How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCOREAmerican Conditioned Air
Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 5.0★ from 363 Google reviews
Report card
Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.
Reviews for your job
Customers hired American Conditioned Air for 8 kinds of job.
American Conditioned Air for HVAC system maintenance
Clear ✕All 79 Google reviews tagged “HVAC system maintenance” · showing 60
Alfonso professional and wasted no time getting the job done. Kept informed throughout the process. Very thorough and told me what to expect on my next service.
Alfonso is very thorough. He checked the A/C unit thoroughly and found problems that the home inspector mentioned. He is going to get us additional info on how to proceed. We are pleased.
Adam was on time, friendly & did an excellent job servicing my unit. American Conditioned Air hires quality professionals. Highly recommend!
Adam was great! Friendly, professional, and dependable. Showed me everything he did to keep my HVAC running smoothly. I am a happy, loyal customer.
Fantastic, as always! Phil is professional, personable, and a delight to have in our home!
American Conditioned Air always takes wonderful care of my heating and air conditioning. Alphonso was honest and did a great job. I would be happy to have him come again.
Service on two Carrier units 22 years old showed no major problems. All electrical and performance tests were done on compressor, fan motors, capacitors, delta-Temp in less than an hour. 1.5lbs R-22 added to one unit.
Adam arrived early and worked diligently to be sure my system was working properly! He was polite and informed me in what was needed. High marks to Adam for a job well done.
American Condioned Air does a great job! Phil was knowledgeable, helpful and efficient. He did the maintenance and replaced a capacitor for us. Well done!
There was an emergency with my air conditioning and the company responded very quickly!
This was the first time Adam came to my house. He spent a lot of time doing the maintenance job, including hosing down my 2 units. No one before him and many different companies before I switched to AMerican AC has ever hosed down the unit and washed off the dust, considering the outside temperature of 104. Another…
Adam Gebresilasie from American Conditioned Air provided excellent A/C service. He was professional, thorough, and explained everything clearly. The service was reasonably priced at $120, and I’m completely satisfied with the experience. I would definitely recommend him and American Conditioned Air.
They were on time and efficient. They were professional and friendly. I have been using them for the last four years, and never been disappointed.
Great response. Great communication. Professional and friendly.
Always great!
Jim provided excellent service in less than an hour. He explained what the problem was and confident to fix it quickly. He also said it takes him half the time as others might need 2 hours. I appreciated his genuineness! Keep up the great work.
HVAC Tech Philip did an amazing job. Excellent communication.
The company, employees,(especially Jim, Darrel and little Ted ).is professional, timely and honest.Five star service.
Fantastic service!! Thanks 😎 Alfonso always does a great job!!
Replaced an old system with a new Carrier Infinity heat pump. Installation went smoothly and the system is working as expected. Jim and Alfonso appear to do a great job. The system is expensive, but expect a greatly improved heating and cooling unit. The next few years should decide just how satisfactory the system will be. So far so good.
Alfonso called before arrival and arrived when he said he would. I have an old system and he was very knowledgable and helped me devise a plan moving forward. No pushy sales pitch. Just facts that helped me decide next steps. He showed me pictures of the coils so I know what is going on. This company has always been responsive and reliable.
Phil was great. Knowledge and efficient!!
Personable and professional and knowledgeable. Very nice person.
The best AC company in Arizona. Top notch professional service from Jim and the whole team. American Conditioned Air provides not only great installation but excellent follow-up to make sure everything is working as it should. Their follow-up on their work is excellent and the job gets done to the customer's satisfaction.
Very polite, excellent service. No up scale. Great job.
Alfonso did a very thorough job and is always very nice!
Semi annual check. Everything good and clean. On maintenance plan.
Very professional and thorough.
Alfonzo and Adam were everything a homeowner hopes to expect and these two young men were exceptional in every way possible! Will continue to use American Conditioned Air (6 yrs) now! Thanks Guys!👍👍👍
Alfonso showed up early for the service. Very much appreciated as our morning was filled with errands. He was polite and professional and got right to work. He was done in no time! Always very satisfied with his work.
