Experts Reviews · Company report
American Conditioned Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

American Conditioned Air

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 5.0★ from 363 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Conditioned Air is better than 98% of HVAC contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Conditioned Air is better than 98% of HVAC contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Conditioned Air is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Conditioned Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Conditioned Air is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Conditioned Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired American Conditioned Air for 8 kinds of job.

American Conditioned Air for HVAC system repair

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Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$918
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 107
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “HVAC system repair” · showing 20

TeresaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Adam, the technician did a great job. Very friendly and attentive. I would highly recommend this business to service your Air Conditioner and furnace.

Reasonable priceA/C system maintenance+ Responsiveness
Gateway2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician knew what the issue was just from my explanation. Very knowledgeable.

Paid $1–200Reasonable priceHVAC system repair
edgar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fantastic Responsible and impeccable Job !!!

Reasonable priceHVAC system repair
AmyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

American Conditioned Air always takes wonderful care of my heating and air conditioning. Alphonso was honest and did a great job. I would be happy to have him come again.

Paid $1–200Reasonable priceHVAC system maintenance
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional. Explained everything that happened and course of action needed.

Paid $2,000+Reasonable priceHVAC system repair
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam arrived early and worked diligently to be sure my system was working properly! He was polite and informed me in what was needed. High marks to Adam for a job well done.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Alfonso is professional, polite and patient. Answered my questions and ensured that I understood how to be an informed customer. Repaired the problem. Thank you American Conditioned Air for your continued outstanding service and support. George S. Tucson AZ.

Paid $1–100HVAC system repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thanks Alfonso for your great work once again! Your knowledge of our older equipment is so helpful. We called ACA at 2:00 pm and you had our system cooling again at 6:00. Thanks, ACA for employees like Alfonso!

Reasonable priceHVAC system repair
WillLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service and got it right the first time.

Paid $200–400Not sureHVAC system repair
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They were on time and efficient. They were professional and friendly. I have been using them for the last four years, and never been disappointed.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
Mayah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Did miracles as only a wizened talent could do!!

Paid $1–200Great priceHVAC system repair
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

HVAC Tech Philip did an amazing job. Excellent communication.

HVAC system repairHVAC system maintenance
DominiqueLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jim you can trust. He knows what he's doing and he's fare

Paid $800–1,000Reasonable priceHVAC system repair
Curtis14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great job. Professional. Informative. Detailed.

Paid $1–200Reasonable priceHVAC system repairA/C system maintenanceA/C system repair
Elaine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alfonso was very professional and knowledgeable! They repaired an issue that another company could not and for an extremely reasonable price. I would definitely recommend them!

Paid $1–200Great priceHVAC system repair
Cynthia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Alfonso is always prompt, kind, and professional . Capacitor was starting to go bad and the guys caught it and replaced it before it blew. Thank you! 😊

HVAC system repair+ Responsiveness+ Punctuality+ Quality
Fawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jim was ultra professional, friendly and efficient. He did an excellent job and made me feel very comfortable about my air conditioning and heating system. Thank you very much!

Paid $300–400Reasonable priceHVAC system repair
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Technician was knowledgeable, and very efficient.

Paid $200–300Reasonable priceHVAC system repair
Galen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jim did a great job fixing our air conditioning system! It took him about 20 minutes to get our non-functional system back to normal operation. He saved me about $6000! I am overjoyed with American Conditioned Air and with Jim as a HVAC service professional.

Paid $100–200Great priceHVAC system repair
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My service person Phil was courteous, thorough, knowledgeable, and pleasant

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenance

Show more HVAC system repair reviews (25 more) →

Price

$161-51% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 68%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance79$37–$295
HVAC system repair43$192–$918
A/C system maintenance12$51–$415
A/C system repair11$209–$786
Installation10$1.2k–$2.8k
Install AC7$1.5k–$3.2k
Heating system maintenance6$37–$239
Repair HVAC4$224–$535

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