Experts Reviews · Company report
American Conditioned Air logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%98+53.5Reliability 24%98+23.8Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 98Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.98SCORE

American Conditioned Air

Tucson, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 131 HVAC contractors · 5.0★ from 363 Google reviews

Report card

Percentile vs other HVAC contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.American Conditioned Air is better than 98% of HVAC contractors.A
98
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.American Conditioned Air is better than 98% of HVAC contractors.A
98
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.American Conditioned Air is better than 100% of HVAC contractors.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.American Conditioned Air is better than 100% of HVAC contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.American Conditioned Air is better than 100% of HVAC contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.American Conditioned Air is better than 100% of HVAC contractors.A
100

Reviews for your job

Customers hired American Conditioned Air for 8 kinds of job.

American Conditioned Air for HVAC system repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.45
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$192–$918
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “HVAC system repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#27 / 107
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 45 Google reviews tagged “HVAC system repair”

TeresaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

Adam, the technician did a great job. Very friendly and attentive. I would highly recommend this business to service your Air Conditioner and furnace.

Reasonable priceA/C system maintenance+ Responsiveness
Gateway2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

The technician knew what the issue was just from my explanation. Very knowledgeable.

Paid $1–200Reasonable priceHVAC system repair
edgar8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Fantastic Responsible and impeccable Job !!!

Reasonable priceHVAC system repair
AmyLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

American Conditioned Air always takes wonderful care of my heating and air conditioning. Alphonso was honest and did a great job. I would be happy to have him come again.

Paid $1–200Reasonable priceHVAC system maintenance
John9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Very professional. Explained everything that happened and course of action needed.

Paid $2,000+Reasonable priceHVAC system repair
Linda3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Adam arrived early and worked diligently to be sure my system was working properly! He was polite and informed me in what was needed. High marks to Adam for a job well done.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
George5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Alfonso is professional, polite and patient. Answered my questions and ensured that I understood how to be an informed customer. Repaired the problem. Thank you American Conditioned Air for your continued outstanding service and support. George S. Tucson AZ.

Paid $1–100HVAC system repair
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Thanks Alfonso for your great work once again! Your knowledge of our older equipment is so helpful. We called ACA at 2:00 pm and you had our system cooling again at 6:00. Thanks, ACA for employees like Alfonso!

Reasonable priceHVAC system repair
WillLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great customer service and got it right the first time.

Paid $200–400Not sureHVAC system repair
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

They were on time and efficient. They were professional and friendly. I have been using them for the last four years, and never been disappointed.

Paid $200–400Reasonable priceHVAC system repairHVAC system maintenance
Mayah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Did miracles as only a wizened talent could do!!

Paid $1–200Great priceHVAC system repair
Jessica5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

HVAC Tech Philip did an amazing job. Excellent communication.

HVAC system repairHVAC system maintenance
DominiqueLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Jim you can trust. He knows what he's doing and he's fare

Paid $800–1,000Reasonable priceHVAC system repair
Curtis14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great job. Professional. Informative. Detailed.

Paid $1–200Reasonable priceHVAC system repairA/C system maintenanceA/C system repair
Elaine12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Alfonso was very professional and knowledgeable! They repaired an issue that another company could not and for an extremely reasonable price. I would definitely recommend them!

Paid $1–200Great priceHVAC system repair
Cynthia12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Alfonso is always prompt, kind, and professional . Capacitor was starting to go bad and the guys caught it and replaced it before it blew. Thank you! 😊

HVAC system repair+ Responsiveness+ Punctuality+ Quality
Fawn1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Jim was ultra professional, friendly and efficient. He did an excellent job and made me feel very comfortable about my air conditioning and heating system. Thank you very much!

Paid $300–400Reasonable priceHVAC system repair
James2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Technician was knowledgeable, and very efficient.

Paid $200–300Reasonable priceHVAC system repair
Galen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Jim did a great job fixing our air conditioning system! It took him about 20 minutes to get our non-functional system back to normal operation. He saved me about $6000! I am overjoyed with American Conditioned Air and with Jim as a HVAC service professional.

Paid $100–200Great priceHVAC system repair
Terry5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

My service person Phil was courteous, thorough, knowledgeable, and pleasant

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenance
Layla4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

This is the second time they have been out to help us. Jim came the first time and Alfonso the second time. Both were very nice, professional, honest and explained what was going on with our heating units. I highly recommend this company.

Paid $100–200Reasonable priceHVAC system repair
Christine10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Love this company. They're always timely (quick when you need them) and professional. Every tech has been extremely knowledgeable and happy to share.