Alphonso was efficient and courteous. Thank you Alphonso!!
Excellent job
Very professional explained everything
Very personable & knowledgeable!
Jim has been our service technician for several years. He is professional, friendly and thorough. He takes the time to answer any questions with a smile.Thank you, Jim and American Conditioned Air.
My service person Phil was courteous, thorough, knowledgeable, and pleasant
We have put our trust in American Conditioned Air for years, and have been happy and well served.
Love this company. They're always timely (quick when you need them) and professional. Every tech has been extremely knowledgeable and happy to share.
Alfonso was prompt, professional, polite, and pleasant to deal with. He knew what he was doing and did it in a timely manner.
Had my winter service on my air conditioning unit. Alfonso did the work. He is always a pleasure to have in my house doing the job and he explained everything he did. It shows he cares.
Great technician. Arrived on time, sent a text before arrival. Explains all the results of the AC checkup and answers all questions. fixed 2 small problems.
American always treats us like family. This is the first time Phil has been here and we can’t say thank you enough. He answered our questions, was extremely knowledgeable, and was super kind and courteous. Thank you, Phil and thank you American.
Good service person. Thank you.i appreciate him coming today very much . He fixed what last week person technician who came did not make sure was done on a fallen panel. Thank you.
Great customer service. Alfonso took the time to explain everything to me. I really appreciate him and how thorough he is.
Phil arrived at the appointed time….his work was efficient and through… highly recommend
Alfonso was here today to do the Fall checkout of our Carrier HVAC. He does an outstanding job as usual. This was his 4th visit and I'll again request that he continue to be our serviceman ACA is a dependable company in a highly competitive field. I would highly recommend them to our friends.
Alfonso did a great job. He is very professional.
Personal , knowledgeable service, would recommend!
On time- very pleasant personality- very knowledgeable technician- explained what he’s doing any why it’s being done. Highly recommended!👍👍👍👍👍👍👍👍
We love how thorough a job all the folks at American Conditioned Air provide! 5star service and professionalism. Jim, the owner is exceptional!
Had Eric Chen as my technician. He was very friendly greeted me with a handshake introduced himself. Listened to me as I explained what I was hearing as I was cleaning around the unit, he explained it’s most likely the capacitor. He checked and sure as all get out it was the capacitor. Checked air flow and…
They came on schedule, finished on schedule and there were no unpleasant surprises. Great service; I will use them again and recommend them to others.
Jim, our technician was on time. Got right to work, changed the filter, and went up on the roof to inspect everything. Clean and quiet.
This business is Top notch. They came within an hour of when I called. They picked up a new motor for our AC which was under warranty. Thank goodness. Now they are up on the Roof in the pouring rain fixing our A/C. Service doesn’t get any better than this. I had called another company that has been our A/C and…
Fabian was on time, thoroughly check both our air conditioners. Explain everything he did. He was friendly, courteous, and made sure we were a 100% satisfied before he left. And told us not to hesitate to call if we had any questions or concerns in the future. Excellent customer service and support.
Very nice and professional! Very through!
Consummate professional with incredible knowledge and represents the highest quality products.
Jim was honest and gave us the answers we have been seeking, the answers the last two visits didn't produce. Told us we didn't need the 650$ add on the previous guy tried to sell us. He clearly knew his stuff. Will be keeping him in contacts
Fabian was awesome. We have worked with this company for years and they are all great. Jim helped us earlier in the week and he is great too.
Nice guy, efficient and good at explanation of the problem.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| HVAC system maintenance | 79 | $37–$295 |
| HVAC system repair | 43 | $192–$918 |
| A/C system maintenance | 12 | $51–$415 |
| A/C system repair | 11 | $209–$786 |
| Installation | 10 | $1.2k–$2.8k |
| Install AC | 7 | $1.5k–$3.2k |
| Heating system maintenance | 6 | $37–$239 |
| Repair HVAC | 4 | $224–$535 |
