEY DID NOT LIKE A LOT OF PLACES I DEALT WITH IN THE PAST
Auto engine diagnostic
JonLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Quick and efficient service!! Saved me $700 on a quote because they are real mechanics and know when to weld verses getting new parts!!! Definitely good guys that are as honest as most of the reviews claim them to be!!!!
Great priceSteering & suspension repair
LanetteLocal Guide · 162 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Robert and the guys are EXCEPTIONAL AT WHAT THEY DO! They are Honest And Fair!I took my car there twice for two different issues, and twice they EXCEEDED MY EXPECTATIONS!❤️. AMERICAN CAR CARE IN SAINT CLAIRE SHORES IS THE ONLY PLACE I WILL GO TO FOR ANY AND ALL VEHICLE PROBLEMS I WILL EXPERIENCE! THIS IS MY NEW AUTO…
ChristinaLocal Guide · 148 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★
Excellent place all around. Very honest, thorough and the work is excellent quality!
This was the best car experience I’ve ever had. I’ve been having such a rough day and the way these men took care of my car and really put care into helping me get back on the road I’ll never take for granted. They are not local to me but I will be going here for all my car needs moving forward. Thank you American Car Care team!!!
Christopher PurcillyLocal Guide · 13 reviewsiTotal number of Google reviews Christopher has written across all businesses on Google Maps, not just this one.
WOW!!! Rob is absolutely the best!!! I have had my car worked on here, my wife's car, my daughter's car, my mother's car and my mother in-laws car. Every single repair was done in one day!!! Did I say Wow? Honest, reliable, courteous, professional, knowledgeable and all for a price you probably paid for the same repairs back in 1984! Maybe! I would never even think of taking my vehicle anywhere else, EVER!!!! I would highly recommend making an appointment if possible.
Price assessment: Great price
Services: Steering & suspension repair, General repairs & maintenance, Auto engine diagnostic, Engine repair, Air conditioning, Service not listed
Johnathon Smith13 reviewsiTotal number of Google reviews Johnathon has written across all businesses on Google Maps, not just this one.
THIS IS THE PLACE WHERE YOU WANT TO TAKE YOUR CAR. I HAD A CHECK ENGINE LIGHT ON FOR MY 2015 JEEP CHEROKEE. THEY CHECKED IT OUT AND SAID THERE’S NOTHING WRONG WITH IT THEY COULD HAVE SAID ANY NUMBER OF THINGS WAS WRONG WITH IT JUST SO THEY COULD MAKE MONEY, BUT THEY DID NOT LIKE A LOT OF PLACES I DEALT WITH IN THE PAST
Services: Auto engine diagnostic
Jon WillLocal Guide · 14 reviewsiTotal number of Google reviews Jon has written across all businesses on Google Maps, not just this one.
Quick and efficient service!! Saved me $700 on a quote because they are real mechanics and know when to weld verses getting new parts!!! Definitely good guys that are as honest as most of the reviews claim them to be!!!!
Price assessment: Great price
Services: Steering & suspension repair
Lanette BowersLocal Guide · 162 reviewsiTotal number of Google reviews Lanette has written across all businesses on Google Maps, not just this one.
Robert and the guys are EXCEPTIONAL AT WHAT THEY DO! They are Honest And Fair!I took my car there twice for two different issues, and twice they EXCEEDED MY EXPECTATIONS!❤️. AMERICAN CAR CARE IN SAINT CLAIRE SHORES IS THE ONLY PLACE I WILL GO TO FOR ANY AND ALL VEHICLE PROBLEMS I WILL EXPERIENCE! THIS IS MY NEW AUTO SHOP AND PLUS, ROBERT IS VERY COOL, PROFESSIONAL AND FAIR!! SHOUT-OUT TO AMERICAN CAR CARE IN ST. CLAIR SHORES❤️❤️😘😘❤️
Christina HillsLocal Guide · 148 reviewsiTotal number of Google reviews Christina has written across all businesses on Google Maps, not just this one.
This auto clinic is one of the best in the state! Honest mechanics and really nice. They gave me a free inspection, filled up my radiator , and told me I don't owe anything! The honesty was amazing. Friendly, kind and definitely something rare and special. Simply the best hands down!
Price assessment: Great price
Patricia LeonardLocal Guide · 11 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