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenance
Stephen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I have had several occasions to use American Conditioned Air for HVAC need including full system replacement a few years ago. They always do excellent work for fair and honest prices. I had a thermostat replaced yesterday. Alfonso was the service technician who was professional, competent, and a pleasure to work…

Paid $200–300Reasonable priceHVAC system repair
LarryLocal Guide · 127 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We have used this service for 30 years. They have installed and serviced our heating and air conditioning units well. They are prompt. responsive, knowledgeable, and always provide excellent guidance. Update - had A/C units repaired at my son's house and mine. Technician was on time, professional, and…

Paid $1–100Great priceHVAC system repair
Yomommacray10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great company they came out within an hour of my call. Had to pay the late after hours fee but that’s ok in the HOT weather can’t go long without an A/C. Service person was polite and explained everything in detail. I definitely recommend them!

Reasonable priceHVAC system repair
Laura6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Fabian was professional, thorough, and easy to communicate with.

HVAC system repair
Brian7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The tech Fabian was perfect. He was very polite and explained everything with very good detail. He was efficient and very knowledgeable about our system. Highly impressed and recommend

Great priceHVAC system repair
KatherineLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

American Conditioned Air has the best team! From phone calls to the office, who got me on their schedule easily, to the technician who handled my HVAC system. Jim Mouser came out as quickly as he could to help me with my A/C unit, which would not cool my home. He diagnosed a broken gauge to the coolant and a leak.…

HVAC system repair
Richard2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Excellent and knowledgeable technician.

HVAC system repairHeating system maintenance
DavidLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

They came on schedule, finished on schedule and there were no unpleasant surprises. Great service; I will use them again and recommend them to others.

HVAC system repairHVAC system maintenanceInstallation+ Responsiveness+ Punctuality+ Quality
JonathanLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

On time, good communication, knowledgeable and eloquent. Very happy with ACA ...

HVAC system repairA/C system maintenance+ Responsiveness+ Punctuality+ Quality
KarenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

This business is Top notch. They came within an hour of when I called. They picked up a new motor for our AC which was under warranty. Thank goodness. Now they are up on the Roof in the pouring rain fixing our A/C. Service doesn’t get any better than this. I had called another company that has been our A/C and…

HVAC system repairHVAC system maintenanceA/C filter replacement+ Responsiveness+ Punctuality+ Quality
Cheri2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great local company!

HVAC system repairA/C system repair
Brittany4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My AC unit died on me while at work. I called later in the day to have it looked at and Jim was responsive and able to get to my home within 2 hours! Fair price, replaced motor and was informative of the entire process. Would recommend!

HVAC system repair+ Responsiveness+ Punctuality+ Quality
MARIOLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

It’s really nice to have a company like Air Conditioned that is honest will fix what is needed and not use high pressure sales on parts that are not needed. We are really happy to have them fix our air conditioner and working beautifully. Thank you, air-conditioned for your honesty 🙏

HVAC system repair+ Responsiveness+ Punctuality+ Quality
TerryLocal Guide · 12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Showed up when promised and problem was fixed promptly.

HVAC system repair+ Responsiveness+ Punctuality+ Professionalism
Rob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fabian was very professional and provided excellent customer service! Very knowledgeable! I highly recommend American Conditioned Air! I couldn’t ask for a better company!

HVAC system repair+ Responsiveness+ Punctuality+ Quality
Cole1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fabian was so professional, humble, and incredibly nice guy to talk to. Immediately ran the proper diagnostics, found the issue and was finished in a few hours. Looking forward to asking for him again for any future HVAC issues. Incredibly grateful!

HVAC system repair+ Responsiveness+ Punctuality+ Quality
The1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have had my air-conditioning serviced and repaired several times with this company, and the professionalism is head and shoulders above the rest! Their prices are reasonable, and they are courteous and fast and their office staff is very responsive!

HVAC system repair+ Responsiveness+ Punctuality+ Quality
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fabian was awesome. We have worked with this company for years and they are all great. Jim helped us earlier in the week and he is great too.

HVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
Curt3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service at a fair price. Came right out and got it fixed. Can't recommend enough.

HVAC system repair+ Responsiveness+ Punctuality+ Quality
Jack10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Rating only, no written review.

Paid $300–400Reasonable priceHVAC system repairHVAC system maintenance
Jean8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Paid $100–200Reasonable priceHVAC system repairHVAC system maintenance
Arne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system maintenanceHVAC system repair+ Responsiveness+ Punctuality+ Quality
RichLocal Guide · 107 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

HVAC system repair+ Responsiveness+ Punctuality+ Quality

Price

$161-51% vs typical HVAC contractors

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 68%Overpriced 0%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
HVAC system maintenance79$37–$295
HVAC system repair43$192–$918
A/C system maintenance12$51–$415
A/C system repair11$209–$786
Installation10$1.2k–$2.8k
Install AC7$1.5k–$3.2k
Heating system maintenance6$37–$239
Repair HVAC4$224–$535

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