Experts Reviews · Company report
American Conditioned Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

American Conditioned Air

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 5.0★ from 363 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Conditioned Air is better than 98% of HVAC contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Conditioned Air is better than 98% of HVAC contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Conditioned Air is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Conditioned Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Conditioned Air is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Conditioned Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired American Conditioned Air for 8 kinds of job.

American Conditioned Air for HVAC system maintenance

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Jobs reviewedHow many Google reviews are tagged with this job.79
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$37–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#50 / 111
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 79 Google reviews tagged “HVAC system maintenance” · showing 20

CurtisLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 21 hours ago★★★★★

Alfonso professional and wasted no time getting the job done. Kept informed throughout the process. Very thorough and told me what to expect on my next service.

Paid $1–100Great priceHVAC system maintenance
Sandra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 23 hours ago★★★★

Alfonso is very thorough. He checked the A/C unit thoroughly and found problems that the home inspector mentioned. He is going to get us additional info on how to proceed. We are pleased.

Paid $200–400Great priceHVAC system maintenance
Linda8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 days ago★★★★★

Adam was on time, friendly & did an excellent job servicing my unit. American Conditioned Air hires quality professionals. Highly recommend!

Reasonable priceHVAC system maintenance
Anne4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Adam was great! Friendly, professional, and dependable. Showed me everything he did to keep my HVAC running smoothly. I am a happy, loyal customer.

Paid $200–400Great priceHVAC system maintenance
lisa8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fantastic, as always! Phil is professional, personable, and a delight to have in our home!

HVAC system maintenance
AmyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

American Conditioned Air always takes wonderful care of my heating and air conditioning. Alphonso was honest and did a great job. I would be happy to have him come again.

Paid $1–200Reasonable priceHVAC system maintenance
Terry2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Service on two Carrier units 22 years old showed no major problems. All electrical and performance tests were done on compressor, fan motors, capacitors, delta-Temp in less than an hour. 1.5lbs R-22 added to one unit.

Paid $200–400Reasonable priceHVAC system maintenance
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam arrived early and worked diligently to be sure my system was working properly! He was polite and informed me in what was needed. High marks to Adam for a job well done.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
LeslieLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

American Condioned Air does a great job! Phil was knowledgeable, helpful and efficient. He did the maintenance and replaced a capacitor for us. Well done!

Paid $200–400Reasonable priceHVAC system maintenance
Carol3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

There was an emergency with my air conditioning and the company responded very quickly!

HVAC system maintenance
Narong10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

This was the first time Adam came to my house. He spent a lot of time doing the maintenance job, including hosing down my 2 units. No one before him and many different companies before I switched to AMerican AC has ever hosed down the unit and washed off the dust, considering the outside temperature of 104. Another…

Paid $1–200Great priceHVAC system maintenance
Todd3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Adam Gebresilasie from American Conditioned Air provided excellent A/C service. He was professional, thorough, and explained everything clearly. The service was reasonably priced at $120, and I’m completely satisfied with the experience. I would definitely recommend him and American Conditioned Air.

Paid $1–200Reasonable priceHVAC system maintenance
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They were on time and efficient. They were professional and friendly. I have been using them for the last four years, and never been disappointed.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
PattyLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Great response. Great communication. Professional and friendly.

Reasonable priceHVAC system maintenance
Ann3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Always great!

Paid $1–200Reasonable priceHVAC system maintenance
Kim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Jim provided excellent service in less than an hour. He explained what the problem was and confident to fix it quickly. He also said it takes him half the time as others might need 2 hours. I appreciated his genuineness! Keep up the great work.

Paid $200–400Reasonable priceHVAC system maintenance
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

HVAC Tech Philip did an amazing job. Excellent communication.

HVAC system repairHVAC system maintenance
winifred3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

The company, employees,(especially Jim, Darrel and little Ted ).is professional, timely and honest.Five star service.

Paid $1–200Great priceHVAC system maintenance
D5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Fantastic service!! Thanks 😎 Alfonso always does a great job!!

Paid $1–200Great priceHVAC system maintenance
Bela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Replaced an old system with a new Carrier Infinity heat pump. Installation went smoothly and the system is working as expected. Jim and Alfonso appear to do a great job. The system is expensive, but expect a greatly improved heating and cooling unit. The next few years should decide just how satisfactory the system will be. So far so good.

Paid $1–200Reasonable priceHVAC system maintenance

Show more HVAC system maintenance reviews (59 more) →

Price

$161-51% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 68%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance79$37–$295
HVAC system repair43$192–$918
A/C system maintenance12$51–$415
A/C system repair11$209–$786
Installation10$1.2k–$2.8k
Install AC7$1.5k–$3.2k
Heating system maintenance6$37–$239
Repair HVAC4$224–$535

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